Glen Johnson

Glen Johnson Email and Phone Number

Transformative Digital Leader with Visionary Acumen @ Insignia Financial
Glen Johnson's Location
Hobart, Tasmania, Australia, Australia
Glen Johnson's Contact Details

Glen Johnson personal email

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Glen Johnson phone numbers

About Glen Johnson

An accomplished digital strategist and architect of digital experiences, with a rich portfolio spanning diverse sectors, Glen has orchestrated and revitalised intricate digital landscapes across Financial Services, Tourism, Tertiary Education, Community groups, and Gambling organisations.Commencing his journey as a serial entrepreneur and investor during his teenage years, Glen has evolved into an extraordinary commercial strategist. He's the driving force behind the inception of over a dozen digital product and media enterprises. His leadership has fostered enlightened cross-functional teams, propelling growth and innovation.Endowed with exceptional commercial insight and an unyielding visionary spirit, Glen thrives in the realms of discovery and creation. His innate ability to infuse experience and clarity at pivotal moments fuels the progression of digital ventures.Glen's expertise traverses the digital spectrum, from hands-on pixel-perfect design work to pioneering user experience, excellence in digital consultancy, leadership, and business development roles. His focus has spanned user engagement, conceptual breakthroughs, emerging ventures, and the transformation of traditional businesses into modern click-and-mortar models. This is complemented by his proficiency in commercialisation planning and consulting for novel product innovations.Leadership Profile:• Visionary Leader - Exhibits multidimensional creative thinking, foresight, and rapid problem-solving.• Consultative Collaborator - Aligns technology with business and marketing objectives, adept at chairing workshops and offering expert digital insights.• Business Development Expert - Proficient in taking businesses to market through effective pitching, sales management, and negotiations.• Management Maven - Displays expertise in digital production, finance, budgeting, investments, growth, change management, staff development, and leadership.• Effective Visual Communicator - Transforms broad concepts into actionable models, combining aesthetic detail with design finesse. A dynamic presenter and motivator.• Character Traits - Authoritative, determined, practical, inspiring, influential, ethical, executive, dynamic, personable, and intuitive.Glen stands as a transformational leader and a seasoned digital visionary. With a history of driving digital metamorphosis, Glen is poised to continue his legacy of innovation and strategic prowess in the digital landscape.

Glen Johnson's Current Company Details
Insignia Financial

Insignia Financial

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Transformative Digital Leader with Visionary Acumen
Glen Johnson Work Experience Details
  • Insignia Financial
    Head Of Experience Design
    Insignia Financial Nov 2021 - Present
    Hobart, Tasmania, Australia
    The Head of Experience Design role is dedicated to enhancing client satisfaction, retention, and expansion across various segments such as advisers, investors, members, and employers at Insignia Financial, an ASX Top 200 company and a prominent Australian wealth manager. Key Objectives:1. Develop user-friendly experiences for essential segments.2. Cultivate Human-Centred Design expertise by leading an experience design team, fostering company-wide proficiency.3. Address CX, UX, and UI needs for stakeholders encompassing product, marketing, and digital teams.4. Integrate experience design into the vision and strategy, championing design thinking.Responsibilities:Transform Critical Customer Journeys:- Diagnose: Identify high-priority journeys aligned with value and business needs.- Design: Utilise Design Thinking to create impactful, scalable experiences.- Deliver: Collaborate for maximum impact, using insights and metrics for lasting success.Lead Client Experience Team:- Leadership: Mentor the team in experience design and delivery.- Team Development: Manage structure, recruitment, training, and evaluations.- Research and Co-design: Plan and execute customer research, refining solutions.Lead User Experience Design:- UX Design: Craft artefacts aligning with business needs through research.- Qualitative Research: Provide insights for iterative improvements.- Decision-Making: Guide prioritisation aligned with business vision.- Contribution to KPIs: Support objectives and feature delivery KPIs.- Thought Leadership: Lead discussions, workshops, and retrospectives.- Continuous Improvement: Instil a culture of improvement.- Design Maturity: Develop reusable assets and evidence-based approaches.- User-Centric Approach: Demonstrate user-centric behaviours.- CX/UX Advisory: Advise on enhancing client experiences.In summary, this role shapes journeys, nurtures teams, and leads experience design to drive Insignia Financial's success.
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  • Ioof Holdings Ltd
    User Experience Manager
    Ioof Holdings Ltd Oct 2019 - Dec 2021
    Hobart
    IOOF is a top 100 ASX company helping Australians achieve financial independence.Glen is responsible for defining and driving the IOOF user experience strategy, and leading a team of UX specialists through research, interface design and implementation across richly featured financial services platform technology; ultimately to support the platform strategy roadmap.The role strives to ensure that the business builds the right thing, the first time, wherever possible. This reduces technical and design debt, and decreases time to market, while also increasing end user satisfaction. This requires exceptional leadership and vision, great stakeholder engagement, technical and creative competence, and the commercial discipline to navigate the myriad of enterprise-grade constraints and opportunities.Glen takes pride in the following key responsibilities:• Overseeing team members' career development• Facilitating mature and dependable design thinking as a service• Being a diligent cornerstone in the platform delivery mix • Working with product managers to prioritise and develop solutions within time commitments.• Obtaining and utilising customer feedback and research findings• Constantly re-evaluating and iterating on user interfaces; including the development and implementation of product measurement and success indicators.• Championing design consistency and grace-at-pace with atomic design systems through the IOOF Global Experience Language• Fostering knowledge management processes to underpin business continuity and vision backlogs• Helping to set and maintain impeccable standards for digital experiences by overseeing our design systems and processes.• Ensuring that the UX team maintains a reputation as a centre of excellence within IOOF and a significant contributor to customer acquisition and customer loyalty.
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  • Six Faces
    Director Design And Innovation, Co-Founder
    Six Faces May 2012 - Present
    Sydney
    Six Faces Pty Ltd is a developer, licensor and operator of interactive games underpinned by wagering concepts and wagering markets.Based in Sydney and Hobart Australia, Six Faces' formidable force of individuals, ideas, and intellectual property are being applied at a critical point in the development of the online gambling and social gaming industries.The tension between social gaming and traditional internet gambling represents a huge opportunity for wagering operators. By working beyond the confines of traditional wagering ideas Six Faces brings exciting and innovative solutions to the fastest growing segment of the gambling industry.Glen leads user experience design for the Six Faces flagship wagering product. Key aspects of this work are: UX methodology driven plans such as use cases and user stories, product blue-sky planning and opportunity expansion, behavioural analysis, test driven design, digital marketing strategies, platform integration, player engagement modelling and customer acquisition plans. Glen's work also crosses into business strategy, commercialisation planning, pitching and project consulting.Six Faces took the World stage as a Start-up LaunchPad Finalist at the European iGaming Conference in 2013 in Barcelona. Swopstakes and Six Faces were awarded 2nd place in the competition and were commended for product innovation and user interface excellence.Swopstakes recently won the inaugural 2015 Innovators Circle at Innovate Racing in Tucson Arizona.
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  • Evolvr
    Director, Principal Consultant
    Evolvr Oct 2014 - Nov 2021
    Hobart
    EVOLVR is a boutique digital transformation consultancy.As founder and principal consultant Glen works as a 'digital curator' to help high growth businesses and exciting start-up ideas leap to the next level.Glen's typically working on product commercialisation, digital transformation, and creating exceptional user experiences in digitally led environments.Recent project work has involved blue-chip financial services, professional services bodies, e-commerce environments, and federal government departments.
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  • // Acceleration
    Senior Consultant
    // Acceleration Feb 2015 - May 2017
    Melbourne, Australia
    Acceleration is a digital consultancy based in Melbourne. They partner with education,government and corporate clients to build competitive advantages and sustainability through customer driven digital innovation thinking. As senior consultant I helped lead the company's growth in the customer experience, Ed Tech and education innovation space.
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  • Tractor Design School
    Interactivity Teacher (Part-Time)
    Tractor Design School Feb 2016 - May 2016
    Launceston
    Bringing real world expertise into the tertiary education sector by teaching Interactivity to students in the Diploma of Digital Media Technologies. Subject areas currently include: project management, mobile applications development, project governance, testing and delivery.Tractor is a specialist design school run by industry leaders. http://www.tractor.edu.au/about Tractor has recently teamed up with My Foundry - A Launceston based company that focuses on accessibility with particular attention to Tasmania. http://www.myfoundry.com.au/As these two forces have joined, they have created a design hub with small class sizes, and an attentive learning environment that helps students develop their creativity.
  • Red Jelly Australia
    Digital Director
    Red Jelly Australia Apr 2015 - Feb 2016
    Australia
    As Digital Director Glen provided actionable insight, thought leadership and the expertise to weave everyday touch-points with end-user technology through his three core areas of responsibility: digital strategy, digital leadership and digital activation. Glen relished the creative environment and matched it with robust partnerships, motivated internal team dynamics, and calculated direction.It was an extremely wide ranging role, and one in which Glen was responsible for uncovering a deep understanding of digital business objectives, and setting communications goals and metrics designed to meet them. He also ensured a steady flow of fresh, ambitious, yet achievable and creative ideas and recommendations to clients.Scope areas:1. Evangelisation of digital initiatives inc. directing scope and recommended approaches for major digital projects and asset developments.2. Guiding clients in defining their digital vision and coaching on the role of digital within the total marketing ecosystem.3. Serving as a resource for creative teams and clients in the development of insight driven digital strategies from opportunity identification through to experience definition.4. Planning digital marketing roadmaps and reviews inc. go-to-market planning and aligning digital marketing strategy with a client’s business goals and objectives.5. Serving as a digital strategy advisor to both account leads (internal) and clients (external).6. Spruiking generative art, user (and machine) generated content, conversion methodologies, multivariate testing, installation pieces, and a bunch of other stuff you may never have heard of.
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  • University Of Tasmania
    Digital Strategy Program Consultant
    University Of Tasmania Nov 2013 - Oct 2014
    Sandy Bay
    The UTAS Digital Strategy Program's vision 'Delivering meaningful digital experiences' (a term coined by Glen) aimed to help UTAS attract talented new staff and students and to promote the university's achievements more widely. Glen was instrumental in identifying synergies between program projects and in developing the broader vision, visualisation and communication of the program.Glen had carriage of 3 major projects within the program: 1) The Mobile Applications Suite, 2) Web Analytics & Goals, and 3) Digital Marketing & Social Media. The role included board presentations, stakeholder engagement, student interviews, user centric design (UCD) principles, user experience (UX) development, road-mapping, Prince2 project management processes, research paper productions, interpretation of requirements and subsequent visualisation of outcomes, vendor engagement, and business case development.Focal points were the merging of business intelligence with commercial goals to support highly valued outcomes such as the identification and subsequent reduction of cost per lead, identifying resonance in target markets, relating web user experience to meaningful business insights, and creating a data-driven cultural shift within the marketing team.
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  • Future Squared Pty Ltd
    Investor, Investment Analyst, Co-Founder
    Future Squared Pty Ltd Jan 2006 - Sep 2014
    Hobart
    Building and nurturing innovative web ventures: Capitalising on the combined 25 years experience of two industry veterans, Future Squared worked with innovative startups and established web businesses by providing strategic planning, branding, development and capital raising assistance. Future Squared invested in .com and digital businesses and provided consultancy and management expertise to its investments.Future Squared was formerly operated as Future Systems. Future Systems was dedicated to the development of innovative data sharing products. Its mission was to increase the value of existing business data by collating and sharing it for the mutual benefit of stakeholders. Future Systems leveraged over 10 years of web technologies development experience from sister company Future Medium Pty Ltd. Future Systems became Future Squared in 2011.Glen divested all shares in Future Squared when it was wholly acquired by a young entrepreneur in Sep 2014.
  • Future Medium
    Managing Director, Co-Founder
    Future Medium Jun 2004 - Feb 2014
    Hobart
    Responsible for inception, initial business planning, partnerships development and brand of the entity. After a corporate restructure, Glen took the company aggressively forward and grew revenue over 400% in 3 years to become Tasmania's leading digital/interactive agency. The company developed a major focus on wagering projects (with the former state-owned Gambling entity TOTE Tasmania and its subsidiaries accounting for the bulk of its revenue on confidential overseas pursuits as well as local mass-market projects). Other highlights include exceptional Real Estate market knowledge and Financial services clients and raising $0.5M in funds for Data Feed technology spin out Future Systems. Glen led the company through all phases of expansion up until July 2012 when he was joined by CEO Chris Boys. Glen remained actively involved in special client work as a digital strategist and creative director for high profile clients until early 2014 when he sold his interests in the company.
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  • Angel Investors Tasmania
    Investment Analyst (Technology Focussed), Committee Member
    Angel Investors Tasmania Jan 2011 - Apr 2013
    Hobart
    Angel Investors Tasmania was a committee formed by Mr. William Downie to connect Angel Investors with Entrepreneurs in Tasmania. In collaboration with a team of 3 Glen worked on early stage investment screening and investment readiness for pitchers as well as participating in operational matters. Glen was primarily involved in screening technology opportunities, business plans, go-to-market plans and IP portfolios. Glen was required to provide insightful advice to the pitchers as well as commercially actionable reports back to the committee; often with less than an hour per review. Collectively Angel Investors Tasmania screened over 70 opportunities before being disbanded.
  • Fresh Peaks Pty Ltd
    Director, Digital Strategist
    Fresh Peaks Pty Ltd Apr 2011 - Mar 2013
    Melbourne, Australia
    Fresh Peaks is a portal site built to promote the snow sport industry to global snow fans. Based on a unique global directory of the industry which took 2 years to develop. Fresh Peaks spans over 175 countries. Glen's role included strategy development, resource management and corporate matters while Future Squared Pty Ltd was participating in the technical and strategic evaluation and realignment of the platform to market needs.
  • Lust Have It! Pty. Ltd.
    Director
    Lust Have It! Pty. Ltd. Jul 2011 - Apr 2012
    Hobart
    Australia's first real subscription commerce beauty business. Glen assisted the founders with strategic planning, overseeing marketing activities, governance matters and capital management in the start-up phase. A highlight was taking a leadership role in Lust Have It's investment negotiations and deal structuring in what became Foundry's maiden investment.
  • Agentpoint Pty Ltd
    Executive Director
    Agentpoint Pty Ltd Jan 2002 - Jun 2004
    Sydney, Australia
    Co-founded and was responsible for user interface, marketing assets and brand development. This included the business known as PropertyPoint which was later incorporated into AgentPoint. Glen designed the initial release of Propertypoint.com.au and as one of the co-founders was influential in its creation. He divested interests in this creation in 2004 to focus on Future Medium.
  • Little Devil Media
    Partner And Head Of Creative Services
    Little Devil Media Jul 1999 - Jun 2004
    Hobart
    A founding member and the glue between all original founders. Emerging from the dot com boom as a staunch survivor and quickly diversified to explore the fragmented minefield of digital media throughout the bust. Glen led all visual aspects and much experience was gained across multiple segments; primarily in content managed interactive environments. Worked with clients in US, AUS, NZ.

Glen Johnson Skills

Digital Marketing Entrepreneurship Start Ups Strategy Digital Strategy E Commerce Online Advertising Management Business Strategy Digital Media Creative Direction User Experience Web Applications Brand Development Marketing Strategy Web Analytics Sem Product Development Business Development Marketing Strategic Planning Online Marketing Change Management Seo New Business Development Email Marketing Mobile Applications Mobile Marketing Business Planning Marketing Communications Consulting Leadership Business Management Entrepreneur Executive Management Web Development Agile Methodologies Social Media Marketing Project Management Direct Marketing Web Design Strategic Partnerships Management Consulting Social Media Business Web Marketing Mobile Devices Analytics Google Adwords Lead Generation

Glen Johnson Education Details

Frequently Asked Questions about Glen Johnson

What company does Glen Johnson work for?

Glen Johnson works for Insignia Financial

What is Glen Johnson's role at the current company?

Glen Johnson's current role is Transformative Digital Leader with Visionary Acumen.

What is Glen Johnson's email address?

Glen Johnson's email address is gl****@****.edu.au

What is Glen Johnson's direct phone number?

Glen Johnson's direct phone number is +61 3 9329*****

What schools did Glen Johnson attend?

Glen Johnson attended The Australian National University, Australian Institute Of Business, Tasmanian Training Institute.

What are some of Glen Johnson's interests?

Glen Johnson has interest in Blue, Amateur Photography, Classic British Sports Cars And Saloons, Dj'ing, Science And Technology.

What skills is Glen Johnson known for?

Glen Johnson has skills like Digital Marketing, Entrepreneurship, Start Ups, Strategy, Digital Strategy, E Commerce, Online Advertising, Management, Business Strategy, Digital Media, Creative Direction, User Experience.

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