SUMMARY OF PROFESSONAL EXPERIENCE, SKILLS AND ACCOMPLISHMENTS:* Managed national team of 17 industry instructors.* Achieved more than 1000% revenue growth in less than one year through aggressive team management, budget management, planning & development.* Conceived, designed, & successfully implemented four new company departments.* Planned, coordinated & conducted nationwide seminars, exhibited, & managed industry trade shows. * Facilitated two-day, hands-on laptop courses.* Conducted market research, designed & implemented promotional mailings, performed on-site major account management.* Achieved “Million Dollar Producer” award in less than three years through stringent time management while providing full service to clients including analysis, field underwriting, application processing, & claims assistance.* Provided field training & early development training for licensed agents.* Excelled in all aspects of government GSA contract sales & service.* Managed large project bids, matrix/comparison, cost analysis, investment review, shipment tracking, freight claims, delivery & installation, billing & collections.* Managed & trained team of seven bank tellers & co-authored comprehensive training manual.* Developed excellent verbal & written communication skills; the ability to multi-task with sensitivity to deadlines; a strong history of exceeding expectations; & the skills necessary to work independently with minimal guidance and supervision.* Computer skills: MS Word, Excel, PowerPoint, Outlook, Internet Explorer, ACT, Goldmine, various digital imaging software programs, McAfee, Norton, and Spyware Doctor.GOALS: To maximize my multiple management skills, quality assurance, program development, training experience, customer service, & successful track record in producing immediate & long-term results to significantly enhance the organization & the services provided to the organization’s constituents.Specialties: Business relationship development, strong negotiation skills, revenue growth, project management, team management, market research, training, government contract sales & service, customer retention & development.