The Adum and Ahodwo branches under my supervision achieved an outstanding SME client base bank wide during and after the COVID pandemic.Key Achievements for 2023: 104% year-end Branch Profit before Tax and 89% Deposit Growth Budget.Key Achievements for 2022: 100% Full year Branch Profit before Tax and 78% Deposit Growth Budget.Key Achievements for 2021: 101% Full year Branch Profit before Tax and 96% Deposit Growth Budget.Key Achievements for 2020: 108% Full year Branch Profit before Tax and 82% Deposit Growth Budget

Exceeded sales targets for 2017, quarter 1, 2, 3 and 4 by 68%, 82%, 102% and 132% respectively.Led a team of marketing professionals to achieve 158% of our Profit before Tax (PBT) target for 2018 full year.• Identifying and pursuing new business opportunities with potential clients.• Conducting financial assessments to understand clients’ needs and risk tolerance.• Providing financial advice and recommending appropriate banking products.• Ensuring compliance with banking regulations and policies.• Maintaining accurate and up-to-date client records and interactions.• Developed call plans and customer visitation to build client relations and improve overall company growth.

Teller, Adum Branch. Retail Operations 01/2013 - 11/2015Access Bank (Ghana) PLC• Responsible for inter & intra-bank funds transfers for customers.• Providing interbank cheque clearing services to customers.• Salary processing, ATM duties, inter-branch cash movements, issuance of Bankers Draft processing of outward and inward cheques, and management of branch expense.• Salary processing, ATM duties, inter-branch cash management, issuance of bankers’ draft.• Cross selling the bank products and services to current and prospective customers.• Over the counter customer services such as deposits and withdrawals of cheques, cash, remittance liquidation, forex trade etc