Gloria Ramirez Email & Phone Number

Greater New York City Area

Assisting in the development and implementation of business growth plan.• Designed and maintaining company newsletter utilizing cloud-based program and metrics. • Researching industry trends to build company portfolio and market opportunities. • Created and managing a cloud-based client relationship management program. • Managing office operations such as orders, space layout, and vendors.

Portland, Oregon, United States

Provided services for a growing doughnut artistry company that creates unique doughnuts:• Managed services for headquarter tenant improvement, move, and launch, • Provided resource and experience for restaurant facilities projects.• Trained personnel with project management techniques for store development.

Greater Seattle Area

Owner Representative with Cumming Corporation and Pacific Project Management under Amazon Global Real Estate & Facilities• Managed all facets of project management.• Managed multiple projects simultaneously utilizing workflows, funding approvals, procurement, and communications in corporate ticketing and SharePoint system.• Created partnerships with cross-functional stakeholders for office improvements,• Scoped and negotiated pricing (via request for proposals) to meet client needs,• Managed onsite access requirements upholding company policies and standards, • Prepared preliminary space planning in corporate approved commercial software.

Bellevue, Wa

• Developed training manual for vendor ordering, schedule analysis, department basics, internal communications to train new team members successfully support new team members.• Utilized manual to train new members and other interested departments.

Bellevue, Wa

• Worked with executives in development & execution of operational testing program to apply to a variety of product mixes and sales volume,• Managed special operations short term and long term projects in alignment with strategic business programs.• Oversaw new programs such as food testing, store monitoring, and store concepts to meet operational guidelines,

Bellevue, Wa

Achievement: Managed new team unfamiliar with construction to successfully support field teams and build 175+ stores nationwide and in new markets for a fast-growing store-rollout pizza company with growing annual revenue from $11M to $250M over four years.• Managed team by ensuring the availability of productive tools, processes, and procedures.• Ensured department quality by reviewing documentation effectiveness, providing accurate data, as well as, advising risk potentials. • Acquired a variety of licenses and permits required for beverages and physical stores.• Established vendor protocol, inventory availability, and communication methods.• Presented project updates, milestones, and dashboards to ensure aligned with key performance indexes.

Bellevue, Wa

Achievement: successfully managed budgets (keeping within +/- 7% of company allowance), scope, and schedule (with 95% delivery success) for over 60+ store construction (ranging from $5,000 to $500,000 - aggregate $35M) by evaluating risk and ensuring quality. • Led team in new construction department in store development by developing relationships with outside vendors and internal teams to implement store construction. • Presented to Executives new programs and procedures that were collaborated with internal teams.• Designed, developed, and maintained procedures for store development from feasibility to closeout.• Managed multiple projects simultaneously from planning to closeout. • Prepared budgets, negotiated pricing, ensured contractual requirements, and payments. • Sites visits for high volume of stores to inspect, ensure quality, vendor accountability, and final completion for store build out, • Ensured completion of physical store completion and occupancy certificates. • Assisted Specialist with store questions, problems, as well as, mentoring in vendor engagement.

Bellevue, Wa

• Supported Executives in development of office and store development department.• Acquired a variety of beverage licenses and physical store permits.• Booked corporate travel arrangements (hotel, flights, and transportation).• Developed cloud-based store development and team onboarding schedule via round table collaboration with marketing, operations, design, and finance teams. • Planned, executed, and closed corporate event projects and store marketing releases.

Bellevue Wa

• Secured business by developing action plan based on clear understanding of client needs,• Created a sidewalk and building site analysis utilizing geographic information software,• Performed field audits using maps and applications to capture data/images,• Presented solutions and action plans, based on data findings, to community for City support.

Seattle, Wa

------------------ • Supported community and infrastructure redevelopment projects as liaison with community and jurisdictions,• Managed permits for utilities and site improvements,• Project administration of multi-agency permit processes, requirements, budget goals, and files.

Bellevue Wa

------------------Managed building permits, tracked project schedules, and administrative duties.

Master'S Urban Planning, Focus In Real Estate Development And Urban Design

Focus: merchant (retail/restaurant) business districts, economic development, and real-estate development.

Project Management, Project Management

Focus: Communication, Project Execution, Monitoring, Controlling, Scheduling, Planning

Gis Certification, Spatial Analysis

Bachelor Of Arts, Urban Studies

Focus: affordable housing, gentrification, transit-oriented development Urban Studies Study Abroad, Groningen, Netherlands 2004