Glenn Smith Email & Phone Number

South Africa

This role supported the Ethics and Compliance Centre of Excellence.Key responsibilities included –• It was responsible for relationships with Assurance Providers both internal and external for the agreeing to review approach and plan, attaining of review results, and determining whether remedial action was at the right level as agreed to by the business. This included working to and creation of a combined assurance model for the Massmart Group.• Working with the Ethics and Compliance team with regard to improvements to the maturity levels for each of the subject matter areas within the COE. This included the evidentiary proof of the im-provements which were shared with Walmart.• Management of the budgets, financials and expenditure control and justification for associated Ethics and Compliance spend. This included becoming involved in RFP for future tenders for the provision of services where compliance orientated for the Group.• Managed and maintained the central repository of Subject Matter Programmes, Documentation, Poli-cies, Procedures, Assurance Provider Results and attended to all submissions that Walmart re-quired.• Managed all maturity assessment reviews over all subject matters for improvement in controls from manual process into automation.• Managed a Systems and Analytics Team within Ethics and Compliance which provided systems support for all E&C Systems and provided analytics for reporting, risk identification and remediation.• Managed and compiled all Ethics and Compliance business continuity plans.

Gauteng, South Africa

The role was responsible for overseeing, ensuring, & aligning company Ethics & Compliance (E&C) strategy for Africa. The position developed & implemented strategies to attract & maintain a highly skilled & engaged workforce, cultivated an environment where employees respected & adhered to company standards of integrity & ethics, & developed & leveraged productive internal & external partnerships & networks for the achievement of business goals.Key responsibilities included -Ensures E&C improvement by -• Overseeing the execution of E&C assessments by the CI Team.• Aligning E&C monitoring & response strategy.• Communicating E&C goals & initiatives.• Collaborating with stakeholders on risk mitigation plans.• Developing proactive strategies to respond to E&C risks.• Building & sustaining relationships across functional & organizational boundaries to achieve continued improvement.• Communicating & obtaining support for E&C initiatives.• Adapting E&C initiatives to a changing environment.• Supporting effective execution of E&C initiatives.Oversees implementation & management of market E&C Systems & Analytics (S&A) by -• Managing E&C S&A resources for support initiatives, reporting & analytics & systems project management.• Consulting with stakeholders on the development, execution, support, & adoption of S&A projects.• Ensuring market-specific requirements were in the development of global systems.• Reporting & alerts to stakeholders to allow for preventive, proactive, & predictive action.• Seeking corporate support aimed to optimize systems.• Benchmarking new methodologies & practices to identify & improve results.Supports advancement of E&C maturity by -• Managing assignment of resources for project development & execution.• Consulting & coordinating with E&C stakeholders on the execution of projects.• Using data to identify & recommend improvements to stakeholders.• Collaborating with leadership to ensure alignment with corporate objectives.

Gauteng, South Africa

To manage the Risk & Compliance team which included a Paralegal and Compliance Manager & our associated efforts.Key areas of responsibility -• Ethics Officer - Recipient of all Tip-Offs reports - Ensured that Ethics matters were referred, investigated, resolved & closed - Attended to any Ethics issues received internally & ensured that these attended to - Ensured that ethical culture was maintained - Worked with HR Director in attending to sensitive & material matters & ensuring that the required action is taken - Attended & partook in the Massmart Ethics Forum• Legal Compliance - Anti-Corruption/Legislation/Bylaws/Regulation• Risk & Compliance• Governance• Conflicts, Representations, Declarations and DOA• Legal• Investigations/Forensic• Insurance• Policy & Process Gate Keeper• Project ManagementKey Achievements• CEOs Annual Citation - Issued by Makro CEO - Oct-11• Group Ethics Officer Citation - Issued by Massmart CEO - Oct-11• This was the first division within Massmart that introduced this role, I facilitated the development of this role which lead to the introduction of this role and the associated standards to all other Massmart Divisions• Successfully managed and coordinated the Due Diligence of Fruitspot.• Project managed a Food Safety Program• Managed and coordinated the initial groundwork required for the POPI Act within Makro• Managed and collaborated with forensic, legal and loss adjuster teams in regard to fraud which led to prejudice of R14-m. This matter resulted in – - Successful dismissal of employees and management involved - A fidelity insurance recovery of costs and losses of R13-m - Involvement in civil action leading to successful settlements with customers involved which covered the amount settled by insurance including the deductible - Involvement in criminal proceedings against individuals which included working with NPA, preparation of criminal papers & testifying as the complainant in commercial crimes court

Gauteng, South Africa

Key Achievements• Managed and coordinated Due Diligence exercises for Builders Warehouse, De La Rey (Builders Warehouse Western Cape), and Servistar (Builders Express Eastern Cape).• Collaborated with Price Waterhouse Coopers to facilitate a full QAR (Quality Assurance Review) of Massmart Internal Audit.• Managed the relationships with the CEOs, CFOs, Board, Executive, and Business for Makro and Builders Warehouse.• Managed and coordinated an internal team within Internal Audit in regard to the development of a standard operating procedures manual and all associated policies and templates that were approved, accepted and implemented for usage within Massmart Internal Audit.

South Africa

Gauteng, South Africa

Gauteng, South Africa

Durban, Kwazulu-Natal, South Africa

This portfolio was responsible for managing all administrative functions within a Makro Store, this included - Executive Duties in caretaking of the store, Managing Budgets, Financials and Spend, Goods Receiving, Stock Control, Loss Prevention, Front End, Cash Office, Maintenance, Administration Office, & Computer Room. This included owning relationships with all contracted services, i.e. Security, Cleaning, Waste Removal, Deep Cleaning, etc. The team comprised a compliment of +- 280 permanent & contract staff.

Gauteng, South Africa

Gauteng, South Africa

Gauteng, South Africa

Gauteng, South Africa

Certificate Of Attendance At Ethics Officer Certification, Ethics, Certificate Of Attendance At Ethics Officer Certification

Graduate Managers Qualification, Business Administration And Management, General, Bachelors

Masters In Business Administration, Business Administration And Management, General, Masters

Post Graduate Diploma In Management, Business Administration And Management, General, Post Graduate Diploma

Higher Diploma In Information Technology Auditing, Information Technology Auditing, Higher Diploma In Information Technology Auditing

Diploma In Information Technology Auditing, Information Technology Auditing, Diploma In It Auditing

Certificate In Management, Business Administration And Management, General, Certification

Matric, Schooling, Matric