Advise clients regarding state-specific requirements for unemployment hearings, including in-person or phone appearance, documentation requirements and likely success of attending claimant appeals. Handle 30-40 hearings per week, alerting clients when notices are received and sending follow up reminders within two days of hearing Prep clients on hearing procedure, first-hand testimony and documentation needed for a successful outcome Assign Hearing Representatives when requested  Contact state regarding postponements, withdrawals and non-participation Inform clients of favorable decisions; explain the reason for unfavorable decisions and how they can be avoided in the future

Act as liaison between corporate clients and state labor departments to protest unemployment claims including voluntary and involuntary terminations, partial benefits and deductible income/wage issues.  Update internal data and answer over 200 claims and determinations per week while strictly adhering to varying state deadlines and the federal UI Integrity Act Closely collaborate with clients to gather state-required documentation for protesting claims and determinations Answer 35 – 50 state calls per week within the mandated 48-hour deadline Analyze unfavorable state determinations and client documentation to determine viability of protesting on the hearing level  Reduced the number of 24 Hour Fitness employer appeals by over 40% CLIENTS24 Hour Fitness, Air Products, Altice USA, American Electric Power, Cox Communications,Eastman Kodak, Ecolab, Express-Scripts, Highmark, Lehman Brothers Holdings, Inc., Manheim, Progressive Insurance, Neuberger Berman, Rent-a-Center, Rainbow Shops

Partnered with several advertising and marketing agencies on accounts ranging from entertainment media to retail and non-profit.Agency pitches, ad campaigns and marketing materials included those for Bed Bath & Beyond, Bloom.net, Fox Business News, Fox News Channel, Levitt Pavilions, MSG Networks, PepsiCo-Tropicana, RHI Entertainment, truTV, Wedding CentralClosely collaborate with freelance clients to meet or exceed clients’ creative and deadline requirementsCLIENTSA Squared Design Group, Didit.com, Demi Designs, Hitstate Design, Indika Entertainment Advertising, Wilen Media

Served as sole copywriter for 20-member in-house ad agency, servicing 20 national niche networks.Instrumental to the branding and launch of AMC (93 million viewers), IFC (41 million viewers) and WE tv (65 million viewers) Conceptualized and executed 20 – 30 projects per month including consumer and trade ad campaigns, collateral materials, direct and event marketingPartnered with in-house marketing clients, art director, senior designers and print production manager to find creative, deadline-driven solutions to sales/marketing objectives Recruited and supervised off-site copywriters