Gladys Sosa Jones, Mhm Email & Phone Number

Walt Disney World

As a participant in the Disney College Program, I have completed Concierge Core and several other customer service courses at Disney University. I trained in the Boardwalk Resort lobby from August through September before being trained as a Boardwalk Inn Club Concierge. Other responsibilities include:-Recommending, scheduling and confirming plans and reservations for guests across Walt Disney World property. -Creating, maintaining and entering information into guest reservations. -Greeting visitors and handling all inquiries. -Upholding Disney’s highest standard of customer service.

Anderson, Sc

In this role, I am responsible for planning and executing recruiting events and handling internal communications for operational support from campus entities for traditional, nursing, graduate, and ACCEL programs. I also assist with training and overseeing of fellow event planners, college, admission, and presidential ambassador student leaders. By handling external communication flow with campus visitors, leading up to and following their event, I am able to maintain a high level of hospitality and market the University's academic programs to prospective students.

Charleston, South Carolina Area

In this position I traveled to Atlanta and New York City representing ATLATL Software as a crowd gatherer at industry trade shows, gathering hundreds of leads.

Master Of Science - Ms, Hospitality And Tourism Management

Bachelor Of Business Administration (B.B.A.), Marketing, Senior