Godfrey Ho Email & Phone Number

Canada

Toronto, Ontario, Ca

Toronto, Ontario, Ca

During my career break, I was spending my time on the following:- Acted as a Family Caregiver- Obtained Salesforce Administrator Certification- Obtained Salesforce Platform App Builder Certification- Independent consulting - resumé review and interview preparation for job seekers in my network- Personal Health & Wellness

Toronto, Ontario, Ca

Full cycle recruitment for Customer Success, People Operations and Revenue Operations & Enablement teams in NAMER.BioRender is a Toronto-based Series-A startup that is focused on revolutionizing how science is communicated, one graphic at a time (you can think of us as the Adobe or Canva for science!).

Denver, Colorado, Us

[acquired by Employ and impacted by RIF]Full cycle recruitment for Sales, Customer Support, Enablement, IT, Security and Product Design teams in NAMER.Lever is a talent acquisition suite that makes it easy for talent teams to reach their hiring goals and to connect companies with top talent.Read more about Lever and our recent our Series D funding here:https://www.lever.co/blog/lever-raises-50-million-series-d-funding/

Belmont, California, Us

[impacted by RIF]Full cycle recruitment for Sales teams in NAMER and EMEA.Hopin is a SaaS company offering an all-in-one event management solution. Better connections for a better planet: At Hopin, our mission is to provide a safe, sustainable, and accessible way for people to host and attend events by building the best events platform in the world and ultimately make the world feel closer.Read more about the Hopin story and our recent Series D here:https://hopin.com/blog/hopin-series-d-from-events-to-experiences

Belmont, California, Us

Owned the post-sales process for Hopin customers for 50+ accounts ranging from SMB, Mid-Market and Enterprise companies. Post-sale customer journey included discovery, on-boarding and implementation of virtual and hybrid event solutions, product demos, on-going product training to drive product adoption and usage, success planning for events hosted on the platform, regular cadence check-ins and QBRs, and partnering with Sales/Renewals to drive upsells, cross sells and renewals.Fostered value-driven relationships with customers to plan and execute events throughout the event lifecycle by providing consistent support to drive customer satisfaction, product adoption and success leading to consistently high customer NPS scores (65+).Led regular cadence check-ins and QBRs with customers as their strategic partner to gain a deep understanding of their business goals and pain points. Presented product features as solutions to customer needs to demonstrate value and ROI while uncovering customer-qualified opportunities to upsell and cross-sell additional products and services.Achieved deep technical understanding of Hopin products and functioned as a product expert to bring a solutions-driven approach to address any customer challenges in virtual and hybrid events.Raised detailed tickets for troubleshooting bugs via Jira and submitted feature requests via Productboard to the Product team to build customer advocacy and improve customer experience.Collaborated with CS team to develop operational playbooks and customer education assets and training (i.e. knowledge base articles, video tutorials and one-to-many customer webinars)

Toronto, Ontario, Ca

Venture Out is Canada's first non-profit organization for LGBTQA+ inclusion in tech & entrepreneurship.We're bringing together LGBTQA+ students, startups, and entrepreneurs in order to build a national network within the LGBTQA+ tech and entrepreneurship community.Build your professional network, find mentors, and secure job opportunities through workshops, panels, receptions, and career fairs.www.ventureout.ca

Toronto, Ontario, Ca

Toronto, On, Ca

MaRS is one of the world's largest urban innovation hubs. It is a community that encourages entrepreneurial thinking through its education programs and events, and it also helps startups launch, grow and scale their ventures into international markets. MaRS aims to make the world a better place through technology innovations and solutions that address key challenges in the areas of Health, Cleantech, Enterprise, Artificial Intelligence, FinTech and Social Innovation. In my role as the Manager of the Events team, I led a small but mighty team of event execution experts to manage a complex portfolio of both internal branded and external partnered initiatives. As part of my portfolio, I manage a range of MaRS branded events such as MaRS Mornings, Health Innovation Week and Social Finance Forum. In addition to my portfolio of internal programs, I have also worked closely with Google, Autodesk, Hackernest, CIBC, RBC, TD, Elevate Tech Festival, Interactive Ontario, Venture Out as well as various government entities on event planning and logistics.

Toronto, On, Ca

Toronto, On, Ca

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Ca

As a medical office manager, I worked directly with Dr. Alan Silverstein operating a busy podiatry clinic within Mount Sinai Hospital. My responsibilities included processing patients, handling a multi-line telephone system, scheduling appointments with patients, coordinating with various hospital staff including nurses, porters and anesthesiologists as well as both outpatients and inpatients of the hospital. Additional duties include preparing treatment rooms for patients, and ordering medical and office supplies.I also have experience working with Dr. I.B Rosen in his oncology and endocrinology clinic.

Toronto, Ontario, Ca

As a corporate health and wellness intern, I worked closely with the accounts manager on business development and strategy through the use of Salesforce and data.com to prospect and connect with wellness coordinators and human resource managers across Canada.Additionally I assisted in improving existing programming such as biometric health screenings through developing a comprehensive biometric screening reference guide for clients and employees with information and tips to improve lifestyle behaviours to reduce risk of cardiovascular disease, hypertension, obesity and diabetes.My research capabilities enabled me to conduct extensive corporate wellness research for business pitches for prospective clients. Additional research projects included the completion of two comprehensive industry analyses for both the Canadian and American corporate wellness industry.

Education record

Certificate In Business Process Management

Honours Bachelor Of Science (H.Bsc), Human Biology, Animal Physiology & Geology

Post Graduate Certificate, Workplace Wellness & Health Promotion

High School, Ossd - Ontario Secondary School Diploma