I am a problem solver.My greatest "problem solving" achievement has been "solving" a life-long stress disorder, which, just between us, took a minute. As a result, my work history is like a piece of modern art; disconnected, chaotic and messy at first glance, but if you squint and tilt your head just right, you might get it.The details are here for all to see, but as a preemptive TL;DR:• Electronic Engineering - Waterford R.T.C. • Solving assembly problems - Manufacturing • Solving process problems - Manufacturing • Nothing to see here, move along • Solving small process problems - Manufacturing • Manufacturing Engineering Degree - C.I.T by night • Solving large process problems - Manufacturing • Again, nothing to see here, move along • Solving process problems - IT - SharePoint Development • Solving process problems - IT - Technical Analysis • Solving start-up problems - Business Analysis/IT • Solving hardware and user problems - IT • Solving process problems - IT - Microsoft's Power Platform • The last "Nothing to see here" So, before the boring bit, to paraphrase "The A-Team" and show my age:"If you have a problem, if nobody can help, maybe you can hire, Michael Glascott"Analytics:Fast and accurate assessment of processes, requirements and issuesDetailed and precise planning of inventive solutions to challenging problems. Key Skills: Process Modelling and Analysis, Business Requirements Gathering, Project Planning. Communication:Distillation and delivery of complex ideas to technical and non-technical audiences for Business Requirements, Development & Test Specifications, User and Training content. Key Skills:Technical Writing, Single Source Publishing, Group Presentations, User Training.Applications: Microsoft - Power Platform, Visio, ProjectAdobe - Photoshop, Premiere Pro. General - JIRA; WordPress; GMC Inspire Designer; Opentoonz; LightworksLanguages and Frameworks: HTML, CSS, JavaScript/TypeScript, React, SharePoint/SharePoint Framework, NPM, DITA XML