Giuseppe Tedesco Email & Phone Number

Vasto, It

San Salvo, Abruzzo, Italia

Outbound Problem Solve, Pick & Pick to Rebin Team Lead

Cividate Al Piano, Lombardia, Italia

Outbound Problem Solve Team Lead

Forlì

Aeroporto Di Bari - Bari Interporto - Alberobello

Manage brand delivery and integrity for all rental programs in accordance with brand specifications throughout the operation;Supervise employees of the entire location or specific operational functions;Ensure clean vehicles, a full ready line with proper car mix and sound specialty car management in accordance with company standards;Proactively seek process improvement to ensure high quality customer serviceResolve customer issues and disputes on a timely basis;Manage overall branch operations;Perform customer service duties on an as-needed basis; in the case of a difficult transaction, during busy periods, and/or for training purposes;Conduct and/or participate in the recruitment, interviewing and hiring of branch employeesEvaluate customer service performance of employees, prepare effective reviews and participate in the review process;Maintain a regular and reliable level of attendance and punctuality;Perform miscellaneous job-related duties as assigned.

Bari Aeroporto

Customized attention and information to nationals and internationals clients | Booking management and rental contracts of our vehicles fleet | Advice and sale of related products | Invoicing and payment | Check-in and Check-out of vehicle

Milano, Italia

Create new reservation | deal with exiting reservation | help customer to open a complaint or request file through the Customer Service | support all the partner such as the Broker with all customer request and to edit and actual reservations | Providing outstanding customer service during reservation process

Malpensa Aeroporto, Lombardia, Italia

Customized attention and information to nationals and internationals clients | Booking management and rental contracts of our vehicles fleet | Advice and sale of related products | Invoicing and payment | Check-in and Check-out of vehicle

Around The Word On Board Cruise Ships

Leading the team of Guest Service Department | Ensuring that the services offered to the Guest are impeccable and comply with the quality standards required by the Company | Organizing weekly meetings with the Customer Service staff, and schedule work, tasks, and shifts | Lost Luggage Handling | Creation of PIR for charter flight lost luggage | Supervision of the Entire Guest Service Office | Collecting any complaints or problems, and work to resolve them promptly | Coordinating from 5 to 18 Guest Service Staff

Around The Word On Board Cruise Ships

Graphic layout and translation in 4 languages of the daily program, menu & tour magazines, creation of new company collaterals, management controll of all printed materials and printing machines.

Around The World On Board Cruise Ships

Handling all requests and complaints focusing in Guest’s needs and problem solving | Lost Luggagae Handling | reception switchboard management: internal and external call | credit card and cash payment | sale of ancillary services | exchange currency management | credit card problem solving | physical counting of cash deposit.

Master, Payroll

Payroll Specialist

Master Di Specializzazione - Experitise Master, Tourism & Hospitality Management

Organization and actors of the tourist sector: perspective development and potentiality, marketing and comunicationof the tourism product.

Diploma, Perito Aziendale Corrispondente In Lingue Estere - Foreign Langiages, Business & Tourism Economy