Vp Client Services
Vancouver Bc
ImageMaker Advertising is specialized in 21st Century Strategic Communication Services for the Resources, Engineering, Manufacturing & Alternative Energy Industries. From Research, Concept development and Script writing to 3D Animation, Video production, Media buying and Distribution.In my role as VP of Client Services, I acted as the conduit between the client and the production teams and served as the epicenter for all client activity, applying the right mix of products, solutions and services to maximize client success. My overall main responsibility was managing key client relationships, determining strategies, and executing programs that helped clients effectively communicate their message to their target audience.Key Achievements: * Developed platform for improved client communication through integrated online tracking tools that allowed all parties to be on the same page and enhancing the entire creative process and production cycle, and enhanced customer satisfaction and offered opportunities to upsell;* Managed key client relationships, determined strategies and executing programs that help clients effectively communicate their message to their target audience;* Developed and articulated in-depth strategic integrated marketing programs "template" that offered added value services outside of the Agency's portfolio, increasing competitive positioning, ROI and customer base.Projects I worked on include:Anglo American Plc - London, United Kingdom Project: Mine of 2030-Rio de Janeiro, BrazilCliffs Natural Resources - Cleveland, OH, USAProject: Chromite deposits in the Ring of Fire, Northern Ontario, CanadaRockwell Automation Inc.- Milwaukee, Wisconsin, USAProject: Industrial Automation for Mining, Oil & Gas, Ports 7 terminalsSamancor Chrome, Sandton, South AfricaProject: Chrome MiningAllied Nevada Gold Corp - Reno, Nevada, USAProject: Gold Mining in Winnemucca, NevadaTwin Metals Minnesota LLC/Antofagasta Plc - Minnesota, USA