Geoffrey Joe Email and Phone Number

Mobility & Innovation

• Implemented Salesforce globally for 5000• Used Microsoft Azure Machine Learning + Salesforce to predict opportunity conversion ratio• Lead Mergers & Acquisitions from a technical standpoint, to sync applications using data load and customer matching• Use of UiPath to automate manual process to improve efficiency by 15% / day• Cultivated Citizen Development across Avnet Globally, enable key users to build solutions and maintain them, improve efficiency by 12%• Introduce Managed Services Model to reduce operations expense by 7% every year• Accelerated delivery using Agile Methodologies

• Techno Functional Lead Consultant with more than 10 years of experience• Experience in Salesforce.com for 3 years• Extensive experience in Microsoft CRM for around 7 years• Salesforce Implementation to SONY Singapore, Australia & New Zealand, Malaysia, Indonesia, Thailand, Philippines, Gulf, South Africa and Vietnam• Worked with customers to analyze business requirements, defining functional specifications, and consulting with clients on strategic and operational uses of the CRM• Conducted workshops to understand the business requirements• Provided key user trainings • Extensive experience in designing integration solutions• Migration experience from MSCRM to Salesforce.com• Have good experience in developing data conversion and testing strategies • Proven track record of working with offshore team to deliver projects in Salesforce.com• Experience in pre-sales • Have strong analytic and problem-solving skills with excellent written and verbal communication skills as well as strong interpersonal skills• Self-Motivated and possess the ability to take on projects and tasks with little direction and apply good judgment on decision-making skills

Analyzes integration points, map source and destination schemas, prepare integration plan, prepare effort estimation, provide proof of concept, development, handle a 6 member team.

Implement MSCRM 4.0Analyze the functional specifications, define scope of work, prepare effort estimation (cost and time), project delivery, Handle a 4 member team.

Implement MSCRM 4.0 to improve call center operations involved end to end implementation. Analyze system process, Map system process to MSCRM 4.0, development, testing, deployment and key user training

Deliver critical capabilities to improve facility management planning, Streamline operational controls and increase facility utilizationCoding in Java