Training Operations Manager, Education And Training Team
CurrentThis role is responsible for leading a field and home office (9 remote employees, 2 local) based operations team focused on improving and building successful firearms and self defense training business operations with Official Partners and Independent Instructors founded in US Concealed Carry Association curriculum and training programs. They are responsible for managing internal and external resources, leveraging their teams to drive usage of US Concealed Carry Association training programs and products with external partners, developing and implementing operational plans that improve our standing as a leader in the firearms and self-defense training industry while also improving profitability, and ensuring that procedures are carried out correctly. Additionally, they regularly evaluate organizational efficiency and make necessary changes to maximize productivity in order to continue to drive results. The role also requires training counselor level certification in the Concealed Carry and Home Defense Fundamentals, Defensive Pistol Program, and AR-15 Fundamentals curriculum. This allows for episodic teaching of both end-user and instructor certification classes in all USCCA curriculum.