James Morris Email & Phone Number

St Petersburg, Florida, United States

Currently working for a few clients to keep their website running, secure, and updated.- Utilize Google Analytics and SEO strategies to increase exposure- Assist in managing email campaign using Square POS Analytics

Englewood, Colorado, United States

Worked in the Retention department at DISH Network on a large collaborative team. Mainly tasked with increasing APRU and decreasing customer churn.- Conducted cost-benefit analysis for marketing campaigns, customer retention save offers, and potential new customer offers to determine risk and optimize ROI.- Created Tableau dashboards and automated reporting to analyze the health of campaigns/processes and track important metrics for a customer base of +7 million.- Developed data models using Python and SQL to identify and forecast customer churn.- Automated data analysis and pre-existing processes using Python, machine learning algorithms, and AWS S3 bucketing.

West Lafayette, Indiana

Worked with a broad team across Purdue's campus.- Investigated and resolved technical problems related to hardware and software across Purdue.- Produced technical documentation and user guides for internal and external users.- Assisted in development of various technical projects aimed to continually improve internal systems using SQL, JavaScript, and Java.

Worked in the Credit Bureau Reporting department with a small team in a remote setting.- Reduced bugs by over 50% in pre-existing code by writing quality control process queries using SAS and SQL.- Created and maintained Tableau Dashboards- Assisted in developing database architecture and design strategies to optimize efficiency and improve database performance.

Web Development and Graphic Design internship