Glayson Naves Email & Phone Number

Dublin, Ireland

Sete Lagoas, Minas Gerais, Brazil

• Responsible for managing the new Manufacturing Management System (MMS) and the Warehouse Management System (WMS) Click, effectively monitoring the backlog/SLA on the Application Management Services (AMS) and monthly reporting to senior management.• Successfully provided daily support to users from all departments regarding the implemented solutions for manufacturing/production and warehousing management, monitoring and responding to requests including incidents, accesses and services in a timely and effective manner.• Negotiated systems requests and priorities with all departments, regularly interfacing between the business areas and the IT teams to ensure that all needs were met within deadline and requirements, providing appropriate customer service to the internal teams. • Participated in the implementation project of the ERP systems SAP and Warehouse Management System (WMS) at FPT Fiat Powertrain Technologies, leading the implementation of the Warehouse Management System (WMS).• Contributed to processes, time and system optimization, using manufacturing/production and process knowledge and previous experience to effectively identify needs and gaps, redesign processes and methods, resolve problems and find appropriate solutions.

Sete Lagoas, Minas Gerais, Brazil

• Worked closely with the business and the Warehouse Management System (WMS) international team in the implementation of the Warehouse Management System (WMS) system Click and its integration with the project of manufacturing computerization, gathering requirements for the new production line, developing the warehouse and assembly line from process maping through to the dimensioning and design of the warehouse layout, and design of the material supply in assembly line.• Provided support to production, business, and other processes within the manufacturing environment, interacting with the teams with respect to product planning, problem resolution, and process improvement.• Contributed to the improvement and optimization of processes and effectiveness of production, logistics and quality flows by identifying needs, risks and impacts, redesigning processes and finding the appropriate solutions, reporting to management.• Developed and delivered training to the entire plant (300 staff members) on processes, quality total management and systems.• Successfully participated as key user in the implementation of the Warehouse Management System (WMS) in integration SAP ERP, regularly liaising with IT and global teams responsible for the system to align government requirements, monitor system's performance and conduct anomaly corrections. Visited Iveco Defence Vehicles plant in Italy to participate in the system's implementation and benchmark against the plant in Brazil. • Provided system support to users, identifying and resolving problems in a timely and effective manner.• Responsible for implementing ISO 9001 within the logistics department, acting as internal audit and representing the company in the external audits.• Promoted from Junior Analyst due to excellent performance and results.

Sete Lagoas, Minas Gerais, Brazil

• Worked closely with all business areas to define and optimize processes, finding effective solutions to their problems and needs.• Participated as key user in the implementation project of the manufacturing systems Warehouse Management System (WMS) Click Reply and SAP, designing and implementing the appropriate technological solutions and processes, and providing support to all users. • Developed and delivered training to users and other system trainers, developing system manuals and diagrams. • Assisted with the review of ISO 9001 norms and processes to ensure compliance with all standards and processes.

Nova Lima, Minas Gerais, Brazil

• Contributed to an effective pricing strategy through market/competitors researches and analysis, reporting to the senior management. Responsible for the marketing budget based on effective tracking of costs. • Strengthened the negotiation between dealers and customers through effective management and input of internal database with product, clients, sales and market data.• Responsible for the administration and nurturing of the internal database, a sales support tool to the dealers, successfully implementing continuous improvements and supporting users when necessary. Effectively managed the database inputting information related to the product, clients, business opportunities and sales operations to strengthen negotiation between dealers and clients.• Conducted a market and business analysis to assist the business with the CRM. • Monitored contracts with vendors and ensured outstanding customer service to all customers, contributing to the improvement of customer experience.

Mba In Project Management And Business And Process Analysis, Project Management And Business And Process Analysis

Bachelor Of Manufacturing Engineering, Manufacturing Engineering

Electrotechnical And Automation Technician Course, Electrotechnical And Automation