- Placed in the Top 5 of sales performance in Albuquerque-area district in first full month of eligibility- Discovered and pitched value-added features to customers based on their lifestyle and how they choose to connect to their digital world- Assisted customers in upgrading their devices and rate plans, generating increased revenue for the company via higher customer MRC- Conducted expert reviews of customer accounts in order to recommend and provide tech solutions unique to each individual customer

- Contributed to 10+ executive level briefings in direct support of TMUS CEO, Mike Sievert- Served as a collaborative member of the OCEO team to support events and engagements impacting the CEO- Made significant contributions to various ad-hoc projects with high importance to the Office of the CEO- Cross-collaborated with other parts of the organization, including Consumer Group, Corporate Communications, Responsibility, and Events (CoRE), & Marketing, Strategy, and Products among others to build knowledge and enhance the quality of deliverables

- Personally old over $150,000 worth of performer and artist merchandise in just nine shows, peaking at $27,000 in sales in one night which amounted to roughly 13% of total merchandise sales at that event- Efficiently fulfilled hundreds of customer orders with an approachable and friendly attitude; additionally, encouraged all customers to purchase more merchandise- Played a vital role in helping to launch a new mobile order system that created shorter wait times and boosted overall customer satisfaction

- Led and managed a team of five other students, ensuring that planning for events was undergoing substantial and consistent progress at weekly staff meetings- Successfully managed a budget of $255,000+ for FY23-24, ensuring that all purchases met accounting compliance regulations- Led a work prioritization initiative that resulted in efficient event planning and a low-stress environment

- Responsible for seeking out, negotiating with, and procuring primarily musical talent for special events on campus- Worked with Student Activities Center advisors, Student Government Accounting Office accountants, and Student Special Events Executive Director to manage and analyze organizational receipts and disbursements to meet the organization's goals within budget- Analyzed organizational performance, and student body interest in special events to provide actionable insights around how to increase event success and attendance- Responsible for handling talent inquiries and bookings for various musical events such as Silent Lights, Lobo Day, and FIESTAS, among others- Booked DJs for 2023 Silent Lights and managed backstage elements, ensuring smooth and efficient transitions between DJs the night of the event- Successfully implemented Latin music as a new channel for Silent Lights, which resulted in hundreds of students enjoying the event more than ever before

- Appointed as a member of the Senate Steering and Rules Committee- Met with various student organizations to conduct and analyze research on the participants, goals, and values of those organizations - Authored, debated, and passed bills in Steering and Rules Committee meetings that altered the wording of the ASUNM Law Book, and Constitution, reinforcing and strengthening the identity and brand of the undergraduate student government- Collaborated with other ASUNM Senators and various members of the Executive Branch to author and edit various bills and resolutions that addressed issues of importance to the undergraduate student body

- Continued work in a very fast-paced environment with high expectations for success- Helped to create and maintain a culture of friendliness and kindness with both customers and coworkers- Trained other employees at various vital positions throughout the store

- Learned how to function in an incredibly fast-paced environment- Trained other employees at various positions in the store with the company's core values in mind