Glenn Macica Email & Phone Number

Fort Collins, Colorado

Fort Collins, Colorado

• A marketing executive directs the marketing of a company's products or services. Marketing Executives work hand-in-hand with business owners, developers, designers, and production managers to ensure a product or.
• A Marketing Executive has to be extremely knowledgeable, creative, confident, positive and thick-skinned. There is a high demand by our clients for Marketing Executives to perform immediately, making the position.
• My role is one of the most important positions to a company/client, because without the generation of leads and sales no other positions are needed and a business will fail.
• Once a client moves out of the "GOLIVE" stage in the Marketing 360 platform, their main point of contact is with the Marketing Executive. The marketing executive then works with their team of designers, content.

Greeley, CO

• Utilize communication and decision making skills to efficiently resolve extremely complex files as they are escalated (40+ day) by listening to concerns, expressing empathy, determining best business process, clearly.
• Effectively coach Agents on current company processes, compliance restrictions and specific guidelines for 12 states; provide best practices to quote customers, manage risk & grow profitable book of business.
• Analyze and monitor policy data discrepancies, interpret cause(s), apply complex corrections and provide feedback to implement state specific and system updates.
• Selected as Senior Underwriter, was responsible for analyzing business data, identifying key performance indicators & concerns, and making recommendations to upper management and agency leadership.

Chandler, Arizona

• Started and ran unique transportation business for special events; built large repeat/referral clientele base by emphasizing exceptional customer service in a niche market.
• Coached employees on best sales techniques to book events including incoming calls, leads and cold calls.
• Creative marketing generated new, unique opportunities to increase sales on off-peak days by 75%.
• Increased monthly gross sales by 400% and within 1 year of start-up, expanded business to include 2 additional buses and 15 employees total; sold business for profit of $75,000.

Phoenix, Arizona Area

• Successfully started innovative “PC Gaming house” business. Provided high-speed T1 internet/LAN network, advanced gaming computers and software for customers to play (pay by hour).
• Designed/setup LAN network and security admin to manage and maintain all computers.
• Trained and developed 12+ employees to manage and maintain computers, networks, applications, system security, increase retail sales and provide exceptional customer support.
• Capitalized on selling/renting paintball equipment to customers who enjoyed playing computer war games and increased gross sales by 600% ($30,000/month).
• Built large base of repeat customers (400+), expanded in-store retail inventory by 500% and sold business for profit of $175,000 after 2 years in business.

Tempe, Arizona

• Increased team sales by 42% in 6 months through focused development of product knowledge and building better rapport to set more appointments, after selected as telemarketing sales manager.
• Built relationships/networked with financial institutions to evaluate/match consumer risk and secure conventional types of vehicle financing (2nd highest number of loans secured).
• Consistently met and exceeded individual and team goals (top 5%), provided exceptional customer service and built large client base of repeat and referral customers (700+).
• Coached team of 10+ salespersons in retail sales techniques, marketing and building customer relations in the automotive sales industry.

Master Of Science In Business Administration (M.S.B.A.), Computer And Information Systems, 3.45

Coursework: Database Management & System Administration | Database Architecture | SQL/No-SQL | Data Mining & SAS | Advanced Project.

Bachelor’S Degree, Business- Marketing, 3.17

Activities and Societies: Tau Kappa Epsilon

Regents With Honors