Gilmar Passos Email & Phone Number

Murarrie, Qld, Au

Brisbane, Queensland, Australia

The Automation Engineer role plays a crucial role in our organization, being responsible for designing, developing, implementing, and maintaining automation solutions for Netier and our valued clients. The primary objective of this role is to automate systems and applications with the ultimate goal of reducing workloads and enhancing functionality.• Collaborate with cross-functional teams to design, develop, and maintain automation workflows using Azure Function TS, aiming to streamline internal systems and minimize manual intervention.• Engage with various departments to identify potential areas for automation and optimize manual processes for increased efficiency.• Develop and deploy scripts to automate repetitive tasks, ensuring consistent execution and reducing operational overhead.• Conduct thorough testing and troubleshooting of automation workflows, promptly addressing any errors or issues encountered.• Monitor and manage automation workflows to guarantee their continuous and effective operation, implementing necessary adjustments as needed.• Conduct comprehensive analyses of existing workflows to pinpoint areas for enhancement and refinement.• Generate detailed reports and intuitive dashboards to provide insights into automated processes, facilitating informed decision-making and further optimization efforts.• Collaborate closely with cross-functional teams to identify automation opportunities, offering valuable recommendations for process enhancement and improvement initiatives.

Brisbane, Queensland, Australia

TechPath is a full-service Brisbane IT company focused on providing technology solutions that make businesses more productive and successful.• Supporting and developing cloud solutions on Microsoft Azure and Office 365• Meeting with the management team to assess and define the system requirements.• Analysing network data and infrastructure to determine inefficiencies and problems.• Developing and designing network architecture and computer systems infrastructure.• Overseeing the development, installation, configuration, and administration of computer systems.• Managing project timelines, budgets, and documentation.• Monitoring computer systems and networks for viruses, malfunctions, and errors.• Troubleshooting technical issues and developing effective solutions.• Preparing network analytics, data reports, and operational manuals.• Training the engineering team on new systems, protocols, and best practices.• Keeping abreast of the latest advancements in technology, protocols, and best practices.

Brisbane City, Queensland, Australia

• Managed VMWare infrastructure and Azure cloud.• Supported our client's email server on-site and with Office 365.• Spearheaded server infrastructure development, quality control, staging, and production operations.• Supported, configured, maintained, and upgraded customer networks and in-house servers.• Determined and alleviated hardware, software, and network issues.• Analysed intricate server issues and supported large enterprise and business-critical applications.• Set up user accounts, permissions, and passwords and defined network policies and procedures.• Researched, recommended, configured, and supported hardware and software for multiple departments.• Delivered reliable support for all server-class systems.• Maintained flexible schedules and resolved after-hours and weekend emergencies quickly and accurately.• Managed network-related projects from concept to implementation.• Managed the setup, optimized, and managed network equipment.• Developed and tested the installation of company-wide servers for printing, file storage, and applications.• Promoted continuous improvement for IT governance processes.• Established communication infrastructures, including LAN and WAN networks for communication and mobile device applications.• Liaised with clients, vendors, and internal staff to source information and resolve issues to achieve first point of contact resolution whenever possible.