In my current role as Senior Manager of Professional Services, I lead a highly skilled technical team in post-sales consulting. My journey with Contentful began as a Solutions Architect, where I honed my ability to translate complex technical scenarios into actionable insights. This experience helps me to empower my team to deliver a best-in-class experience for our customers through establishing best practices and processes. I'm experienced in recruiting, coaching and onboarding new team members as well as working to scale the business through high growth. In addition, I'm accountable for services financial goals and metrics, including bookings, revenue, and utilisation.
Listed skills include Supply Chain, Business Process Improvement, Process Improvement, Integration, and 16 others.