Glenn Wiggins Email and Phone Number
Glenn Wiggins work email
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Glenn Wiggins personal email
With over several years of experience, I have a proven track record of exceeding client expectations by delivering excellent customer service, responding to issues in a timely manner in order to ensure customer retention.
Storable
View- Website:
- storable.com
- Employees:
- 262
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Implementation Operations ConsultantStorable Jan 2020 - PresentWestwood, KsWorked with 100+ clients each month organizing and managing the tacticalresource plan to get them through the implementation process.Organized and coordinated the end-to-end Implementation experience for a varietyof self-storage business owners.Assigned Implementation Specialists to specific client engagement projects withthe goal of effectively balancing resource utilization needs with planning targets,skills allocation, actual utilization and staffing levels.Identified improvement opportunities and effectively recommended andimplemented process adjustments to meet department goals.Owned and evolved client training programs
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Implementation SpecialistPaycor Jan 2018 - Jan 2020Lenexa, Kansas, United StatesCoordinated the transition of new clients from their existing human capitalmanagement software to the Paycor product suite.Served as the primary client contact throughout the client implementation process;escalated needs, issues, and concerns to the business partners and management asappropriate.Established strong working relationships with each client based on clearexpectation-setting and mutual trust building.Worked in coordination with non-client facing implementation team members toensure accurate database configuration.Tested client data and Paycor system configuration to ensure proper functionalityand quality; resolved data discrepancies as a result of testing and/or initialproduction activity within the software.Conducted face-face telephone/web-based system review sessions with new users. -
Service Delivery ManagerOptiv Inc Dec 2015 - Jan 2020Managed client onboarding from inception to completion, identifying anddocumenting requirements, and supporting clients on various information securityinitiatives.Built trusting relationships with customers through the delivery of successfuloutcomes in alignment with Optiv's commercial commitments.Accountable for driving timelines by creating and maintaining schedules;including key deliverables, milestones, and dependencies.Used excellent communication and interpersonal skills to lead multiple internaland external project team members across the organization.Conducted and coordinated internal and external project meetings and providedproject status reports to project stakeholders -
Customer Service RepresentativeQuest Diagnostics Jul 2001 - Dec 2015Used proper telephone etiquette and all available resources to respond to incomingcustomer inquiries, requests and complaints competently and courteously.Completed all required documentation associated with the handling of calls andmaintained complete and accurate records.Escalated issues as appropriate to keep supervisor informed of client concerns,problems, or deviations from established procedures.Performed other duties as assigned to meet the business needs or customerrequirements
Glenn Wiggins Education Details
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Healtchare Administration
Frequently Asked Questions about Glenn Wiggins
What company does Glenn Wiggins work for?
Glenn Wiggins works for Storable
What is Glenn Wiggins's role at the current company?
Glenn Wiggins's current role is Implementation Specialist at Storable.
What is Glenn Wiggins's email address?
Glenn Wiggins's email address is gl****@****les.com
What schools did Glenn Wiggins attend?
Glenn Wiggins attended University Of Phoenix.
Who are Glenn Wiggins's colleagues?
Glenn Wiggins's colleagues are Juan Gomez, Pradeep Krishna, Dharini Shah, Shauna Hannon, Troy Joachim, Kyle Romero, Jaydeep Parghi.
Not the Glenn Wiggins you were looking for?
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Glenn Wiggins
Project Manager | Cross Functional Communication | Social Media Management#Opentowork #ProjectmanagerBirmingham, Al4yahoo.com, propercloth.com, truesearch.com, renttherunway.com3 +125136XXXXX
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1mc.edu -
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