Greg King Email & Phone Number

Seattle, Wa, Us

Greater Seattle Area

Greater Seattle Area

• Creating and implementing systems and processes to provide infrastructure for the organization. Developing and providing regular updates to a company master process manual as well as checklists and training guides for individual departments. • Manage all company technology resources. Manage Google Suite account adding and removing users, providing training and technical support. Managing proprietary CRM to assist with lead generation and track production of company generated leads. Maintaining and updating the company website. • Developing and implementing processes for recruiting new agents. Providing tools for recruiter and office manager for tracking candidates. Creating marketing tools and portfolios to attract potential new agents and promote the benefits of the company. • Developing and implementing processes for onboarding new agents. Creating checklists for staff, mentors and agents to ensure all onboarding tasks are completed. Assisting new agents with CRM implementation and troubleshooting. Providing initial setup of agent’s personal company web page and assisting with continued enhancement.• Providing administrative and technology support to accounts payable and human resources. Regularly enter completed transactions into company accounting systems. Creating tools to ensure accurate calculation of commission disbursements. Adding new hires to company personnel systems and creating user accounts.

Greater Seattle Area

Provide routine, as well as ad hoc, data analysis to work groups within the organization and external partners. Create reports, dashboards, and visualizations to report on key performance metrics, revenue and market share, and regional commute trends. Make regular presentations to stakeholders to report on progress of projects and recommend strategies for improvement. Led cross-functional initiative as the outcome of Kaizen event. Collaborated with stakeholders from multiple work groups to identify business requirements. Designed and deployed database solution to provide tools for contract renewal, program tracking, and CRM functions. Developed forecasting reports for account managers as well as revenue reports for management. Account managers reported a 30% decrease in the renewal process after implementation.Transformed business reporting process by implementing streamlined program data collection tools using online survey tools, which allowed for integration of data from multiple sources. Collaborated with stakeholders to gather requirements and ensure regulatory requirements were met. Developed documentation and training materials for new processes. The project resulted in enhanced reporting outputs, improved performance analysis and a 40% reduction in labor costs.Managed databases and Excel spreadsheets, to track the performance of work groups. Conducted regular analysis and interpretation of large industry data sets to advise clients of appropriate business strategies to support program success. Considered SME on several data sets, serving on state and local technical advisory boards to provide feedback and guidance to regional partners.Led the development of a business case for implementation of a work group CRM solution. Collaborated with team members to identify business needs. Worked with management to integrate the project with strategic goals. Met with vendors to discuss the scope of work, budget requirements, and implementation timelines.

Greater Seattle Area

Coordinated the regulatory timeline of over 200 major employer locations in King County ensuring compliance with benchmarks and delivering regular progress reports to senior project managers. Directed all phases of new employer timeline, including initial outreach, obtaining baseline deliverables and integration of worksite into ongoing processes.Acted as liaison between regional government entities and employer, collaborating with transportation coordinators at large employer worksites to assist in developing commute programs that ensure compliance with state and local ordinances as well as meeting the specific needs of their employees.Engaged in direct support of employer worksites conducting biennial commute surveys. Developed training materials and conducted webinars. Provided technical support and troubleshooting throughout the survey process. Reviewed individual survey results reports as well as aggregate data spreadsheets for accuracy and completeness. Coordinated with state and regional partners to resolve any issues.Spearheaded revamp of workgroup website. Collaborated with fellow team members on establishing website architecture, developing new content and updating existing content. Acted as liaison with agency web development staff to ensure adherence to internal guidelines and coordinate web page migrations.Scheduled, organized and conducted transportation program outreach and marketing fairs and tabling events at employer work locations. Developed materials and promotion strategies for events. Coordinated resources with onsite staff and regional partners to promote a broad spectrum of commute options to employees. Provided analysis of employee data for use in ride matching at events. Provided real time trip planning services for attendees.

Greater Seattle Area

•Managed a program serving over 1500 children and adolescents in foster care each year, including supervision of 5 staff members, dozens of individual volunteers and regular volunteer work groups.•Led development and implementation of a bar code inventory database resulting in the program’s first auditable inventory as well as the ability to expand use of volunteers. •Established program specific goals and objectives while collaborating with other agency programs in the development of a 5 year strategic plan for the organization.•Collaborated with development staff to develop fundraising and in-kind giving strategies to meet ongoing needs as well as seasonal surges in demand.

Greater Seattle Area

• Collected data from site monitors during clinical research trials. Conducted immediate evaluation and analysis for recommendation on trial inclusion. Aggregated data for inclusion in final study reports.

Education record

Education record