Dr. Claire C. Muselman Email and Phone Number
Workers' Compensation Leadership Expert | Strategic Consultant | Keynote Speaker | Advocate for Empathetic Leadership & Employee Well-being | Professor of Leadership at
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Drake University
Dr. Claire C. Muselman's Location
Des Moines Metropolitan Area, United States, United States
Dr. Claire C. Muselman's Contact Details
Dr. Claire C. Muselman work email
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Dr. Claire C. Muselman personal email
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About Dr. Claire C. Muselman
I am passionate about transforming the Workers' Compensation industry by focusing on leadership, empathy, and human connection. With nearly two decades of experience in the insurance world, I built my career on creating innovative solutions that challenge the status quo. I am the founder of DCM, a consulting firm dedicated to helping organizations humanize their approach to Workers' Compensation while maintaining strategic, business-driven outcomes.Over the years, I have had the opportunity to pioneer the Workers' Recovery Unit and establish the Workers' Compensation Center of Excellence, both milestones that have shaped how we approach claims today. My insights into the industry have been shared on platforms like the ADJUSTED podcast, and through various industry publications, where I continuously advocate for innovation and forward-thinking solutions.In addition to my work in the field, I am deeply committed to leadership and education. As the Co-Director of the Master of Science in Leadership Program and Professor of Practice at Drake University, I mentor the next generation of leaders, focusing on emotional intelligence and strategic thinking. I’m also proud to serve on multiple advisory boards including CLM's Workers' Compensation Advisory Board, WorkCompBlitz, and WorkCompCentral, helping shape the future of our industry.I believe that to create lasting change, we must inspire those around us to lead with empathy and purpose. My mission is to revolutionize the industry one professional at a time, empowering individuals to foster employee well-being, build stronger organizations, and ultimately, create a ripple effect of positive change.Let’s connect and explore how we can work together to elevate Workers' Compensation, leadership, and beyond!
Dr. Claire C. Muselman's Current Company Details
Drake University
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Workers' Compensation Leadership Expert | Strategic Consultant | Keynote Speaker | Advocate for Empathetic Leadership & Employee Well-being | Professor of Leadership
Dr. Claire C. Muselman Work Experience Details
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Professor Of PracticeDrake University Aug 2023 - PresentDes Moines, Ia, UsZimpleman College of BusinessAdvisor:Drake Human Resources Association (DHRA), a SHRM AffiliateWomen in Gender StudiesAwards:2023 Social Impact Award -
Program DirectorDrake University Jul 2023 - PresentDes Moines, Ia, UsCo-Program Director of the Master of Science in Leadership & DevelopmentCollege of Education***NEW for FALL 2024***Master of Science in LeadershipLeadership, reimagined.
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Adjunct ProfessorDrake University Jun 2019 - Aug 2023Des Moines, Ia, UsUndergraduate Courses:College of Education - Leadership - Foundations of Leadership - LEAD 001Zimpleman College of Business - Business & Professional Communications - BUS 073Zimpleman College of Business - Business Strategy & Policy - BUS 195Zimpleman College of Business - Management - Organizational Behavior - MGMT 110Zimpleman College of Business - Management - Human Resource Management - MGMT 182Zimpleman College of Business - Management - Leadership & Personal Development - MGMT 184Zimpleman College of Business - Management - Compensation & Benefits - MGMT 186Graduate Courses:Zimpleman College of Business - Leadership & Human Capital Development - MBA 254Zimpleman College of Business - Leadership & Human Capital Development - MPA 254Zimpleman College of Business - Management - Compensation & Benefits - MGMT 288Advisor:Drake Student Human Resources Association (DSHRA)Awards:Excellence in Teaching Award for Adjunct or Part-Time Instructors: 2020-2021
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Insurtech MentorGlobal Insurance Accelerator Dec 2023 - PresentDes Moines, Iowa, UsProviding insurance advisory and expertise to insurtech organizations. -
Chief Operating OfficerWorkerscompensation.Com Sep 2023 - PresentSarasota, Fl, UsAs the driving force behind the scenes, I enjoy orchestrating seamless operations and robust strategies to elevate our business to unparalleled heights. With a focus on operational efficiency and strategic oversight, I take pride in turning visions into actionable plans. My goal is to ensure that every cog in the machine is aligned for success, so that our team can focus on what they do best! -
ColumnistWorkerscompensation.Com Jul 2023 - PresentSarasota, Fl, UsColumnist - Workers' Compensation Claims LeadershipAs a highly skilled and influential Columnist specializing in workers' compensation claims leadership, I drive industry discourse and foster innovation through thought-provoking content. With a deep understanding of the workers' compensation landscape, I offer valuable insights into industry trends, regulatory changes, and emerging technologies.Key Highlights:Thought Leadership: I am a recognized thought leader, providing authoritative insights and impactful commentary on workers' compensation claims leadership.Engaging Content: Through strategic content planning and exceptional writing skills, I consistently deliver high-quality articles that captivate and inform a global readership.Industry Network: I actively build and nurture relationships with industry experts, leaders, and influencers, facilitating collaboration and staying abreast of industry developments.Community Engagement: I foster a thriving community by encouraging reader interaction and facilitating discussions around claims leadership in workers' compensation.Analytical Approach: I navigate complex industry challenges with an analytical mindset, delivering practical solutions and driving positive change.
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Writing Contributor - Workers Compensation Expert Analysis & PovsWorkerscompensation.Com Mar 2023 - PresentSarasota, Fl, UsI am currently a Writing Contributor with expertise in Workers Compensation, providing comprehensive analysis and unique perspectives on the subject matter. Over the years, I've honed my skills in understanding complex regulations, policies, and the effects they have on both employers and employees. I believe in the power of clear, accurate, and insightful writing to make difficult topics more accessible and understandable.Drawing on my robust background in the Workers Compensation field, I dedicate my work to providing insightful commentary, in-depth analysis, and thoughtful perspectives on current trends and issues. This involves staying abreast of changing laws, regulations, and industry standards and translating these into meaningful content that impacts decision-makers and influences policy changes.My passion for contributing high-quality writing is evident in each article I author. I strive to maintain a balance between providing accurate, data-driven analysis and clear, comprehensible writing. This results in pieces that are not only informative but also engaging for a broad spectrum of readers, from industry experts to the general public.Continually excited by the dynamic nature of the Workers Compensation sector, I am always looking to connect with other professionals in the field, learn about their experiences, and discuss the future trajectory of the industry.
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News EditorWorkerscompensation.Com Dec 2022 - PresentSarasota, Fl, UsAs a News Editor specializing in the Workers Compensation industry, I've established a reputation for delivering timely, factual, and comprehensive news articles. My keen eye for detail, coupled with a deep understanding of workers' compensation laws, regulations, and trends, enable me to provide readers with accurate and impactful news stories.In this dynamic and constantly evolving field, I pride myself on staying abreast of all changes, understanding the implications, and quickly turning around clear, concise articles that keep our audience informed and engaged. My articles shed light on both the broad strokes and the finer details, giving readers the complete picture of what's happening in the Workers Compensation landscape.Each day, I leverage my strong research skills and journalistic instincts to sift through information, identify what's most significant, and transform it into news stories that matter. I am committed to maintaining the highest journalistic standards, ensuring that my writing is not only informative and reliable but also engaging and easily digestible.Being at the forefront of Workers Compensation news, I'm eager to connect with industry professionals, policy-makers, and anyone with an interest in the sector. I believe that robust dialogue and shared knowledge are crucial to understanding and addressing the challenges in our industry.
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Writing Contributor - The Experts ViewWorkerscompensation.Com Jul 2019 - Feb 2023Sarasota, Fl, UsFor four years, I served as a Writing Contributor for "The Experts View," where I penned opinion-based articles revolving around the complex domain of Workers Compensation. This role allowed me to leverage my deep industry knowledge and analytical skills to produce thought-provoking pieces that sparked dialogue and contributed to shaping the narrative in this field.At "The Experts View," I took pride in providing well-researched, insightful commentary that dissected and illuminated trends, legislation changes, and hot-button issues in Workers Compensation. My work aimed to not only inform but also to challenge conventional thinking and inspire readers to view topics from different angles.During my tenure, I combined my expertise in Workers Compensation with strong storytelling skills to craft compelling narratives that resonated with a wide spectrum of readers. My articles went beyond simply stating facts; they delved into the 'why' and 'how,' exploring the implications of policies and practices on both businesses and employees.
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Influential Thought LeaderDcm - Dr. Claire Muselman Sep 2022 - PresentWest Des Moines, Iowa, UsWelcome to DCM, where we ignite passion, illuminate leadership, and inspire brilliance from within. Our mission is to empower individuals and organizations to ascend to new heights through tailored leadership training, innovative communication strategies, and deeply immersive personal development programs. With a focus on unearthing your inner brilliance, we foster an environment for continuous growth and positive impact. At DCM, we believe in the transformative power of passion, the sparkle of confidence, and the ripple effect of empowering others. Join us on this journey to make good things happen and let your authentic self shine!As the visionary behind DCM, my passion lies in sparking inner brilliance, fostering authentic leadership, and inspiring transformative personal growth. I've built DCM on the belief that each of us has an innate sparkle waiting to illuminate our path to success. Our mission at DCM is to help individuals and organizations ascend to new heights through innovative leadership training, strategic communication tools, and immersive personal development programs. I'm dedicated to creating environments that foster continuous growth, meaningful impact, and the unleashing of our most authentic selves. I invite you to join me on this journey as we make good things happen, together. Let's illuminate our passion and let our authentic selves shine! -
ContributorInternational Risk Management Institute, Inc. (Irmi) Aug 2021 - PresentDallas, Tx, UsNavigating OSHA Audits: A Comprehensive Guide to Facing Inspections with Assurance - Nov '23Elevating Standards for Workers' Recovery: Lessons for Employer Members of Captive Programs - Oct '23Unveiling Opportunities: How an Effective Loss Trend Analysis Empowers Risk Management - Sept '23Ethics in Risk Management: Understanding the Importance of Professional Standards - Aug '23Enhancing Connections and Facilitating Workers' Recovery: A Comprehensive Approach for Employers - July '23Preventing Fraud in Workers Compensation: Building on Awareness To Reduce the Risk - March '23Understanding Workers' Compensation Fraud - Feb '23Bundled versus Unbundled: What You Need to Know - Sept '22Bundled versus Unbundled: Focus on What Matters - July '22Humanity in Workers Compensation Captives: It's Time To Demand More for Our Employees - May '22Shining Lights: The Road to Resilience - March '22Mindfulness in Captive Insurance: How to and WHY? - Feb '22Mindfulness in a Captive Market - Jan '22Fear of the Unknown: Helping Clients Understand Worry in Workers’ Compensation - Nov '21Does Injured Worker Advocacy Matter in the Captive Space? - Sept '21Why Focus on Workers' Recovery in a Captive? - Aug '21 -
ContributorBloom Feb 2022 - PresentSummer 2022, Volume 2 - Meet the Man Challenging the Status Quo of WC... (p. 54-56)Summer 2022, Volume 2 - Vulnerability in Workers' Compensation (p. 17-19)Spring 2022, Volume 1 - Humanity in Workers' Compensation (p. 24-28)Spring 2022, Volume 1 - Every Injured Worker Needs a Champion (p. 14-18) -
ColumnistBloom Apr 2021 - PresentEnhancing Each Day - 03/02/2023The Confidence Code: Becoming Your Hype Squad - 02/23/2023Welcome to The Orange Lab: A love letter to the workers' compensation industry - 01/20/2023Life Lessons for 2022 - 11/23/2022Claim Your Power: Own Your Mind - 09/12/2022Why is Empathy Hard in Workers Compensation? - 08/26/2022Self-Sabotage: What it is looks like and how to stop - 08/19/2022Have the Courage to be Different - 07/22/2022Time to be Brave - 07/21/2022Why Empathy is Hard in Workers' Compensation - 07/20/2022I Was... - 06/01/2022Names versus Numbers - 05/26/2022Daily Gratitude: Rethinking the How - 05/25/2022Self-Aware: An Eye-Opening Experience - 05/17/2022Being a Better Leader - 02/25/2022Build Positive Relationships - 02/04/2022A Love Letter to the Workers' Compensation Industry - 01/19/2022Kindness... A Tribute to Betty White - 01/18/2022Why Fit in When You Were Born to Stand Out? - 01/04/2022It is okay to not be okay. - 12/07/2021That's cute, Sweetheart. - 11/19/2021Thank you, Me. Thank you. - 11/10/2021Care, Compassion, Concern....Even in the Halloween Movies? - 10/27/2021Why I Quit Emailing on the Weekends (& Late at Night) - 10/04/2021The Four C’s of Workers’ Compensation: Clarity, Commitment, Creation & Community - 08/09/2021Why Workers' Recovery - 07/01/2021Effective Social Media Use - 06/17/2021Executive Presence - 05/28/2021New Year, New...Wait. Mid-Year Resolutions? Rethinking Mentorship in 2021 - 05/24/202136 Lessons in 36 Years - 05/13/2021Get to Know Dr. Claire C. Muselman - 03/18/2021
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Features WriterWorkcompcollege.Com Dec 2022 - PresentLakewood Ranch, Fl, UsStrategic Alignment in Workers' Compensation - 05/26/202310 Traits of Fabulous Adjusters; The Work Comp Edition - 05/22/2023Every Injured Worker Needs a Champion - 04/11/2023Hey Injured Workers: It is okay to not be okay. - 02/28/2023Why is Empathy Hard in Workers’ Compensation? - 02/22/2023Why Empathy is Hard in Workers' Compensation - 02/20/2023Vulnerability in Workers' Compensation - 02/18/2023Time to be Brave - 02/16/2023Have the Courage to be Different - 02/14/2023Acknowledgement in WC: It matters. - 02/09/2023Does Injured Worker Advocacy Really Matter? - 02/06/2023How to get a Horse to Drink the Water – A Foster Child Takes on the Industry - 02/03/2023Mindfulness in WC: Where to begin & WHY? - 01/31/2023Mindfulness: What is all the hype & how does it fit into the WC space? - 01/26/2023Stop Being Boring... - 01/24/2023The Four C's: Clarity, Commitment, Creation & Community - 01/04/2023How to Win in WC? Build a Recovery TEAM - 01/02/2023The Road to Resilience: Helping injured workers take charge of their healing process - 12/29/2022Elevating the Standards of Workers' Recovery: Employer Style - 12/27/2022Why Psychosocial Issues Matter - 12/22/2022Why Workers' Recovery - 12/17/2022 -
FacultyWorkcompcollege.Com Nov 2022 - PresentLakewood Ranch, Fl, UsSchool of StakeholdersSchool of Risk ManagementClass(es) Taught:Risk Transfer ProcessThe Claims Administrator – A Key Stakeholder in Workers’ Compensation
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Educational Course DeveloperWorkcompcentral Aug 2022 - PresentCamarillo, UsWorkers' Compensation certification course of 25 hours showcasing how adjusters can single-handedly change the trajectory of someone's life each and every time they show up to work in the greatest industry possible! -
Dean For School Of Workers' CompensationClm Alliance (Claims And Litigation Management Alliance) Jan 2022 - PresentMalvern, Pa, Us -
Teaching Faculty - School Of Workers CompensationClm Alliance (Claims And Litigation Management Alliance) Feb 2020 - PresentMalvern, Pa, Us- History & Principles of Workers Compensation- Determining Compensability- Physical Rehabilitation & Clinical Management- Case Study Reviews
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Founding Member & Mentee Support Team (Mst) Committee LeadThe Transitions Oct 2020 - PresentThe Transitions is a movement to help the workers’ compensation industry, collectively and individually, think strategically about how to handle the influx and outflux of talent over the coming decade. -
FounderKuddly Kiddos Oct 2009 - PresentKuddly Kiddos was founded to keep children warm during the winter months. Through donations, fundraising and active community involvement, we are able to provide warm clothing including hats, mittens and blankets to children in need.
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MemberChief Feb 2022 - Apr 2023New York, Ny, UsChief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for the most powerful women executives to strengthen their leadership, magnify their influence, and pave the way to bring others with them. -
Board LiaisonEmory Industrial Services Feb 2022 - Sep 2022
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Chief Risk OfficerEmory Industrial Services Jan 2022 - Sep 2022Responsibility and oversight for: Ethical Integrity, Risk Management, Insurance/Captive Programming, Compliance, Human Resources, Employee Training & Development, Safety, Fleet, Contracts, and Vendor Applications.***Emory is an eco-friendly industrial services company that specializes in cleaning and maintainingheavy industrial equipment, machinery, and production facilities with an environmentally-friendlycleaning application called dry ice blasting. In addition to our dry ice blasting services, we providepreventative maintenance services, mechanical services, disinfection services, and we market anddistribute high-density dry ice. We serve customers in a number of industries, including oil & gas, food& beverage, power generation, manufacturing, agriculture, construction, and many more. Emoryservice crews operate throughout the lower 48 states, and we have office locations in Des Moines, IA; Midland/Odessa, TX; Abilene, TX; and Houston, TX.
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Chief Operating OfficerBeauty & Beast In Business Jan 2022 - Jul 2022
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Chief Workers’ Empowerment OfficerNorth American Risk Services Dec 2021 - Feb 2022Altamonte Springs, Fl, Us -
Vice President Of Workers CompensationNorth American Risk Services Apr 2021 - Dec 2021Altamonte Springs, Fl, Us
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Co-Host Of Adjusted, A Claims Podcast.Continental Western Group (A Berkley Company) Jul 2020 - Apr 2021Urbandale, Iowa, UsThis isn’t just your typical claims podcast. Claire Muselman and Greg Hamlin are both committed to changing the Workers’ Compensation claims space to allow for a more holistic approach focusing on outcomes as well as the employer/injured worker experience. In an age where so much has become automated, we believe people matter! Together, we will take a deep dive with industry leaders who are changing the landscape of Workers’ Compensation to offer a new perspective on insurance. We are thrilled to have you join us in our journey and hopefully have some fun along the way. -
Director Of Workers' Compensation / Workers Recovery Unit DirectorContinental Western Group (A Berkley Company) Aug 2017 - Apr 2021Urbandale, Iowa, UsThe WRU is an injured worker-centric, customer service claims model that focuses on employee engagement during the injury recovery process; removes adversarial obstacles; makes access to benefits simple; builds trust; and holds the organization accountable to metrics that go beyond cost containment.WRU Vision:- Everyone is valuable to the big picture. - We are all assigned with making a positive difference.- No act of kindness is too small.- Keep true to your authentic self.- Try your best to make sure everyone on your team is seen and heard; up, down, and across.The Workers’ Recovery Unit at Continental Western Group…Making good things happen for injured workers.
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Workers' Compensation Practice LeaderRtw, Inc. Jan 2015 - Aug 2017Minneapolis, Minnesota, Us -
Workers' Compensation Claims ManagerFarm Bureau Financial Services Nov 2013 - Jan 2015West Des Moines, Ia, Us -
Claims SupervisorSedgwick Cms Jul 2006 - Nov 2013Us -
ParalegalScheldrup Blades Jul 2005 - Jul 2006Cedar Rapids, Ia, Us
Dr. Claire C. Muselman Skills
Workers Compensation
Insurance
Fundraising
Liability
Claims Management
Claim
Commercial Insurance
Property And Casualty Insurance
Public Speaking
Litigation Management
Subrogation
Nonprofits
Leadership
Casualty Insurance
Litigation
Risk Management
Team Building
Customer Service
Casualty
Management
General Insurance
Training
Sales
Medical Records
Non Profits
Underwriting
Property
Dr. Claire C. Muselman Education Details
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University Of IowaPolitical Science & Dance -
Grand Canyon UniversityOrganizational Leadership
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Drake UniversityCommunication And Media Studies
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Drake UniversityBusiness
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Drake UniversityPublic Policy
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University Of South Florida Muma College Of BusinessEquity And Inclusion In The Workplace
Frequently Asked Questions about Dr. Claire C. Muselman
What company does Dr. Claire C. Muselman work for?
Dr. Claire C. Muselman works for Drake University
What is Dr. Claire C. Muselman's role at the current company?
Dr. Claire C. Muselman's current role is Workers' Compensation Leadership Expert | Strategic Consultant | Keynote Speaker | Advocate for Empathetic Leadership & Employee Well-being | Professor of Leadership.
What is Dr. Claire C. Muselman's email address?
Dr. Claire C. Muselman's email address is cl****@****ake.edu
What schools did Dr. Claire C. Muselman attend?
Dr. Claire C. Muselman attended University Of Iowa, Grand Canyon University, Drake University, Drake University, Drake University, University Of South Florida Muma College Of Business.
What skills is Dr. Claire C. Muselman known for?
Dr. Claire C. Muselman has skills like Workers Compensation, Insurance, Fundraising, Liability, Claims Management, Claim, Commercial Insurance, Property And Casualty Insurance, Public Speaking, Litigation Management, Subrogation, Nonprofits.
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