George I. Email & Phone Number

Conduct and direct process improvement projects for WSG for a client base in the healthcare industry.

Rochester, New York, United States

Drove the development of technical proposals and subcontracting agreements for large range of multimillion dollar IT contracts in the state Health and Human Services marketplace. • Collaborated on responses with product technology subject matter experts, contributing authors and writers and sales partners. • Secured small / disadvantaged business participation in proposal responses to meet mandatory State pass/fail requirements.• Recommended and implemented capture and response process improvements which released thousands of effort hours to other aspects of deal pursuits.

Coached, advised and directed activities of team of Six Sigma Black Belts and their process improvement projects. • Managed project evaluation, prioritization and assignment for 30+ person Lean Six Sigma organization, as Portfolio Director. • Coached, advised and directed activities of team of Six Sigma Black Belts and their process improvement projects.• Restructured project evaluation process to maximize benefits, adding more than $20 million in savings.• Led multiple cross-functional workouts to solve enterprise-level problems. • Held direct oversight of Black Belts, including writing and delivery of performance appraisals for three assignments as Interim Director.

Led process improvement projects in organizations including Business Operations, Provider Relations, Call Centers, Broker and Employer Operations, Commissions Payment, Case Installation, Proposal Services, Claims Processing, and Field Communications. Total benefits over $42 million.• Mentored Green Belt project leaders, directing efforts as required. • Special assignment to Clinical Analysis Platform Integration Team for development of high and detail level system requirements gathered from more than 50 C-level leaders and executives.

• Designed, directed and performed audit-styled business and system analyses at 100+ different companies worldwide, determining improvements and quantified ROI.• Teamed with sales executives to obtain initial and follow-on contracts ranging from $5 to $20 million, saving individual clients from $10 to $100 million in inventory, staffing and holding costs.• Managed, conducted and continually improved Xelus’ value proposition process, reducing effort time by 25%.• Wrote responses to Request for Proposals and other solicitations.

• Developed and implemented a completely re-engineered process for stocking of 70 US parts centers, increasing service levels by 5% and reducing inventory by $30 million.• Redesigned Internal Audit systems processes, reducing staffing requirements by 75%.• Conducted and led system and operations audits in multiple business areas.• Led worldwide team that developed requirements/process changes for Oracle-based legacy systems replacement and directed Integrated Supply Chain process improvement team• Directed Integrated Supply Chain process improvement team.• Key member of a team which improved service parts replenishment and increased customer satisfaction through process analysis, redesign and implementation. Wrote all communications for team including award-winning presentation to C-level executives.

• Engagements included design and implementation of information systems including time recording, fixed asset tracking, foreign exchange tracking, and telephone directory, training and technical writing.• Client base included Marsh and McLennan and Bell Laboratories.

Mba, Computer Information Systems

Ba, Computer Science

Graduated Magna Cum Laude, completed 4 year degree in 3 1/2 years while operating own business.