Nicholas Godwin Email & Phone Number

Bettendorf, Ia, Us

United States

East Moline, Illinois, United States

East Moline, Illinois

East Moline, Il

- Gathered customer requirements through business stakeholders and dealer end users as well as on-site dealer visits (using QFD methodology)- Designed, implemented, and communicated business system changes that improved service agreement processing- Analyzed and resolved software issues, documented defect and enhancement requests, performed training, and performed system testing on new patches and software versions.

East Moline, Il

- Gathered customer requirements through DoT Lead User Groups and on-site dealer visits using QFD methodology - Designed, implemented, and communicated business system changes that improved complete good sales and rental processing - Primary business liaison to Dealer Development, Application Owners, Third-Party Vendors, and internal Dealer Solutions staff

East Moline, Il

- Analyzed and resolved software issues, documented defect and enhancement requests, and performed system testing on new patches and software versions.- Performed system changes, database edits, SQL scripting, and custom report writing for John Deere dealers.

East Moline, Il

- Implemented the EQUIP business system during Go Live events and assisted dealers in configuring the system to meet their needs - Provided on-site training for dealer personnel and helped troubleshoot implementation issues - Performed system changes, database edits, SQL scripting, and custom report writing

Madison, Wisconsin Area

- Analyzed requirements and technical specifications to create and execute detailed test plans and test cases for low to medium complexity projects - Administered and supported testing processes for medium complexity projects by providing leadership, and knowledge sharing, - Identified and recommended process improvements to enhance effectiveness of manual test processes and offered solutions for bottlenecks

Cary, Nc

- Monitored, planned and implemented changes to the information system infrastructure by following documented processes or developing new processes - Supported projects that required contact with other Information Technology departments at the unit, division, or enterprise level. Interacted with functional business partners on tactical issues and as well as contacting suppliers. - Determined need for configuration changes, upgrades and replacements as well as purchased necessary equipment.

- Assessed student’s computing needs to refer them to necessary resources and determine necessity for future improvements - Examined the effect of mass media campaigns have on student education - Constructed, organized, and presented programs to educate students on basic computing - Created, organized, and produced newsletter, website, and digital yearbook

Cary, Nc

- Analyzed the effects product problems had on customer loyalty and determined which problems had the greatest impact - Revised customer value model groups to understand customer purchasing patterns - Performed analysis of customer data to improve marketing strategy and data reliability - Conducted research on point of sale systems and composed a proposal to improve data integrity

Master Of Science, Information Economics, Management, And Policy

Activities and Societies: Phi Delta Theta Society of Information Management, Policy, Law and Economics

Bachelor Of Science, Cellular And Molecular Biology

Activities and Societies: Phi Delta Theta