Glenn Owens Email & Phone Number

Birmingham, Alabama, United States

Hoover, Alabama

Birmingham, Alabama Area

I maintain all infrastructure and implement all strategic planning for all projects. I create all IT infrastructure budgeting and am the lead on project management and vendor negotiation and resource strategy that are at the core of our organization. I manage the design and all implementation and support of hardware and software and design and deploy mitigation systems that respond to complex vulnerabilities. As part of research, I coordinate with lead technology companies to develop strategies that utilize existing infrastructure to provide enhanced defense to system attacks, create protocols and documentation for our systems, and design maintenance processes and guidelines providing peace of mind all with a hands on approach.

Birmingham, Alabama Area

• Maintain and lead all projects for the six-member server team• Update all policies concerning the server team• Create new policies for (but not limited to) the followingo System Backup and Retentiono Electronic Mall acceptable use and standardo Escalation processo Maintenance and patch managemento Server naming conventiono Windows updating exceptions• Maintain a prioritized project list for the entire team• Give final approval for all projects for the entire team• Ensure all daily tasks are complete for the team which include (but are not limited to)o Daily backups are complete and tapes are sent off siteo All level 1 systems are checked and running before the beginning of the business dayo VM environment is running as verified with the Virtual specialist o Liaison provided between team and upper managemento Ensure all tickets that come into our team are assigned and completed according to expected completion date through the Microsoft System Center Service Manager• Create and maintain a long term project listing of all projects• Assist in any project where necessaryo Acquisitions – newly acquired businesseso Migrations – AS400 to Windows, Exchange on premises to cloud Office 365

Upgraded a 25 server enterprise data center of outdated hardware and software, inserted a full redundancy backup strategy, while adding 10 additional servers resulting in 35 virtual servers on a 6 virtual host platform. All software updates are continually installed and updated when provided by software vendors. This allows format management, revision control (version control), indexing, search, and retrieval information to be shared across all levels of management eliminating information fragmentation. Serve as a key member administering decisions concerning hardware and software requirements to enabling the company to offer high quality of service and continue its leading edge in the industry. I often work closely with our in house lawyer to secure the discoverable data for all investigations connected to our company.

My job was to maintain a campus wide network that included multiple dorms, administrative buildings and computer labs for over 3 years of service then bringing the network from only having cat5 cabled networking to fiber connectivity between buildings and adding a wireless network that covered the entire campus. Also implementing a new Data Center and keeping all disaster recovery up to date in an offsite location.

I began my education for Computer systems. I recieved my MCP, and A+ Working with local businesses helping them with all of their computer and networking needs.http://www.encompasscomputers.com/