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Collect payments on past due bills.Create a list of people who have not made payments.Organize list according to severity of delinquencyCall customers using telephone.Utilize computer systems to handle skip tracing.Inform clients of overdue accounts and amount currently owed.Attempt to collect payment.Review terms of sale or loan documents.Ensure all customer information is correct, including phone numbers and addresses.Listen to customer's story and determine if debt can be collected.Set up repayment plans and new terms of sale.Offer advice or refer customers to debt counselors.Record new commitment to repay debt.Send statements of delinquencies to credit bureau.Initiate repossession proceedings or hand over account to law practice that specializes in debt collection.Purge records if debt has been satisfied.Follow federal and state laws dealing with debt collection.

As a Tier 1 Technical Support Specialist , I will focus on being a customer advocate and providing a unique balance of customer focus along with technical support. You make amazing customer service your priority at all times focusing on internet connection issues and customer satisfaction. I attention to detail is impeccable, I learn quickly, and I have excellent communication skills. I have a great sense of pride in your work and strive to contribute to the overall success of the team at all times. I am comfortable being held accountable in a team-oriented environment. I see opportunities to improve processes and confidently bring your ideas to the table. I am driven to face challenges head on with a sense of urgency and follow through to reach resolutions.

*Handle inbound customer service support calls from new and established customers * Diagnose internet connection issues ( DSL)* Solving every customers concern and problem with best information * Continue and gaining new learning on the products and services * Troubleshoot hardware / software issues

Senior Repair and Maintenance EngineerThe Job· Responsible for establishing and implementing preventive maintenance programs, repair, calibration, performance and efficiency improvement of the following machines and testing equipments such as Automatic Wafer Probe Machine, Dicing Saw, Die Bonder, Wire Bonder, Manual Wire Bonder, Auto/Manual Pre-Test, and Silicon Coating Machine.· Define and implement of the reduction of machine breakdowns, coordination of all maintenance work orders, schedules, reports, installing and setup new devices and machines.· Control and management of tools, equipment parts, back up disks, and forms.· Prepare and make reports of D/T and L/T for staff meeting.· troubleshoot computer and can type 35 words per minute..· Preventive and maintenance group leader.· Documentation department in-charge auditee.· Aspect and Impact leader and auditee for ISO 1401:2004 company certification.· Fabrication and atomization of Machine parts for minimization of cycle time and to reduce human defect.· Weld carbon steel pipe and plate using international welding codes and standards; welding procedure specification (wps); weld defect, causes and remedies.