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@cyberthink.com
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1 phone found area 804
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Glenn Harper is listed as A lifelong tech nerd with truckloads of experience across a wide range of industries & roles. "I'm a natural born servant-leader. I view everyone I interact with at work (client, peer, or manager) as my customer." at Georgia Department of Labor, a with 1200 employees, based in Duluth, Georgia, United States. AeroLeads shows a work email signal at cyberthink.com, phone signal with area code 804, and a matched LinkedIn profile for Glenn Harper.
Glenn Harper previously worked as Quality Assurance Specialist at Georgia Department Of Labor and Small Business Owner at The Computer Whisperer. Glenn Harper holds Computer Science from University Of Georgia.
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AeroLeads found 1 current-domain work email signal for Glenn Harper. Compare company email patterns before reaching out.
I am a motivated, team-oriented Atlanta IT veteran looking for a new Scrum Master or Quality Assurance role. I have 6 years experience working in agile development environments as well as over 20 years in traditional Waterfall environments. Regardless of the methodology, my goal is always to make sure the customer gets the best product possible. My default mode is to use and test software like customers would and to champion their interests. If my teams release relatively bug-free products that are also not user friendly or that don't deliver the features the customer needs, then I'd consider that a failure. In short, if you want someone who is analytical, thorough, highly adaptable and armed with a wide variety of professional experiences; someone that is a confident leader with excellent communication skills; someone that is passionate about coaching / mentoring as well as promoting team spirit; and, above all, someone that will always champion the needs of the customer, then I am your guy. Let's talk!
Listed skills include Testing, Sdlc, Agile Methodologies, Quality Assurance, and 20 others.
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Atlanta, Georgia, United States
Manual testing of a revamped web presence for a government agency in a mainframe-to-java environment :- Functional validation of revamped government agency web presence- Security & login integrity verification- Data mining & validation
Duluth, Georgia, United States
- Installed and set up new computers, peripherals, and network systems.- Removed malware, restored/repaired computers, and replaced defective hardware.- Consulted with clients to provide recommendations for robust, cost-effective solutions for their IT needs.- Provided acquisition services for any software/hardware needs.
- Led testing efforts across various business areas (Loyalty reboot (Star Rewards), Mobile app (android), offers, private brands, PLM, assortment planning, ordering, product repository)- Managed relationships between stakeholders/business partners and rest of development team to ensure all business needs, requirements, and technical capabilities were in alignment and focused on the customer- Coordinated end-to-end testing across multiple teams (solicited estimates, obtained resource… Show more - Led testing efforts across various business areas (Loyalty reboot (Star Rewards), Mobile app (android), offers, private brands, PLM, assortment planning, ordering, product repository)- Managed relationships between stakeholders/business partners and rest of development team to ensure all business needs, requirements, and technical capabilities were in alignment and focused on the customer- Coordinated end-to-end testing across multiple teams (solicited estimates, obtained resource commitments from management, wrote & distributed e2e scenarios, obtained schedule buy-in, coordinated EDI data creation/setup)- On-boarded and formally trained new FTE hires, created “living” process and technical documents, and provided ongoing assistance to the newer team members- Led offshore testing teams (trained new hires, assigned work, documented issues, removed or escalated roadblocks, gave daily progress briefs to rest of the team)- Participated in candidate interviews to verify technical abilities as well as team fit- Assisted management during yearly SOX (Sarbanes-Oxley) audits to help provide transparency between application functions and stored data to verify compliance Show less
- Regularly performed internal audits to ensure my team'sapplications were HIPAA compliant- Led successful effort to revamp QA processes and procedures whichresulted in substantial increase in efficiency- Creation & Execution of test cases, test strategies and test plansduring smoke, functional, regression, and performance testing- Maintained/Repaired/Upgraded lab hardware as needed- Led the end-to-end testing efforts for all interconnected products-… Show more - Regularly performed internal audits to ensure my team'sapplications were HIPAA compliant- Led successful effort to revamp QA processes and procedures whichresulted in substantial increase in efficiency- Creation & Execution of test cases, test strategies and test plansduring smoke, functional, regression, and performance testing- Maintained/Repaired/Upgraded lab hardware as needed- Led the end-to-end testing efforts for all interconnected products- Provided training classes on various lab and QA process topics Show less
- Collaborated with release team periodically to create and then laterupdate a daily automated build process- Was part of the transition team responsible for integrating a newlyacquired company's KPI dashboard with our eQuality customerinteraction recording, monitoring, and training suite- Global coordination with overseas resources in India & Vietnam- Conducted training classes for new hires- Lab planning, setup, and maintenance
- Was the support point of contact for multiple critical clients includingNASA (Huntsville), USAF and Oak Ridge National Laboratory- Mentored Level 1 support reps & trained them for level 2 as theybecame ready- Worked as part of a tiger team with reps from engineering and QA toconfirm & resolve complex issues reported by customer base- Nominated by my teammates to represent the support department atprogram management meetings- Conducted periodic… Show more - Was the support point of contact for multiple critical clients includingNASA (Huntsville), USAF and Oak Ridge National Laboratory- Mentored Level 1 support reps & trained them for level 2 as theybecame ready- Worked as part of a tiger team with reps from engineering and QA toconfirm & resolve complex issues reported by customer base- Nominated by my teammates to represent the support department atprogram management meetings- Conducted periodic intra-departmental training classes Show less
Activities and Societies: Beta Club, Math Tournaments, Literary Tournaments, Marching, Concert & Jazz bands.
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Glenn Harper works for Georgia Department of Labor.
Glenn Harper is listed as A lifelong tech nerd with truckloads of experience across a wide range of industries & roles. "I'm a natural born servant-leader. I view everyone I interact with at work (client, peer, or manager) as my customer." at Georgia Department of Labor.
AeroLeads has found 1 work email signal at @cyberthink.com for Glenn Harper at Georgia Department of Labor.
AeroLeads has found 1 phone signal(s) with area code 804 for Glenn Harper at Georgia Department of Labor.
Glenn Harper is based in Duluth, Georgia, United States while working with Georgia Department of Labor.
Glenn Harper has worked for Georgia Department Of Labor, The Computer Whisperer, Macy'S, Medquist, and Witness Systems.
You can use AeroLeads to view verified contact signals for Glenn Harper at Georgia Department of Labor, including work email, phone, and LinkedIn data when available.
Glenn Harper holds Computer Science from University Of Georgia.
Glenn Harper is listed with skills including Testing, Sdlc, Agile Methodologies, Quality Assurance, Network Security, Software Quality Assurance, Telecommunications, and Software Documentation.
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