Glen Teoh Email & Phone Number

Singapore

Singapore

Responsible for the global strategic roadmap of OAG's suite of Flight Information delivery platforms - API, Alerts and Direct, led by customer feedback and interviews on OAG's data products of flight schedules, status, master (reference), MCT, connections, bookings, fleet and emissions data.

Singapore

Leading a global team of onboarding specialists as part of Customer Experience (CX) to ensure successful implementation of customers across OAG schedules and status products.

Singapore

Lead all aspects of customer implementation activities with respect to OAG data products and solutions, including but not limited to REST & SOAP/XML APIs, flat data files, IATA SSIMs and web GUI products.Work closely with development teams in an agile environment to achieve implementation project goals.Prioritization, analysis and support of customer issues before, during and after onboarding, assisting with technical and knowledge queries relating to aviation schedules and status data.Advise customers and internal staff on making use of OAG data and ETL of large data sets.Liaison with product management on product issues, identifying gaps and improvements to increase functionality of products for end-users.

Singapore

Monitor online sales performance of Lufthansa, Swiss and Austrian airlines in APAC across desktop, mobile, apps, online travel agents, metasearchers and other sales channels with reference to airport/city O&D, operating carriers and other key performance factors.Create key findings, insights and regional sales strategy based on competitor activity, market share, sales data, web KPIs and relevant macroeconomic factors.Identify sales trends and create revenue models and forecasts of the online sales channel for the region.Perform analysis of key performance indicators such as visits, conversions and funnel analysis with Google Analytics and WebTrends and visualize the data by building dashboards e.g. Tableau

Singapore

Manage web content and sales strategy on Lufthansa, Swiss and Austrian.com for 14 APAC markets to drive digital airline sales.Make use of web tracking & online analytics for KPI measurements and eCommerce strategy.Drive online ticket sales using a combination of on-site promotions, newsletters, SEO and other digital media.Coordinate sales-oriented projects such as upsell campaigns, multivariate campaigns, promotion codes and other conversion-related activities.Create & manage live dashboards to monitor overall digital sales KPI.

Singapore

Create & manage web content on LH.com, SWISS.com and Austrian.com in APAC with focus on ecommerceIntegrate web tracking & online analytics parameters for campaignsManage SEO performance of websitesManage web tools and projects to improve conversion ratios on Lufthansa group websitesCreation and management of live dashboards to showcase latest ecommerce sales data

Singapore

Conceptualization & Execution of Marketing CampaignsDeveloping media contra-deals and barter tradesDevelopment & Management of CNBC web pagesCopywriting for print and digital advertising

9 Kaki Bukit Road 2, Singapore

Marketing Strategy Development:• Compiled and analysed sales records.• Compiled and conceptualised possible avenues for marketing activities.Design:• Developed photography and layout concepts for publicity materials (Posters, Banners, Publications, Certificates).• Conceptualised, designed and implemented a new 54-page catalog.Event Planning:• Assisted in planning for Maestro Concert in terms of manpower, logistics, event area etc.• Sourced for suppliers, partners and sponsors.

Business, Marketing

Activities and Societies: NTU Sports Club (Publication Officer & Chairperson), Inter-hall Dance Team Main Committee - Sports Management Club

Specialist Diploma, Business & Big Data Analytics