PROFILE• A hands-on people leader with 30+ year’s senior management sales experience in retail (specifically telecoms) and a proven track record leading retail teams through periods of expansion, acquisition and migration. • Can communicate effectively and clearly with senior management, works well in a team environment and possesses exceptional interpersonal and communication skills to ensure a diverse range of internal and external relationships, resulting in a valuable and extensive network of contacts. • Particular focus on analytical aspects of Sales and Marketing coupled with vast people-management skills and strong marketing and branding awareness coupled with a proven record in developing and driving high performance sales teams • Proven record in driving change across organisations implements strategies that empowers and inspires key stakeholders to take ownership and responsibility for their own outcomes. • Proficient in applying analytical and problem-solving capabilities to deliver solutions to complex issues in challenging telecom markets. • Outstanding team player, with the ability to lead and supervise a multinational, multidisciplinary workforce in order to achieve company goals. • Astute ability to define and deliver a customer service vision; bringing customer service to a superior and sustainable level in order to ensure continued success of the business. • Attuned to identifying, and knowing just how to build capability in teams, to achieve sales objectives, drive business and develop long-term national sales and marketing strategies. • Outstanding negotiation skills with the ability to multi-task, organise and manage sales teams in order to ensure maximum returns.