Giuseppe La Rosa Email and Phone Number
Giuseppe La Rosa work email
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Giuseppe La Rosa personal email
As an accomplished Information Technology and Service Manager with over 15 years of experience in IT field, I have successfully managed IT infrastructure and services in complex Telco and Automotive industries. My career is marked by a strong commitment to ensuring the integrity and optimal operation of mission-critical, enterprise-level IT systems that align with strategic business objectives. I have led multiple global teams, specializing in service operation support and technology scouting, consistently meeting tight deadlines and managing high-impact incidents.In my current role, I manage customer relationships and oversee multi-functional teams, focusing on driving cost savings, reducing critical incidents, and enhancing service performance. In the past, I have excelled Data Center Operations Manager role, leading initiatives that significantly reduced security vulnerabilities and improved IT service resilience, reducing the operational costs.I hold a bachelor’s degree in computer science and have completed post-graduate research in Bioinformatics at New York University. My certifications include ITIL v4 Foundation, Microsoft Azure Administrator Associate, and Red Hat Certified Architect, among others.My areas of expertise encompass enterprise architecture, IT project management, cloud technologies, data analysis, and digital transformation. I am passionate about leveraging emerging technologies to support business growth and transformation while delivering exceptional customer support.A strategic thinker with a talent for leadership, I excel in inspiring teams to achieve high performance and cultivating a culture of continuous improvement. My ability to communicate complex technical concepts clearly ensures alignment between technical teams and business stakeholders.I am always open to connecting with like-minded professionals and exploring new opportunities to drive technological innovation and operational excellence.Main Expertises:- Enterprise Architecture- IT Services- Virtualization- IT Operations Reengineering - Cross-functional Project Management- Technology Scouting - Data Analysis - Team Management- Digital Transformation
Accenture
View- Website:
- accenture.com
- Employees:
- 407706
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Cloud First Associate ManagerAccenture Jul 2021 - PresentMilan (Italy)- Management of multiple customer services- Multiple teams management (20+ FTE) covering multiple products as Sharepoint, Sitecore on multiple Cloud providers as Azure and AWS- Manage customer relationship in order to acquire his needs, plan & execute services to meet targets - Managing resources to meet daily delivery schedules.- Delegating tasks and responsibilities to appropriate personnel (DevOps, developers, infra).- Budget management- Monitor the KPI's to achieve optimal performance and ensuring that projects are completed on time- Using fact-based analyses to identify problems- Formulating effective strategies to increase performance -
Manager Data Center Operations GreeceVodafone Oct 2019 - Jul 2021Milano, ItaliaManage an international team of engineers scattered across Europe (providing 24x7 support) serves as the liaison between the infrastructure and operations, ensure customer experience on service performance and availability from the IT infrastructure perspective (+1k Servers, DB, storage and network).My responsibilities are:- Working with operations to communicate problem impacts and to understand business requirements.- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands- Manage daily operations of the IT department- Facilitated delivery and migration to new technologies as Cloud and DBaaS- Developing & maintaining customer IT systems and databases- Ensure escalated service requests & SLA’s are handled in a timely manner- Identify areas for process improvements- Planning and implementing IT projects while ensuring they met business requirements and were completed on time and within budget constraints- Provide strong leadership and motivating the team to achieve high standards and KPI targets- Provide strategic input and contribute into the data center strategy as well as influence the market strategy by aligning both strategies to be most efficient and effective- Budget: 1m € Capex as well as up to 500k€ OpexAchievements: ✔ Security vulnerabilities and incidents reduction✔ Servers and costs reduction ✔ Improve IT services resilience -
Business Operations ManagerVodafone Jan 2015 - Sep 2019Milano, Lombardia, ItaliaSingle point of contact between local market and data center operations, responsible for:- Increase services performance/stability and fulfill business requirements.- Infrastructure customer facing support - Planning technology assessments to increase services performance/stability and fulfil business requirements.- Ensuring that all migration activities result in minimal disruption to business operations.- Proactively investigating potential technology issues to prevent service outages.- Managing a range of technical projects and initiatives to migrate on Cloud (PAAS/IAAS/CI).- Coordinate remote teams to support several datacenters in Europe Achievements:✔ Increase services availability and drastic P1 incidents reduction✔ OPEX costs reduction due to server consolidation✔ More than 1.000 decommissioned servers in 2 years (€1M saving in OPEX) -
Linux System Engineer & Competence Centre EmeaVodafone May 2012 - Jun 2016Milano, Lombardia, Italia- Linux System Engineer responsible for administration and builds for a mix of 10K+ physical and virtual servers scattered throughout Europe.- Deployed a new backup server strategy to reduce incidents related to the backup processes- Manage any issues from service outages to performance.- Led, motivated, and monitored a five-person team tasked with security patching, leading to a 150% increase in patching activity. Produced reports on team performance for management.- As part of Competence Centre team, performed security analysis and defined build and security standards- Responsible for training of new staffAchievements:✔ Increased Patching activities by 150%✔ Backup related tickets reduced by 50%✔ Automation implementation in order to increase the productivity✔ Proof of Concept on Oracle Exadata -
System AdministratorVodafone Oct 2007 - May 2012Milano, Lombardia, Italia- Manage more than 2.5k AIX, Solaris, HP-UX & Linux server hosted on Milan DC- Servers Performance tuning and troubleshooting - Responsible to define and implement standard security policies and patching - Sarbanes-Oxley (SOX) expertAchievements:✔ Define standard build process for HPUX Servers -
Java Developer & System AdministratorProcube Solutions Mar 2007 - Oct 2007Milano, Lombardia, ItaliaSoftware developer using Java/J2EE and leader of systems administration in a mixed OS environment (Windows, Unix, Linux, FreeBSD, Solaris).-Tuned IBM Websphere app server.- Re-designed the company infrastructure layout and implemented a P2VAchievements: ✔ P2V (physical to virtual) consolidation, reducing costs by 60%
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Java Software Tester & DeveloperEricsson Sep 2006 - Mar 2007Milano, Lombardia, ItaliaAchievements & responsibilities: - deployed a GUI in Java in order to monitor network devices before the deadline
Giuseppe La Rosa Skills
Giuseppe La Rosa Education Details
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Java Application About Bio-Informatics Field -
105/110
Frequently Asked Questions about Giuseppe La Rosa
What company does Giuseppe La Rosa work for?
Giuseppe La Rosa works for Accenture
What is Giuseppe La Rosa's role at the current company?
Giuseppe La Rosa's current role is Operation Service Manager|Technology Delivery Lead|IT Infrastructure Manager | Data Center E2E Operations.
What is Giuseppe La Rosa's email address?
Giuseppe La Rosa's email address is gl****@****web.com
What schools did Giuseppe La Rosa attend?
Giuseppe La Rosa attended New York University, Università Di Catania.
What are some of Giuseppe La Rosa's interests?
Giuseppe La Rosa has interest in Sail, New Technology, Java, Information, Sport, Linux, Music, Motorbike, Photo.
What skills is Giuseppe La Rosa known for?
Giuseppe La Rosa has skills like Linux, Unix, Hp Ux, Solaris, Operating Systems, Shell Scripting, Red Hat Linux, Itil, Virtualizzazione, Java, High Availability, Data Center.
Who are Giuseppe La Rosa's colleagues?
Giuseppe La Rosa's colleagues are Yifan Wang, Leo Joseph Christy, Hani Ashrafzade, Suhas Mungurkar, Ishwar Thakur, Ace Carlo Martinez, Christy Jaganath.
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Giuseppe La Rosa
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