Gloria David Email and Phone Number
I am Gloria David, a dedicated Tech Innovator and Product Manager passionate about leveraging technology to tackle societal challenges while driving business growth. I have a Master of Science in Project Management and a solid background in Information and Communications Technology. With a keen eye for product development, I thrive on transforming ideas into impactful solutions that resonate in both digital and real-world contexts.My experience spans diverse roles where I've honed my skills in product management, business support, and customer experience. At SSE Business Energy, I played a pivotal role in managing data migration projects, ensuring seamless transitions and optimizing operational efficiency. This experience not only sharpened my project management skills but also deepened my understanding of business operations.As a Sales Assistant at Principality Stadium, I thrived in fast-paced environments, mastering the art of customer service and multitasking. Engaging with patrons and ensuring their satisfaction taught me the importance of delivering memorable experiences—a lesson I carry into every aspect of my work.I excel in team leadership, guiding cross-functional teams towards common goals, and fostering a collaborative environment where innovation thrives. My ability to manage large datasets and analyze information has been instrumental in supporting strategic decision-making processes, driving business growth, and enhancing customer satisfaction.Beyond my professional roles, I am deeply committed to continuous learning and personal growth. As a mentor and community volunteer, I've had the privilege of sharing my knowledge and empowering others—whether it's teaching basic programming skills or organizing webinars on navigating career paths. These experiences have shaped my perspective and reinforced my belief in the transformative power of education and mentorship.In my journey as a product manager, I am eager to apply my expertise in technology and project management to develop innovative solutions that meet market needs and exceed customer expectations. I thrive on challenges and am constantly seeking opportunities to learn, grow, and contribute to meaningful projects that make a difference.I am excited about the possibilities ahead and look forward to connecting with like-minded professionals and organizations passionate about driving innovation and delivering excellence. Together, we can create impactful solutions that shape the future of technology and business.Email: davidgloria42@gmail.comCheers!
Cardiff Community Housing Association
View- Website:
- ccha.org.uk
- Employees:
- 107
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Lms Project AdministratorCardiff Community Housing AssociationCardiff, Gb
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Sales Assistant (Events)Principality Stadium Mar 2023 - PresentCardiff, Wales, United KingdomJoining Principality Stadium has been an exhilarating journey where I've immersed myself in the vibrant world of events and customer service. In this fast-paced environment, I've honed my skills in managing customer orders, handling transactions, and ensuring seamless service delivery.My role revolves around providing exceptional customer experiences, where every interaction is an opportunity to leave a lasting impression. I thrive on multitasking efficiently, ensuring all customer needs are met promptly and with a smile.Working closely with a diverse team, I've learned the importance of teamwork and collaboration in achieving shared goals. Whether it's coordinating with event organizers or assisting patrons during major events, I embrace each challenge with enthusiasm and dedication.At Principality Stadium, I've embraced the excitement of event days, where I engage with customers, answer inquiries, and ensure everyone enjoys a memorable experience. This role has not only enhanced my customer service skills but also my ability to thrive under pressure and adapt to ever-changing demands.I'm proud to contribute to the success of Wales' premier venue for sports and entertainment, and I look forward to continuing my journey here, delivering exceptional service and making each event unforgettable for our patrons. -
Business Support/Data SpecialistSse Plc Jul 2023 - Oct 2024Cardiff, Wales, United KingdomAt SSE Business Energy, I thrived in a dynamic role where I spearheaded critical business support and data management initiatives. My journey here was marked by impactful contributions to a major migration project that streamlined operations and enhanced efficiency across the board.I played a pivotal role in ensuring a seamless transition throughout the migration process, from meticulous data organization to proactive problem-solving. My attention to detail and organizational skills were instrumental in maintaining data integrity and facilitating informed decision-making for the team.Beyond managing large datasets and optimizing processes, I immersed myself in customer engagement, collaborating closely with business utility customers to ensure personalized service delivery and accurate documentation of their needs.One of the highlights of my tenure was receiving recognition for my dedication and outstanding performance throughout the project. Being awarded for my contributions underscored my commitment to excellence and reinforced my passion for driving impactful change within the organization.My experience at SSE Business Energy not only sharpened my technical skills but also deepened my understanding of business operations in the energy sector. It taught me the importance of agility and adaptability in navigating complex projects and delivering results that exceed expectations.I am grateful for the opportunity to have been part of SSE Business Energy's journey towards operational excellence, and I look forward to leveraging these experiences as I continue to grow and excel in my career. -
Front Desk Customer Experience Team MemberRadisson Blu Hotel, Cardiff Apr 2023 - Jul 2023Cardiff, Wales, United KingdomMy role at Radisson Blu as a Front Desk Team Member has been a rewarding experience in delivering exceptional customer service and ensuring seamless guest experiences. Every day, I greet guests with warmth and professionalism, handling check-ins, check-outs, and inquiries with efficiency and courtesy.Utilizing SAP software, I facilitate smooth and efficient guest registration processes, ensuring their stay starts off on the right foot. I take pride in going the extra mile to anticipate guest needs, proactively upselling hotel services to enhance their experience and contribute to business growth.Beyond administrative tasks, I thrive in resolving guest concerns promptly and professionally, ensuring their comfort and satisfaction throughout their stay. Collaborating closely with colleagues across departments, I've cultivated strong teamwork and communication skills, essential for providing a cohesive guest experience.My time at Radisson Blu has strengthened my ability to thrive in dynamic and customer-focused environments. I've learned to balance attention to detail with the ability to adapt quickly to varying guest demands and operational needs. These skills have not only enhanced my professional growth but also contributed significantly to Radisson Blu's commitment to excellence in hospitality.I am passionate about creating memorable experiences for guests and look forward to continuing to contribute positively to Radisson Blu's reputation as a premier hospitality provider. -
Business DeveloperTayan Energy Group Jan 2020 - Jan 2023NigeriaMy journey at Tayan Group as a Business Developer was marked by a passion for understanding client needs and delivering tailored solutions that drive business growth. Engaging with prospective clients, I honed my skills in relationship-building and effective communication to establish trust and exceed expectations.I took pride in crafting strategies that aligned with client objectives, resulting in a notable 30% increase in sales during my tenure. By leveraging my background in ICT and project management, I facilitated seamless collaborations between internal teams and clients, ensuring a unified approach towards achieving business goals.Preparing comprehensive reports and presentations became second nature, allowing me to articulate complex ideas and opportunities clearly to stakeholders. These efforts not only fostered transparency but also contributed to informed decision-making processes.Beyond sales achievements, I actively contributed to fostering a culture of innovation within Tayan Group. I participated in brainstorming sessions aimed at improving business processes and enhancing our service offerings. My role extended to mentoring junior team members, sharing insights, and fostering their professional growth.My experience at Tayan Group reinforced my commitment to driving business success through strategic thinking, proactive client engagement, and continuous improvement. I look forward to applying these skills in future endeavors, contributing positively to organizational objectives and client satisfaction. -
Web Technologies And Business IntelligenceBamanga Tukur Educational Resources And Services Limited (Bters) Jan 2018 - Dec 2019AbujaAt Bters Ltd, I thrived in a dynamic environment where I played a pivotal role in implementing innovative web technology solutions aimed at optimizing business operations. Drawing on my expertise in ICT and project management, I contributed to enhancing efficiency and productivity across various departments.My responsibilities encompassed preparing and processing documents crucial for business compliance and government contracts, ensuring strict adherence to regulatory standards. I actively participated in strategic planning sessions, where I collaborated with cross-functional teams to generate ideas and solutions that drove continuous improvement.I took pride in my role as a content curator for the company's website, ensuring a compelling online presence that resonated with our target audience. This involved creating and publishing engaging content that highlighted our technological capabilities and service offerings.Additionally, I had the privilege of contributing to project planning and execution initiatives, where I leveraged my organizational skills to streamline processes and deliver projects on time and within budget. These experiences furthered my passion for leveraging technology to drive business growth and innovation.My tenure at Bters Ltd was instrumental in shaping my career trajectory, equipping me with valuable insights into integrating technology with business strategy. I am eager to leverage these skills in my future endeavors, contributing meaningfully to organizational success and fostering a culture of excellence.
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Administrative ManagerPrincess Rukaiya Atiku Campaign Organisation (Praco) Dec 2018 - Feb 2019Maitama,Abuja• Planning and coordinating administrative procedures • Plan meetings, write letters make presentations with MS PowerPoint and take minutes of meetings if applicable. • Answering calls, preparing and editing letters, reports, memos, and emails• Monitor inventory of office supplies and the purchasing of new materials • Supervised daily operations and other office activities (e.g. Renovations, campaign event planning )
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Telecomms Product ResearcherBt Jul 2016 - Oct 2016Ipswich, United KingdomResearching with team members on new technologies and communication devices for BT.• Understanding the various arms of the BT business.• Creating PowerPoint presentation of research findings and presenting to team supervisors weekly -
Ict Associate TeacherEllis Guilford Sports College Jan 2016 - Apr 2016Bar Ln, Nottingham Ng6 0Ht• Taught ICT skills to small groups of students on ICT related subjects.• Engaged, excited and stimulated in the students a passion for learning computing.• Supported students with learning difficulties.• Responded to the individual needs of the students.• Enforced high standards of student behaviour. • Supported with course works, practical activities and other classroom-related work. • Inspired, motivated, mentored, encouraged, and challenged young pupils to achieve more, be the best at what they do and pursue STEM-related subjects in higher education.
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Technical SupportGo Digit All Nov 2014 - Feb 2015 -
Administrative Assistant/ ReceptionistFootprints International Schl Sep 2011 - Sep 2012Nigeria Organised, and prepared agendas for various board meetings. Maintained administrative position of keeping accurate record of the income and expenditure of the institution. Compiled, categorised, calculated, tabulated and audited data. Responsible for the acquisition of all stationery required by the school. Monitored the supply of school equipment. Performed basic administrative jobs like photocopying, printing and scanning documents. Handled all face to face customer enquiries in a quiet, peaceful and confident manner. Handled all inbound and outbound telephone calls. Validated data and performed manual checks to ensure consistency and completeness.
Gloria David Education Details
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Project Management -
Information And Communications Technology
Frequently Asked Questions about Gloria David
What company does Gloria David work for?
Gloria David works for Cardiff Community Housing Association
What is Gloria David's role at the current company?
Gloria David's current role is LMS Project Administrator.
What schools did Gloria David attend?
Gloria David attended Cardiff Metropolitan University, Nottingham Trent University.
Who are Gloria David's colleagues?
Gloria David's colleagues are Lydia Cook, Jennie Coverdale, Sam Evans, Nicola Morris, Andrea Hibbert, Oliver Gange, Lauren Howells.
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Gloria David
Broadcast Journalist| Digital Marketer|Content Writer | Content Creator| Business Admin (In View)United Kingdom -
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