As an accomplished Information Technology and Service Manager with over 15 years of experience in IT field, I have successfully managed IT infrastructure and services in complex Telco and Automotive industries. My career is marked by a strong commitment to ensuring the integrity and optimal operation of mission-critical, enterprise-level IT systems that align with strategic business objectives. I have led multiple global teams, specializing in service operation support and technology scouting, consistently meeting tight deadlines and managing high-impact incidents.In my current role, I manage customer relationships and oversee multi-functional teams, focusing on driving cost savings, reducing critical incidents, and enhancing service performance. In the past, I have excelled Data Center Operations Manager role, leading initiatives that significantly reduced security vulnerabilities and improved IT service resilience, reducing the operational costs.I hold a bachelor’s degree in computer science and have completed post-graduate research in Bioinformatics at New York University. My certifications include ITIL v4 Foundation, Microsoft Azure Administrator Associate, and Red Hat Certified Architect, among others.My areas of expertise encompass enterprise architecture, IT project management, cloud technologies, data analysis, and digital transformation. I am passionate about leveraging emerging technologies to support business growth and transformation while delivering exceptional customer support.A strategic thinker with a talent for leadership, I excel in inspiring teams to achieve high performance and cultivating a culture of continuous improvement. My ability to communicate complex technical concepts clearly ensures alignment between technical teams and business stakeholders.I am always open to connecting with like-minded professionals and exploring new opportunities to drive technological innovation and operational excellence.Main Expertises:- Enterprise Architecture- IT Services- Virtualization- IT Operations Reengineering - Cross-functional Project Management- Technology Scouting - Data Analysis - Team Management- Digital Transformation
Listed skills include Linux, Unix, Hp Ux, Solaris, and 43 others.
