Glenn Marquez Email & Phone Number

Canada

Calgary, Canada Area

Samurai Solutions Inc. is a company that focuses on providing the best IT solutions and highest quality of service with the lowest possible cost.Primary responsible in providing clients the following services:- Desktop Management1. Operating System Installation2. Software Installation and Management3. Antivirus & Anti-Spam Monitoring4. Software Application packaging- Server Management1. Operating System Installation2. Active Directory Design, Configuration, Implementation & Administration3. Microsoft Exchange Design, Configuration, Implementation & Administration4. Microsoft Lync Design, Configuration, Implementation & Administration5. Print & File Server Design, Configuration, Implementation & Administration6. Public & Private Cloud Design, Configuration, Implementation & Administration7. Remote Desktop Services Design, Configuration, Implementation & Administration8. Microsoft SCCM Design, Configuration, Implementation & AdministrationAccomplishments:- Windows 2016 Server Remote Desktop Services Implementation- Windows 2016 Server Active Directory Migration- Public & Private Cloud design and implementation- Cross Forest AD and Exchange Migration- Office 365 Implementation- Site-to-Site Network Integration- Microsoft Exchange 2010/2013 Database Availability Group (DAG) Implementation- Datacenter Move- Managed Services: Infrastructure Support- Managed Services: Exchange Support

Calgary, Alberta, Canada

MAC Engineering Inc. and MAC Automation Inc. are engineering solutions providers specializing in hi-technology and capital-intensive industries such as oil and gas, manufacturing, petrochemical, waste water, and food processing.My main responsibilities include:1. Designs and implements server infrastructure of SCADA and its security2. Programs and configures SCADA application3. Performs SCADA system upgrades4. Performs and commissions Factory Acceptance Test (FAT) and Site Acceptance Test (SAT)5. Provides support for On-site project and automation systems6. Prepares functional design requirements, design specifications, control narratives and software test plans.7. Provides support in solving technical issues8. Designs and implements backup process and disaster recovery procedures for SCADA infrastructure

Acrodex is a premier provider of strategic IT services designed specifically for large-enterprise and mid-tier organizations. Our solution-based services are founded on mature internal competencies in technology provisioning, enterprise software licensing, managed operations, IT infrastructure, network solutions, web application development, and project management. Acrodex differentiates itself in the marketplace through service excellence, flexibility, business value, and passion for our customer’s success.I worked with Acrodex as a consultant for a year and became regular employee afterwards. My tasks and responsibilities were:1. Designed and implemented:- Active Directory infrastructure for Acrodex’ clients- Active Directory domain for Cygnet SCADA- Active Directory/Exchange Infrastructure Disaster Recovery setup for Acrodex’ clients- Microsoft Exchange 2010/Exchange 2013 infrastructure for Acrodex’ clients- Microsoft Lync 2010 Server- Novell’s iPrint Services to Windows Print services- Microsoft Hyper V with failover clustering- Automated Business Processes using Microsoft BizTalk Server2. Performed upgrade on:- Active Directory for clients that have existing Active Directory- Exchange and migration from previous version to Exchange 2010 or Exchange 20133. Created and developed Request for Proposals (RFP) and Statement of Work (SoW) for the clients4. Deployed Server and Desktop operating system and packages application.5. Provided Level II/III windows infrastructure support for Acrodex’ clients and users6. Administered Acrodex’ internal infrastructure

Natixis Tokyo Branch

Natixis (www.natixis.com) is the corporate, investment management and financial services arm of Groupe BPCE, the second-largest banking player in France.My main responsibilities:1. Deployed Server and Desktop operating system and packages application.2. Developed scripts that will help in accomplishing repetitive day to day tasks.3. Supported and maintained Front End and Back End Windows Infrastructure4. Supported end-users on their day to day tasks issues.5. Helped end-users on their office suite applications such as Excel, Word, PowerPoint and MS Access6. Performed software testing and quality assurance.7. Performed performance tuning, improvement, balancing, usability, and automation.8. Supported, maintained and documented software functionality.9. Integrated software with existing systems.10. Evaluated and identified new technologies for implementation.11. Involved in Project Planning and Project Management.12. Maintained standards compliance.13. Implemented localization or globalization of software.

Calyon Corporate And Investment Bank – Securities Tokyo Japan

Crédit Agricole CIB is the Corporate and Investment Banking arm of the Crédit Agricole group, the world's fifth-largest bank in total assets and Europe's fourth-largest bank by Tier one equity (The Banker, July 2013).My main responsibilities:1. Built and maintained servers and workstations for users2. Responded to technical questions from end users on software, IT devices, and operation methods, while also providing call logs and case tracking3. Updated IT Asset Tracking database4. Provided support for Market Data applications such as Reuters, Bloomberg and in-house applications that are being used in Fixed Income, Equity and Derivatives Trading. 5. Setup and maintained BCP (Business Continuity Plan) Windows servers, desktops and applications6. Assisted in Active Directory migration7. Created automatic application installation through scripting (KIXS, Visual Basic, C++)8. Setup Japanese Bank applications such as BOJ, I-Star and others

Eire Systems K.K. Tokyo Japan

EIRE Systems is a leading independent provider of professional IT services to the financial, insurance and multinational sectors in Japan and throughout the Asia Pacific region. EIRE Systems has expertise across a wide spectrum of Information Technologies, with a track record for successfully completing hundreds of assignments since its establishment in 1996.When I was in EIRE Systems, I was assigned as IT Support Engineer for Calyon Corporate and Investment Bank and my responsibilities are:1. Built and maintained servers and workstations for users2. Responded to technical questions from end users on software, IT devices, and operation methods, while also providing call logs and case tracking3. Updated IT Asset Tracking database4. Provided support for Market Data applications such as Reuters, Bloomberg and in-house applications that are being used in Fixed Income, Equity and Derivatives Trading. 5. Setup and maintained BCP (Business Continuity Plan) Windows servers, desktops and applications6. Assisted in Active Directory migration7. Created automatic application installation through scripting (KIXS, Visual Basic, C++)8. Setup Japanese Bank applications such as BOJ, I-Star and others

Gateway Computers Co. Ltd Tokyo Japan

Gateway Computer Co., Ltd. has been a vendor of all foreign and domestic brands of hardware and software for over 30 years. Gateway provide a wide range of services, including facility-related support (new office startup assistance, equipment relocation, inventory management, etc.), network construction (integrating servers, clients, printers, and other IT devices and setting up networks for IP phones, conferencing systems, etc.), integration, monitoring, and operation of security management and video-feed systems (office entry/exit management systems, security cameras, etc.), and much more, all backed by our experience and strong track record.When I was in Gateway Computers Co Ltd, I was assigned as IT Support Engineer for Calyon Corporate and Investment Bank and my responsibilities are:1. Built and maintained servers and workstations for users2. Responded to technical questions from end users on software, IT devices, and operation methods, while also providing call logs and case tracking3. Updated IT Asset Tracking database4. Provided support for Market Data applications such as Reuters, Bloomberg and in-house applications that are being used in Fixed Income, Equity and Derivatives Trading. 5. Setup and maintained BCP (Business Continuity Plan) Windows servers, desktops and applications6. Assisted in Active Directory migration7. Created automatic application installation through scripting (KIXS, Visual Basic, C++)8. Setup Japanese Bank applications such as BOJ, I-Star and others

Internet Security Systems Philippines - Makati City Philippines

Main Responsibilities:1. Provided support for ISS partners and customers in Asia Pacific through phone/email when they incur product-related problems with ISS Intrusion Protection and Vulnerability Assessment agents.2. Acquired and maintained knowledge of relevant product offerings, current support policies and methods of support delivery3. Ensured that customer support database is updated as required and all incidents recorded in the customer support database are classified correctly and closed promptly for ISS partners and customers throughout Asia Pacific.4. Specialized in Internet Security Systems security products as well as other security products such firewalls, host / network scanners and other intrusion detection systems.5. Developed and maintained a database application using Microsoft Visual Basic and SQL Server for keeping track of customers.6. Assisted customers in installing and configuring 3rd party software allowed by ISS.7. Managed and administered ISS Philippines computer network.8. Applied necessary Service Packs and Security Patches to ISS Philippines servers.

Certificate In It Proficiencies, Computer Graphics And Web Design

Bachelor Of Science, Major In Electronics And Communication Engineering