Mohammad Anas Email & Phone Number

Dehradun, Uttarakhand, India

I successfully launched Auli Cafes, achieving profitability in the first quarter through strategic planning, market research, and effective marketing. I also expanded the brand by introducing Masala Lemon Tea to the e-commerce market, driving sales through innovative products, online marketing, and strategic partnerships.

Kolkata Area, India

In this role, I worked on building and strengthening our brand by developing and maintaining a consistent brand identity. Through targeted marketing campaigns, I was able to increase our brand awareness and recognition. I also led the effort to expand our market reach, opening new outlets in different regions and significantly boosting our presence in these areas. To optimize costs, I implemented various cost-saving measures, streamlining processes and strategically allocating resources to reduce overall operational expenses. I also improved our supply chain and vendor management, which lowered procurement costs and ensured better product availability. My focus on customer acquisition through targeted promotions and relationship management strategies led to a significant increase in our customer base. Additionally, I formed strategic alliances with key industry players, resulting in collaborative partnerships that expanded our market reach and drove revenue growth through innovative pricing, product diversification, and effective sales initiatives. Through comprehensive strategic planning, I guided the company's growth, positioning it as an industry leader and ensuring its long-term sustainability.

Delhi, India

Here, I oversaw daily business operations, integrating market intelligence, implementing cost controls, managing projects in African and Indian markets, conducting menu engineering, and strategically managing hiring to optimize performance and profitability.

Kuwait

In this tenure, I successfully implemented a 30-minute delivery system for the RHS brand, utilizing my domain expertise to boost delivery efficiency and customer satisfaction. Additionally, I led various projects, including the implementation of a Learning Management System and the automation of store audits, creating a unified and efficient system across the board.I also developed a comprehensive training structure for the organization, ensuring effective cross-functional training and seamless operational execution. Working closely with the marketing team, I contributed to reducing customer acquisition costs, significantly enhancing profitability per customer.

Kuwait

In my role, I led the expansion of our company by introducing new concepts, demonstrating a keen understanding of market trends and strategic foresight. By focusing on the Sushi segment, I was able to drive significant revenue and enhance our market presence through a unique pricing strategy. My efforts in cost optimization, particularly through effective online campaigns, resulted in improved ROI and marketing efficiency.I prioritized maintaining a stable and motivated workforce, achieving the lowest employee turnover rate across departments. Additionally, I ensured strict compliance with Environmental Health & Safety standards and created Operations Manuals to standardize procedures, boosting operational efficiency and safety. My competitive advantage strategy revitalized the business, leading to a successful turnaround in performance and profitability.

Maldives

I managed the entire country's operations in the Maldives, collaborating closely with departments like Financial, Facilities, IT, and HR to ensure our strategies were well-aligned. I led teams for prominent brands such as Burger King, The Coffee Club, Thai Express, and Swensens, focusing on improving staff performance and sales strategies. My role involved promoting and implementing best practices to boost operational efficiency and customer satisfaction.Through exceptional service and effective retail space management, I significantly increased sales and profitability. I also successfully reduced the cost of goods by managing shrinkage, wages, write-offs, cash flow, and store expenses. I negotiated strategic contracts that balanced value and risk, ensured compliance with Environmental Health & Safety goals, and developed standardized Operations Manuals. My efforts in streamlining operations led to a notable growth in monthly sales.

Kurdistan

Headhunted for my expertise in international operations, I spearheaded the successful launch of the first Pizza Hut and Burger chain in challenging market conditions. My comprehensive oversight spanned all key business domains including operations, marketing, finance, human resources, and store development. I conducted in-depth market research and was instrumental in developing a robust management team focused on delivering superior customer service. My proactive approach in partner development and talent acquisition ensured compliance with labor laws and fostered a conducive work environment. Additionally, I managed the recruitment and training of 50 overseas staff, ensuring seamless operations of the newly opened outlets. By leveraging external resources, I aligned our operations with global business standards, achieving immediate profitability—driving daily revenue from $0 to $6000 and exceeding top-line targets by 30%. This strategic and operational leadership not only launched the brands successfully but also set a strong foundation for sustained growth.

Delhi Ncr / North India

As Regional Manager for Devyani International (Pizza Hut KFC), overseeing 35 restaurants in Delhi and North India, I achieved significant business growth with Pizza Hut Ltd., US Pizza Ltd., and Domino's Pizza India Ltd. I developed strategies to enhance business volumes, achieve revenue goals, and build client relationships. I spearheaded the “Pizza Hut Delivery Concept,” boosting market growth, customer acquisition, and profitability. With strong skills in strategic planning, network expansion, and product promotions, I also managed approvals with health and government bodies. An effective communicator, I optimized team performance through training programs and consistently solved organizational problems, multi-tasking, and completing assignments independently.

Bengaluru Area, India

As Brand Expansion Lead for North East Indian States, I successfully spearheaded market entry strategies tailored to regional demographics, forged key partnerships, and executed impactful localized marketing campaigns. Leading a diverse team, I ensured strategic alignment and achieved business objectives through effective performance monitoring. Additionally, I conceptualized and implemented a nationwide home delivery service with standardized processes and technology integration, ensuring seamless operations and high customer satisfaction through a reliable delivery network and superior service standards.

New Delhi Area, India

As Store Manager, I ensured smooth daily operations with a focus on customer service and store presentation. I managed Profit and Loss statements to optimize financial performance, implemented CRM strategies to enhance customer relationships and loyalty, and coached a team for skill development and performance improvement. Efficient inventory management, sales strategies, and compliance with policies and safety regulations were also key areas of my responsibility.

Saudi Arabia

As Head of the Restaurant & Banquet Team, I directed and managed operations for both restaurant and banquet services, ensuring exceptional service quality and seamless coordination between departments. Leading a diverse team of chefs, servers, and banquet staff, I fostered a collaborative work environment through training, mentorship, and performance evaluations to enhance team efficiency. I oversaw event planning and execution in the banquet hall, working closely with clients to tailor services and ensure flawless events that resulted in high customer satisfaction and repeat business. Emphasizing customer experience, I maintained high service standards, promptly addressed feedback, and optimized operational efficiency through standardized procedures. Compliance with health, safety regulations, and company policies was consistently prioritized to maintain a safe and welcoming environment for guests and staff alike.

New Delhi Area, India

As Shift Manager, I efficiently managed daily operations in alignment with established guidelines, ensuring smooth functioning and effective service delivery. I coordinated and supervised staff activities, maintaining high performance standards and adherence to company policies and industry standards. Resource allocation, including staffing, inventory, and equipment management, was optimized for operational efficiency and cost control. Customer service excellence was prioritized, handling guest concerns promptly and professionally. I maintained accurate shift records and provided on-the-job training to foster continuous improvement and professional growth among staff. Health and safety regulations were strictly upheld, and performance metrics were monitored closely to identify and implement enhancements for overall operational effectiveness.

Hospitality Managment, Hospitality Administration/Management

Global Hospitality Management

Bachelor'S Degree, Art/Art Studies, General