Garrett Napier Email & Phone Number

Remote - Chicago, Illinois, United States

Chicago, Illinois, United States

Manage flow of product data for 110,000 SKUs sourced from multiple entities including digital data distributors and manufacturers to maintain quality of ERP and PIM systemsEnsure data meets industry-standard quality metrics and classification standards based on product hierarchy and rotating marketing initiativesCollaborate with internal stakeholders including Sales, Pricing and Purchasing to address website and e-commerce issues, such as technical errors, troubleshooting and facilitating support from third party service providersAssess and advise on product hierarchy to ensure it meets industry standards and customer expectations. Led the development and review of revised taxonomy and product classification for Automation & Controls portion of product hierarchy by collaborating with a third-party consultant and internal product experts

Chicago, Illinois, United States

Develop, implement and manage product hierarchy and attribute schema for the Motors, Power Transmission and Metalworking departments of the Grainger hierarchyManage ongoing Category Review process by representing the Product Information Production department to our business partners, ensuring quality of project deliverables, and collaborating with team members to maintain project timelines and troubleshoot roadblocks and sourcing issuesConduct extensive product, manufacturer and competitor research to maintain working product knowledge, understanding of industry standards and familiarity with customer needs to build an effective product data modelRespond to maintenance requests from customer feedback and internal departments. These requests include attribute value changes, creating new categories or attributes and moving misclassified or newly implemented products

Chicago, Il

Worked within a team of analysts and developers to respond to, assess, and resolve intercompany support requests on a variety of user issues including invoicing, pricing, inventory and order fulfillment for over 50 North American plantsUtilized a company mainframe and Oracle Database to coordinate with Customer Service Representatives and Planners to resolve error messages in the supply chain management processMaintained a high level of technical knowledge of company processes/procedures from order placement to fulfillmentAided in the Accounts Receivable process by amending claims, invoices and other billing documents in error

Chicago, Il

Created and formatted new product descriptions for products in the Souther Carlson online hierarchy.Worked with a team of analysts on a project for onboarding new products into the MSC hierarchy. The project included classification of new products, schema and normalization of data with the formatting and approved list of values currently used by MSC.Created Header/Detail combinations for each new product where the combination has to be unique for each item in the global hierarchy.Researched the product groups and identified competitors to make recommendations to the client on topics of formatting, hierarchy and schematic changes for future consideration and potential future projects.

Chicago, Il

Worked with a team of analyst for numerous retailers such as Grainger (Gamut), 3M, MSC and HEB Groceries in crafting their product hierarchies and all the corresponding aspects of that process including: taxonomy, schema, and product classification. These processes included using Excel tools like V-Look Up and Pivot Tables as well as hierarchy visualizing software.Served as the contact person with the client on a project where my duties included: crafting weekly deliveries, maintaining communication with the client representative for feedback and quality control, and representing the data analysts in monthly meetings between the client and the project managers.Worked on user interface projects such as converting current website page views into dynamic tables for optimal customer viewing and the normalization of attribute names and values.

One-on-one case management with individuals who are experiencing homelessness or at risk of becoming homeless in the near future. Connecting clients with housing resources and any other social services they may wish to access. Collaborate with other housing agencies in Chicago to share resources and plan advocacy around affordable housing in Chicago. Facilitate monthly educational workshops about finding and maintaining housing in the city.

Chicago, Il

One-on-one case management with Thresholds members at a live-in facility utilizing IDDT and Harm Reduction therapy to work with individuals with a dual diagnosis. Meet with members to develop their care plans, work on goals, and develop coping skills for both their symptoms. Facilitate a healthy eating group to prompte physical wellness and cooperation as members learn to build a meal together as a group.

St. Louis, Mo

Full Time Americorps volunteer staff at mental health agency who assisted in facilitating educational and wellness groups as well as vocational programs. Assisted clients with individual goals including building computer skills, vocational skills, and preparing for the GED.Coordinated the clinic’s workout center reopening resulting in an increase in client involvement in wellness programsFacilitated the clinic’s wellness educational group. Introduced new educational and exercise programs, which improved participants’ physical health and doubled average attendanceFacilitated advocacy programs increasing clients’ knowledge andactivism in civic initiatives that impact them.Started GED prep program which has allowed clients to continue their formal education processAssisted with Vocational Training Programs that resulted in providing careeroptions, and steady employment for clients.Developed database of sign-in records providing quicker access to client attendance records

Chicago, Il

Organized association of 21 individual service groups to send students across Chicago metro area including homeless outreach, education, and environmental issues. Led weekly reflections for service group leaders and any volunteers who wished to attend. Conducted site evaluations of the twenty-one service sites and developed two new sites for two service groups. Facilitated monthly reflection groups that grew to their largest population since their inception.Conducted site evaluations of the twenty-one service sites and developed two new sites for two service groupsFacilitated monthly reflection groups that grew to their largest population since their inception.Assisted in the transition of Vincentian Service Day to coincide with the CPS Day of Service thus consolidating a group of 3,000 participants Organized a van fleet schedule for service groups and promoted public transit use as alternative mode of transportation, resulting in more efficient use of van fleet

Chicago, Il

Led one of the service groups to teach at an after school program for refugee children called Refugee One. Facilitated weekly reflection with volunteers after service. Hosted advocacy events on campus related to immigration.Applied for and received funding to have a speaker come to campus to inform studentsAdvertised and promoted to increase the number of weekly volunteers by 10% and recruited group leaders for the following yearLed students to and from the service site and facilitated weekly reflection after service

Chicago, Il

Organized fellow DePaul students to lobby local elected officials on issues related to homelessness and affordable housing. Met with local civic leaders to host Speakers’ Bureau sessions, a testimonial group of formerly homeless individuals who tell their personal story as a recruitment and advocacy tool. Also constructed informational materials.Organized DePaul students to lobby local elected officials about issues relating to homelessness including funding for affordable housing and emergency sheltersRecruited DePaul students to attend a People’s City Council Meeting to rally for issues related to housing Connected with local civic leaders to schedule and staff about fifteen Speakers’ Bureau sessionsProduced & circulated fact sheet about the McKinney-Vento Act to continue Federal funding and the funding was sustainedConstructed Google Earth map of location of Chicago Public Schools (CPS) with homeless students, proving a useful tool to the CPS Service-Learning department Facilitated listening sessions at Tilden High School to develop a service-learning project