Glenn Miller Email & Phone Number

Baltimore, Maryland Area

In August 2017, DMD Data Systems rebranded and relaunched as Volta Technologies (our LinkedIn company handle is Choose Volta). I am in the same position with the same responsibilities, working with the same great people, just under a new company name! We felt like it was time to introduce a new identity that would capture the exciting spirit of our industry and our people. Though our name has changed, our core values of Stewardship, Fairness, and Urgency remain. Volta is committed to providing the strategic technologies and trusted support that have earned us your business in the past.

Love working with this great company and wonderful, dedicated people. Have been able to expand my skills immensely. Recently obtained certifications in the following areas: - ITIL Foundation - 03/28/16 - VMware Foundations - 09/32/16 - VMware VCP6 - Data Center Virtualization - 12/22/16 - IBM POWER8 Scale-Out Technical Sales Skills V1 - 03/03/17 - IBM Midrange Storage Technical Support V5 - 04/28/17 - IBM Enterprise Storage Technical Support V5 - 05/12/17 - IBM POWER8 Enterprise Technical Sales Skills V2 - 06/02/17

Baltimore, Maryland Area

I have more than fourteen years experience as a technical consultant to clients, IBM sales teams and IBM Business Partners. I worked to understand the client's business requirements, technical requirements and/or competitive landscape. I provided technical sales support which included collaborating with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions, delivered Proof of Concepts, developed and delivered technical education, supported critical situations, designed solutions, and answered technical questions. I am adept at face to face interaction with customers, which includes answering Requests For Proposals (RFPs) and the presentation of solutions to customers. When engaged for a specific opportunity or project, I assured the technical accuracy of the proposed solution and have an outstanding record of customer satisfaction. Over the years, I have also written four white papers that were published by IBM and produced other intellectual capital as follows:Installation and Support Recommendations for Successful High AvailabilityEnvironments Using IBM HACMP V5.1 FOR AIX 5L – July 2004Understanding the Performance Implications of Cross-Site Mirroring with AIX’sLogical Volume Manager - June 2008Using Virtual Switches in PowerVM to Drive Maximum Value of 10 Gb Ethernet -September 2010IBM Power Systems Reference Architecture for Zato Interoperability Platform -January 2015I/O Planning Diagram Visio Templates for Power4 through Power8 systemsdistributed and used by hundreds of technicians to plan and document theirsystem configurations.Network Speed Conversion Tool (Excel Spreadsheet) converts metrics andcalculates transfer times.PureFlex I/O Options (Excel Spreadsheet) to easily see supported adapters andcables for each fibre channel and network switch.I have achieved certification and recertificiation as an IBM Certified Expert IT Specialist since January 2006.

Baltimore, Maryland Area

Starting as a technician, I was promoted to manager of a staff of technicians and project managers. Our mission was to install computer systems, peripherals, operating systems, and application software and configure as necessary to meet and exceed customer expectations. I developed documentation for the customer relative to their particular installation and configuration of computer systems. I provided technical consulting on systems integration and networking issues. I designed and implemented local area and wide area networks. I designed and implemented constantly available mission critical applications using High Availability Software and provided technical analysis for problem determination and solution development.