Design Agility has a focus on assisting our customers to navigate the constantly changing market opportunities and threats and ensuring that technology investments are enabling their desired strategic outcomes. As a Principal Consultant, my role is to provide that assistance to our customers and to ensure that we, as a consulting firm, are constantly challenging and evolving our own methods and processes to ensure our customers are receiving the advice required to achieve those outcomes.

Responsible for: A team of 9 business consultants working across the Victoria and Tasmania territory providing strategic business consulting in Digital Transformation, CX and Contact Centre / Unified CollaborationThe development of consulting opportunities in conjunction with Telstra Account Executive teams, The governance of engagements,Team and individual team member KPI's (revenue, utilisation, professional development etc)

Provided strategic business consulting to Telstra customers. The focus was on de-mystifying technology for clients, ensuring that the technology selected would be aligned to the business requirements and strategic goals, minimising business risk and value creation.

As Principal Consultant I focussed on: • Developing business aligned technology strategies and solutions• Assessing organisational capability in relation to technology domains (eg. mobility, business intelligence, cloud readiness)• Developing recommendations for development of capability maturity (including processes and personnel)• Developing technology roadmaps, program cost models, TCO & ROI models• Product assessment and recommendation / selection

Engaged as a Senior Infrastructure Consultant to deliver Infrastructure Architecture, responsibilities broadly included development of IT strategy, Roadmaps detailing a program of works in terms of priority, precedence, risks, linkages to business motivations, timeframes and estimated costs.

The consulting focus was on improving the technology capability of small to medium sized companies. The solutions and the products recommended varied widely, however, a common theme was the desire to use technology not only to underpin growth plans at a moderate cost, but also to increase competitiveness, provide a “point of difference” and generally make the business easier to communicate and transact with.

In 2005 Aegeon was formed with the vision of creating a cloud based modular suite of office applications that would link businesses with an interactive, social business directory. • Built the company to approximately 23 employees and completed the product to its beta phase. The product developed was called spaceo.us (pronounced spacious) winning the Runner Up award in the "Most Innovative New Application" category at the 2008 Web2.0 Conference held in Boston.• At around the same time as the Boston conference, Aegeon secured first round funding to continue the development and commercialisation of spaceo.us from US based private equity and opened an office in southern California.• Whilst the development of spaceo.us continued in house, Aegeon was building an enviable reputation as a company that produced high quality, leading edge social web applications, with customers such as Sensis, Lonely Planet and Nissan.

In April 2005, N-Tech won a contract to provide infrastructure architecture consulting services to Hi Fert. Hi Fert was being divested by WMC in preparation for takeover by BHP and we had 10 months to design and implement a new IT infrastructure.• The Hi Fert infrastructure included all new LAN / WAN to 13 sites nationally, server infrastructure required for SAP, email, file and print and new desktop SOE. • Whilst initially retained for Infrastructure Architecture services for this project, the N-Tech team (14 technical consulting and engineering staff) provided the implementation services required to rollout the solution previously designed during the initial stages of the engagement. • After successfully completing the implementation of the infrastructure, N-Tech was retained for a 12 month period for the provision of ITIL-based Service Desk services and process development, ongoing network, server and desktop maintenance and management.

N-Tech Consulting was founded in January 2000, the primary focus of consulting was on network traffic optimisation. Whilst N-Tech Consulting remained a niche consulting firm, it enjoyed success with a number of large companies looking for the specialised skill sets on offer.Major clients included:• AWB (Australian Wheat Board)• HiFert - Infrastructure Architect• Tabcorp - High Availability / IP traffic management consulting.Major vendor relationships included:• Radware - IP traffic management• IBM - Servers, storage, PC's• Expand Networks - IP traffic optimisation• Empirix - Web load testing tools (often used to test / tune Radware and Expand installations)

Trader Systems International was a boutique software development company, developing stock market analysis tools and data primarily for the Options trading community.• Responsibilities were to stabilise and standardise the computing environment across the business and R&D divisions. As the company grew, further responsibility was taken on for the management and strategic direction of the software development and research and development groups. At this time, the role became significantly more strategic with direct report to the Managing Director.• The rapid growth of the company required the development of a Standard Operating Environment, systems administration policy and procedures, development and execution of security policies (in particular to protect confidential company R&D material). • A major project launched due to the growth in sales was the development of a bespoke Customer Management System, which automated the business process of sales, training and certification of customers. This Lotus Notes based application was defined and implemented as a core business processes within a 10 week period allowing the business to grow sales and customer support by approximately 300% in 9 months with only a 50% increase in administrative staff.• Defined and managed the redevelopment of the company's core intellectual property from a labour intensive spreadsheet based system into a relational database system.

Employed as Product Specialist - Groupware. The position was a pre-sales consulting role to the GECITS sales team.• Responsibilities included the identification of Groupware opportunities within the existing client opportunity base and perform initial analysis of those opportunities, develop solution proposals and assist in the closure of the business.• The role included acting as liaison between the GECITS sales team, customers and technical staff – analysts, project managers, developers.• Developed and presented internal sales training / information sessions; Developed similar training events to assist the technical staff in understanding the commercial aspects of the projects.

Employed in the role of Program Manager within the Technical Services Group (TSG) with overall responsibility for:• Successful delivery of client projects, • Building the revenue and profit of the TSG within the Southern Region, • Hiring / contracting of new technical resources• Vendor liaison - particularly with respect to technical programs (IBM / Microsoft / Cisco etc)• Technical pre-sales / presentation of TSG capabilities to clients.

• Senior Systems Engineer on major Netware and Windows desktop projects at BHP Petroleum and Visy• Technical Consultant to the City of Port Phillip for the assessment and evaluation of responses received to their IT Infrastructure refresh tender.• Achieved Accredited Compaq Engineer (ACE) status