Godwin Baladad Email & Phone Number

San Francisco Bay Area

• Works closely with team to define and implement company policy and knowledgeable in following all State regulations and safety procedures• Provides training and continued coaching for direct oversight of employees• Identifies potential concerns, threats or key issues and resolves in timely manner• Conducts training for employees and direct oversight of customer service to ensure proper communication and scheduling of technicians• Knowledgeable in company services, programs, policies, warranties and pricing • Routinely submits all documentation related to services and customer payments on time, completely and accurately• Expert knowledge of pest control techniques, chemicals and supplies• Performs interior and exterior inspections and services for pest control• Utilizes opportunities to sell additional company products and services to existing clients and to recognize potential sales leads• Maintains and communicates company core values, vision and culture

• Performed maintenance in multiple units inside the property.• Received work orders/requests, determined the nature of problems, undertook necessary actions.• Maintained records and files, and prepared reports.• Maintained an enthusiastic approach to the job and listened intently to ensure all customer needs were met.