Bob Glass Email & Phone Number

Cary, Nc, Us

Serving as EY’s executive point of contact for select clients, providing direct oversight and strategic client engagement. Ensure a seamless and cohesive experience across all our services and engagements. Key responsibilities include:Strategic Oversight - Oversee the strategic direction of our services, ensuring alignment with our clients' business objectives and long-term goals.Relationship Management - Responsible for nurturing and deepening our relationships throughout the organization, particularly with C-suite executives, to understand our clients' evolving needs and how we can best support their success.Coordination of Services - Coordinate the efforts of our delivery teams across all practices and service lines, ensuring that we are working cohesively to meet and exceed expectations.Thought Leadership - Bring industry insights and innovative solutions, helping our clients to navigate challenges and capitalize on opportunities.

Us-Central

Served in dual, client-facing leadership roles: Client Experience Leader for EY’s US-Central region; and Client Executive for select key clients of the Firm. Responsible to develop, lead and execute regional CX strategy for a portfolio of the Firm’s top clients across 20 states. Also responsible for client relationships, business development and client growth with key clients. Appointed to the US-Central Business Development Leadership Team (BDLT) to create and execute growth strategies for the region.

North Carolina & South Carolina

Served as the Business Development Leader for the Carolinas market. Responsible for developing and executing growth strategies for 4 offices within 2 states, while also serving as Client Executive for key clients of the Firm's local practice. Responsible for growing all of the Firm's service lines: Consulting, Assurance, M&A and Tax. Served on EY's Carolinas Market Board.

North Carolina (Triangle And Triad)

Served as the Business Development Executive for a short list of named accounts (both existing clients and new prospects) within the Triangle and Triad markets of North Carolina. Responsible to create and execute strategies to open new relationships, create new opportunities, expand our current footprint and deepen executive relationships. Assembled and led teams across all of the Firm's service lines: Advisory, Assurance, M&A and Tax.

Usa - Southeast / Northeast

Served as top account leader for IBM's US healthcare consulting and professional services business. Key areas of responsibility included account leadership, industry insight, business development, sales strategy, executive presentations, contract negotiation, signings, revenue, profitability, client satisfaction, engagement quality and delivery excellence. Industry focus: healthcare

Served as account leader for several key clients in North Carolina. Responsible for opening new accounts as well as expanding existing accounts. Key metrics included sales, revenue, client satisfaction, profitability and all things pertaining to executive relationship management. Industry focus: healthcare; technology

Western New York | Raleigh, North Carolina

Served in business development leadership roles with progressively increasing responsibility to identify, prospect, sell and close new accounts for ADP. Increased responsibility included sales management, sales recruitment, sales training, retaining and mobilizing an effective sales force for ADP’s regional business unit. Key success metrics included: new account sales (primary) and sales of new services to existing accounts (secondary). Chronological progression: District Manager, Senior District Manager, Sales Training Manager, Regional Sales Manager, Major Accounts Sales Manager, Sales Director for Major Accounts, and National Account Manager.Locations: Began in Western NY. Relocated to Raleigh, NC.