Travel has not only changed the lives of our guests, but also made me see the world with a much broader and a clear perspective. I can be able to work in various fields within the industry and offer the best possible customer service. At the same time minimize costs and increase the revenue. I am thrilled to work in a company that will grow and prosper because of my abilities and skills in Hospitality Management, Tour Operators, Hospitality Industry, and Tourism. Participated in suppliers educational throughout Southern Africa and gained valuable in-depth knowledge of our travel product.Travelled to Iconic destinations and properties in South Africa including other parts of the Southern Africa ie, Botswana, Namibia, Zimbabwe, Zambia and Mozambique. Below are my very few mentioned skills the company can utilize. Increased customer satisfaction by 80% as I utilized best renowned excellent service providers. Building of strong relationships with our agents and suppliers can never be under estimated.Ability to work under pressure and excellent interpersonal skills.Exceeded target budget by 30% and maintained good customer relations with all our clients.Management skills and Problem Solving – very much pro-active in what I do and always seeking ways to solve problems beyond call of duty. With couple of incidences I have had at work one needs to acquire skills to solve a problem in the absence of a manager. I.e. sending reports even if they are not required.Increase revenue by cutting costs and upselling and always keeping statistics on how the business is doing, is paramount for every business success because one cannot manage what one does not measure. I greatly intend in attaining the business goals and maximising profit by adhering to customer service in a more efficient and a highly professional manner.Learned and acquired thorough attention to details! Being very curious, conceptual and analytical is absolutely paramount when putting together both FIT and Groups itineraries and organising special events.