Gila Nehemia (She/Her) Email & Phone Number

Haifa District, Israel

• Developing technical user documentation and manuals for PowerFlex cloud, PowerFlex Manager, and legacy products using SDL Tridion, XMetal, Confluence, and JIRA
• Creating and managing UX writing and microcopy
• Coordinating with SMEs to extract complex technical information for functional user manuals
• Collaborating with cross-functional teams to produce customer-centric documentation

Israel

♥️ Mentoring high powered professional women to heal and release chronic trauma through writing, meditation, and movement♥️ Co-authored transformational chapters in four books on how desire transforms trauma into spiritual passionate bliss♥️ Published articles and poetry online to inspire women into divine balance and to transform to higher states of.

Israel

• Wrote and updated User Guides in XMetaL (XML/DITA), Confluence, MS Word, and Adobe PDF according to company-specific style guides and templates
• Produced coherent user-friendly documentation by coordinating with multiple SMEs to extract complex technical information
• Edited UI text and created Tooltips
• Created a custom plan for Video training and context-sensitive documentation
• Mentored junior writers

Beer Sheva, Israel

• Wrote and updated technical documentation for new releases and product updates for internal staff and customers
• Updated Documentation website with the latest technical documentation

Hod Hasharon

• Implemented, managed and maintained Release Notes for new product updates for internal and external use
• Created Marketing Training Decks for new product features to facilitate internal training
• Assisted in authoring and maintaining value driven Internet help articles for developers and users in HTML and XML for the Knowledge Base
• Defined standardized documentation processes
• Ability to extract information from SMEs for technical documentation

Israel

• Created access to hardware manuals via web forms
• Updated Release Notes, Manuals and Datasheets for Document Change Requests via document processes

Johnson City, New York, United States

• Wrote technical training documentation and standardized a user training program for Siemens Soarian Clinicals Electronic Health Record (EHR) inpatient implementation, NextGen (EHR) outpatient implementation, and.
• Monitored, coached and managed a team to write, design, plan, evaluate and deliver hybrid and virtual (online) technical course content (documentation, tutorials, and videos) and communications with approval of Subject.
• Launched customer surveys to improve usage and build new features into the online EMR application with the assistance of R&D, Q&A, and Customer Service departments
• Collaborated with various departments to deliver e-learning, classroom courses and organizational branding messages to all clinical employees for Soarian Clinicals EHR & CPOE
• Developed and maintained knowledge management system for clinicians to track and manage learning materials
• Managed one on one training sessions for Providers on Computerized Physician Order Entry (CPOE) and organized support for providers during Go-Live implementations

Implemented online and blended instruction on ePortfolios, Personal Branding, Adobe Acrobat X form development and experiential, service learning in Angel LMS (100% telecommuting)Authored technical instructional material for students to use software applicationsExplored new technology to engage online students

Binghamton, NY

Wrote and received a three-year NYS Perkins grant for over $100,000 to assist STEM students to promote themselves and successfully emter the local workforce. Collaborated with 15 S.T.E.M. faculty and Deans to integrate local area industry expectations into the curriculumDesigned and implemented professional development workshops and instructional support.

Vestal, New York, United States

Planned and implemented individualized professional development sessions for K-8 faculty in instructional computing to show them the benefits and advantages of utilizing software applications and online resources across the curriculumDevised and sold a laptop program to school board and principal for upper middle school studentsIntegrated software.

New York, New York, United States

Created detailed project plans for the development phases of email migration from legacy systems to Exchange 2000Presented and assisted in selling the benefits of MS Exchange 2000 to senior IT executives through technical product overviews and best practicesDeveloped and designed VB6 applications using ADSI and ADO to automate email migration Created and.

New York, NY

Led the Exchange Architecture and Implementation planning for an Application Service Provider to host multiple companies, including planning Data Center outsourcingCreated budgetary scalability plans to project 50,000 clients on the Microsoft Exchange messaging system running on Windows NT 4.0 which included system hardware, software and third party.

Greater New York City Area

Managed the implementation of a new messaging system. Supervised over 10 desktop technicians and trainers. Led all the system administration and maintenance of Microsoft Exchange servers. Advocated and presented messaging benefits to senior executives and trained the Sales force staff.

M.A., International Education

B.A., English Literature

High School Diploma