Gabriella Kendralla Email & Phone Number

Roseville, California, United States

• Responsible for screening applicants, scheduling initial interviews, and coordinating recruitment activities.
• Booked travel arrangements for events, executive trips, and new hires.
• Administer employment tests and present candidate reports to management.
• Presented offer letters and coordinated start dates, orientation, and new hire training.
• Planned company events, such as office and holiday parties.

Roseville, California, United States

Roseville, California, United States

• Maintained customer satisfaction of 250+ guests each day with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Assumed ownership over team productivity of 30 to 40 team members and managed workflow to meet or exceed quality service goals.
• Cross-trained and backed up other customer service managers.
• Provided technical assistance with service operations and connected participants to external resources.
• Answered customer inquiries by… Show more
• Answered customer inquiries by phone and responded promptly. Show less

Wilmington, North Carolina, United States

• Helped 150+ customers each day with a positive attitude and focus on customer satisfaction.
• Kept the front check-out area clean and organized for efficient service.
• Educated customers on best-fit selections by listening to personal desires and purchase limitations.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Issued receipts and processed refunds, credits, or exchanges.