Gian Luca D'Intino-Conte

Gian Luca D'Intino-Conte Email and Phone Number

Associate Director, IT Automation @ Deel
Montreal, QC, CA
Gian Luca D'Intino-Conte's Location
Montreal, Quebec, Canada, Canada
Gian Luca D'Intino-Conte's Contact Details

Gian Luca D'Intino-Conte work email

Gian Luca D'Intino-Conte personal email

n/a

Gian Luca D'Intino-Conte phone numbers

About Gian Luca D'Intino-Conte

I’m all about transforming IT to make things better and more efficient. I lead with a focus on innovation, inspiring my teams to constantly improve and achieve great results. By working closely with executives, I craft forward-thinking strategies and deliver secure, scalable IT solutions. My goal is to create environments that support rapid growth and unlock the full potential of every team member. With a blend of technical know-how and a visionary mindset, I’m dedicated to fostering creative and productive workspaces everywhere.

Gian Luca D'Intino-Conte's Current Company Details
Deel

Deel

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Associate Director, IT Automation
Montreal, QC, CA
Website:
letsdeel.com
Employees:
11262
Gian Luca D'Intino-Conte Work Experience Details
  • Deel
    Associate Director, It Automation
    Deel
    Montreal, Qc, Ca
  • Lunchbox
    Director Of Information Technology
    Lunchbox Jul 2024 - Present
    New York, Ny, Us
  • Lunchbox
    Director, It & Customer Support
    Lunchbox Aug 2023 - Jul 2024
    New York, Ny, Us
    I optimized SaaS management, reducing spend by 35%, deploying automated onboarding, and tracking utilization. I also improved customer support by cutting case volumes by 54% and increasing satisfaction by 20%. Additionally, I successfully led the transition from Zendesk to Intercom, handling integrations, data migrations, and cross-team coordination.
  • Lunchbox
    Director Of Information Technology
    Lunchbox Feb 2023 - Aug 2023
    New York, Ny, Us
  • Lunchbox
    It Lead
    Lunchbox May 2022 - Feb 2023
    New York, Ny, Us
  • Accessowl
    Advisor
    Accessowl 2021 - Present
    Berlin, De
    Collaborate closely with executives to develop innovative strategies, drive growth, and navigate complex market landscapes. Leverage expertise to provide visionary insights and contribute to long-term success.
  • Hopper
    Senior It Operations Specialist
    Hopper Jun 2021 - May 2022
    Montreal, Qc, Ca
    • Lead and mentored a team of IT Operations Specialists• Developed IT hardware procurement network for global workforce (All continents except Antarctica)
  • Dialogue
    It Operations & Security Analyst
    Dialogue Oct 2020 - May 2021
    Montréal, Québec, Ca
    I implemented Okta with advanced user lifecycle management, transitioned from Google Workspace Business to Enterprise Plus, and deployed macOS device management with Kandji. I also rolled out enterprise-enrolled devices, adaptive endpoint protection, and established hardware deployment partners. Additionally, I configured SSO, developed management scripts, and implemented shadow IT discovery and license analytics.
  • Hopper
    Senior It Operations Specialist
    Hopper Aug 2020 - Oct 2020
    Montreal, Qc, Ca
    I served as the point of contact for end-user support in English, French, and Spanish, managed global hardware procurement and deployment, and automated IT processes. I also developed process documentation for all SOPs and scaled IT to support 200 to 3,500 internal users during a period of hypergrowth.
  • Hopper
    It Operations Specialist
    Hopper Jan 2019 - Aug 2020
    Montreal, Qc, Ca
  • Apple
    Various Roles
    Apple Sep 2011 - Jun 2018
    Cupertino, California, Us
    I managed operations in the Genius Room, overseeing service inventory, customer communication, and repair pickups while driving excellent customer experiences. I focused on quick decision-making, clear delegation, and team coaching to ensure efficient workflows and positive outcomes, repairing relationships between customers, products, and the brand.
  • Sproutt
    Owner
    Sproutt May 2017 - Jan 2018
    I developed and managed websites, mobile device fleets, and system integrations for various SMBs, ensuring seamless digital operations and enhancing their online presence.
  • Sproutt
    Partner
    Sproutt Mar 2016 - May 2017

Gian Luca D'Intino-Conte Skills

Apple Certified Technician Os X Apple Remote Desktop Troubleshooting Technical Support Customer Satisfaction Driving Results Time Management Internet Troubleshooting Remote Troubleshooting End User Training Training Employee Engagement Personal Training Technical Training Building Relationships Customer Retention Customer Support Hardware Support Iphone Support Ipad Ipad Support Iphone Repair Mac Mac Repair Mac Troubleshooting Mac Technical Support Apple Technical Support People Development Mobile Device Management Teamwork Team Leadership Customer Experience Apple Certified Inventory Operational Excellence Microsoft Office Customer Service Leadership

Gian Luca D'Intino-Conte Education Details

  • Concordia University
    Concordia University
    Business Technology Management (Btm)
  • Vanier College
    Vanier College
    Computer Science Technology

Frequently Asked Questions about Gian Luca D'Intino-Conte

What company does Gian Luca D'Intino-Conte work for?

Gian Luca D'Intino-Conte works for Deel

What is Gian Luca D'Intino-Conte's role at the current company?

Gian Luca D'Intino-Conte's current role is Associate Director, IT Automation.

What is Gian Luca D'Intino-Conte's email address?

Gian Luca D'Intino-Conte's email address is gl****@****ogue.co

What is Gian Luca D'Intino-Conte's direct phone number?

Gian Luca D'Intino-Conte's direct phone number is +151444*****

What schools did Gian Luca D'Intino-Conte attend?

Gian Luca D'Intino-Conte attended Concordia University, Vanier College.

What are some of Gian Luca D'Intino-Conte's interests?

Gian Luca D'Intino-Conte has interest in Civil Rights And Social Action, Disaster And Humanitarian Relief.

What skills is Gian Luca D'Intino-Conte known for?

Gian Luca D'Intino-Conte has skills like Apple Certified Technician, Os X, Apple Remote Desktop, Troubleshooting, Technical Support, Customer Satisfaction, Driving Results, Time Management, Internet Troubleshooting, Remote Troubleshooting, End User Training, Training.

Who are Gian Luca D'Intino-Conte's colleagues?

Gian Luca D'Intino-Conte's colleagues are Wagner Petersen, Amelie Morris, Gokul Saran, Khursheed Jamal, Khadiza Akter, Ahsan Saleem, Gabrielle Nolan.

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