George I. Email & Phone Number

Conduct and direct process improvement projects for WSG for a client base in the healthcare industry.

Rochester, New York, United States

• Drove the development of technical proposals and subcontracting agreements for large range of multimillion dollar IT contracts in the state Health and Human Services marketplace.
• Collaborated on responses with product technology subject matter experts, contributing authors and writers and sales partners.
• Secured small / disadvantaged business participation in proposal responses to meet mandatory State pass/fail requirements.
• Recommended and implemented capture and response process improvements which released thousands of effort hours to other aspects of deal pursuits.

• Coached, advised and directed activities of team of Six Sigma Black Belts and their process improvement projects.
• Managed project evaluation, prioritization and assignment for 30+ person Lean Six Sigma organization, as Portfolio Director.
• Restructured project evaluation process to maximize benefits, adding more than $20 million in savings.
• Led multiple cross-functional workouts to solve enterprise-level problems.
• Held direct oversight of Black Belts, including writing and delivery of performance appraisals for three assignments as Interim Director.

• Led process improvement projects in organizations including Business Operations, Provider Relations, Call Centers, Broker and Employer Operations, Commissions Payment, Case Installation, Proposal Services, Claims.
• Mentored Green Belt project leaders, directing efforts as required.
• Special assignment to Clinical Analysis Platform Integration Team for development of high and detail level system requirements gathered from more than 50 C-level leaders and executives.

• Designed, directed and performed audit-styled business and system analyses at 100+ different companies worldwide, determining improvements and quantified ROI.
• Teamed with sales executives to obtain initial and follow-on contracts ranging from $5 to $20 million, saving individual clients from $10 to $100 million in inventory, staffing and holding costs.
• Managed, conducted and continually improved Xelus’ value proposition process, reducing effort time by 25%.
• Wrote responses to Request for Proposals and other solicitations.

• Developed and implemented a completely re-engineered process for stocking of 70 US parts centers, increasing service levels by 5% and reducing inventory by $30 million.
• Redesigned Internal Audit systems processes, reducing staffing requirements by 75%.
• Conducted and led system and operations audits in multiple business areas.
• Led worldwide team that developed requirements/process changes for Oracle-based legacy systems replacement and directed Integrated Supply Chain process improvement team
• Directed Integrated Supply Chain process improvement team.
• Key member of a team which improved service parts replenishment and increased customer satisfaction through process analysis, redesign and implementation. Wrote all communications for team including award-winning.

• Engagements included design and implementation of information systems including time recording, fixed asset tracking, foreign exchange tracking, and telephone directory, training and technical writing.
• Client base included Marsh and McLennan and Bell Laboratories.

Mba, Computer Information Systems

Ba, Computer Science

Graduated Magna Cum Laude, completed 4 year degree in 3 1/2 years while operating own business.