• Responsible for the supervision of a small staff team. • Supervision of quality of work provided to customers. • One to one supervisions, annual appraisals, unannounced site inspections. • Sustaining quality relationships with new and existing customers.• Responsible for generation of potential new leads. • Responsible for the production of virtual reality designs of bathrooms using “Virtual Worlds” package. • Preparation of quotes and gaining feedback from clients. • Also involved with advertising and market research.• Responsible for the day to day running of office administration. • Daily use of Microsoft Office including sales presentations, data analysis and product research.