Glen Griffith Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

• Identify the direction and benchmarks related to product needs and deliverables.
• Provide guidance and clarity core product design and development of user stories for team of Business Analysts.
• Work with Product Engineering, third party vendors, key customer stakeholders, and internal stakeholders to ensure that needs were captured and delivered in a timely manner.
• Create product roadmaps that enable the development of product life cycle plans for the core… Show more
• Create product roadmaps that enable the development of product life cycle plans for the core products.
• Conduct Program Increment Planning to ensure that all teams were aware of projects and interdependencies of upcoming product work and enhancements. Show less

Greater Seattle Area

• Provide product ownership across multiple development teams through planning and coordination of product backlog to align with both company and customer goals.
• Work with internal teams to resolve customer concerns and issues in a timely fashion.
• Document detailed software requirements through analysis of current and future customer needs to provide guidance to development and quality teams in producing sustainable solutions.
• Collaborate with internal and external customers to… Show more
• Collaborate with internal and external customers to ensure that completed items meet customer needs and are acceptable in the production environment.
• Lead training and requirement sessions with customers to establish support and clarification for released functionality. Show less

• Managed project to replace outdated sales support software to achieve annual savings of $4 million
• Facilitate sales support user groups to gather business requirements to meet current needs and allow flexibility for future operational goals
• Validate priorities with executive stakeholders and provide feedback on progress against goals to allow incremental releases to quickly recognize value
• Direct implementation of sales proposal tool to the Salesforce system which processes… Show more
• Direct implementation of sales proposal tool to the Salesforce system which processes annual revenue of $335 million
• Develop new work processes based on use cases for tracking sales leads and revenue opportunities in Salesforce

• Provide industry background and analysis to develop future roadmaps for organization
• Advocate users needs with Product Manager in achieving successful progression of products and processes
• Provide process and business knowledge to executive stakeholders and consultants creating a revolutionary Revenue and Yield Management system for pricing commercial inventory for Media industry
• Analyze and organize necessary listener data used to create a sales proposal tool for market sales… Show more
• Analyze and organize necessary listener data used to create a sales proposal tool for market sales staff to present information to advertisers
• Develop system to accurately track value added for advertisers use of promotional inventory

• Create new organization of training and implementation specialists to rollout Traffic and Billing software for radio group consisting of over 800 radio stations
• Develop internal training for 30 new hired staff members in media operations and use of software
• Oversaw creation of user manual for use in radio market
• Develop Best Practices for markets to facilitate transition to new software.
• Deliver online and in person training to sales support staff, account executives, and… Show more
• Deliver online and in person training to sales support staff, account executives, and sales management

Seattle, WA

• Plan and implement conversion from one traffic and billing system to another
• Create procedures to track information and minimize errors in scheduling spots saving $300,000
• Conduct interdepartmental meetings to develop solutions for information sharing
• Develop tracking reports for sales inventory consumption rates