Glenn Teaño Email & Phone Number

Manila Philippines

Communicate with affiliates and process dispatch as well as schedules for the job. communicate via email or phone call to ensure job will be done and to collate required paperwork for processing. Communicates directly with client and provides outstanding service as well as meeting the required metrics. Ensures that all required paperwork are completed before forwarding to client for billing purposes. Give updates and information to affiliates and counterparts.

Manila Philippines

Handled top grossing telecommunications provider for Australia. Did both email and inbound calls. Fully resolves customer questions and inquiries as well as billing issues. Handled technical aspects of the business as well and responds to technical issues.

Ncr - National Capital Region, Philippines

Handled one of the top telecommunications company in the US. Able to receive phone calls both from customers and counterparts to resolve customer concerns and inquiries. Handled both sales and customer service for for the client. Was able to meet the required metrics and has been recognized for performances made.

Ncr - National Capital Region, Philippines

Responds to inbound calls and inquiries of the customer. Process scanned letters and documents prior to doing outgoing call to resolve issues and to ensure customer satisfaction. Was able to handle the Office of the President for the Client, dealing with clients and affiliates as well as counterpart employees to ensure that all issues and inquiries are resolved for the customer. Dealing with both customer and management when it comes to process and decision making having to communicate with both email and phone calls. Has been recognized and awarded for providing outstanding customer satisfaction.

Graphical Arts, Graphic Design

Bachelor’S Degree, Graphical Arts

Graphical Arts Major in Printing Technology

Graduate, High School/Secondary Diplomas And Certificates

Activities and Societies: Volleyball Team Graduated with Honors Band Member Student Council Volleyball Player

High School Diploma, Secondary Graduate

Activities and Societies: Volleyball Team honor student volleyball player band drummer