Glauton Prestes Email & Phone Number

● Leading the team and planning activities. Creating, customizing, and supporting Oracle Retail Price Management (ORPM), ORSIM (Oracle Retail Store Inventory Management), and ORMS (Retail Merchandising System) processes to meet customer needs and business rules. Designing architectural solutions and estimating time for deliveries.● Direct interaction with the user in order to understand problems and propose solutions.● Providing direct support to production analysts, working on problem analysis and resolution.● Supporting and maintaining Oracle Retail (Shell Script, PL/SQL, Pro*C, Control-M).● Dealing with analysis and development of solutions for issues and requirements for clients. Bug fixes, development of workarounds, and aborts in the production environment.● Developing, creating, and maintaining database objects (packages, triggers, views, procedures).● Acting in performance improvement of batch processes.

● Support to Oracle Retail Price Management (ORPM), ORMS (Retail Merchandising System) processes to meet customer needs and business rules.● Direct interaction with the user in order to understand problems and propose solutions.● Providing direct support to production analysts, working on problem analysis and resolution.● Support and maintenance of Oracle Retail (Shell Script, PL/SQL, Pro*C, ControlM).● Analysis and development of solutions for issues and requirements for client.● Bug fixes, development of workarounds and aborts in the production environment.● Development, creation and maintenance of database objects (packages, triggers, views, procedures).● Acting in performance improvement of batch processes.

Curitiba E Região, Brasil

Activities:● Supported the Billing/Collection system and satellite processes, ensuring the correct operation, quality of information, and system availability.● Provided direct support to production analysts to give them a fast response/solution and worked on problem analysis and resolution.● Participated in the architecture and impact.● Root cause analysis, development of solutions, improvements, and optimizations of processes in PL/SQL (Oracle 11g), Shell scripting, and Java. Followed the approval and implementation in production.● Bug fixes, development of workarounds, and aborts in the production environment.● Architecture failure analysis in new projects avoiding production bugs.● Management of incidents, problems, tasks, and change orders according to ITIL.Main Projects:● Migration of the Collection System (SysRec for Cyber): Functional support in the development of the new collection system. Tailoring, enhancements, and optimizations in PL/SQL processes, ensuring data integrity and business continuity during/after migration.● Billing System Upgrade (Arbor 9 for Kenan 12): Create, maintain, and change processes (Java, PL/SQL), ensuring process effectiveness and data integrity after system migration.

Curitiba

Curitiba

Postgraduate, Java Technology

Postgraduate, Information Technology Management

Technology In The Development Of Distributed Systems, Technology In The Development Of Distributed Systems