Goksen Gokyildirim Solak Email & Phone Number

Toronto, Ontario, Canada

• Dayforce / Ceridian Human Capital Management (HCM / HRIS) SaaS implementation project – Organizational readiness, planning, execution, and delivery including integrations
• Implementing modules for Payroll, Time and Attendance, Benefits, WFM, Recruitment and Onboarding, Learning Management
• Work with clients and consultants to design business processes, gather functional and reporting requirements, build/configure system according to client requirements
• Lead diverse project delivery teams – work with internal and external resources with the preparation of solution blueprint, data conversion, testing UAT (user acceptance test), and integration
• Effective customer contact, act as a liaison between customer and delivery team ensuring successful delivery within quality & budget

Remote

• Managed projects for development, implementation, and enhancement of IVR systems across the EMEA region
• Created and maintained project plans, ensuring that projects are completed to specification within an established time frame and budget
• Coordinate with external vendors that may provide technology components, software, or additional services that integrate with the IVR system
• Ensure comprehensive documentation is maintained for system configuration, operational procedures, and user guides
• Track project costs against the budget, ensuring that the project remains financially viable and reporting on forecasts and budget variances
• Continuously identify and assess potential risks that could impact the project timeline, budget, or performance, and develop and implement strategies to mitigate these identified risks

Freelance consultant, teaching project management (PMP exam preparation) and Agile (SCRUM) classes to private sector companies. Volunteer coaching for start- up companies and project managers with struggling IT projects

Istanbul, Turkey

• Managed a portfolio of mainly IT projects and one construction & re-location project.
• Established Project Management Office (PMO) within the non profit organization (NGO) regulations
• Programs/ projects managed with a matrix type - PMO of 4 project managers
• IT - Digital Transformation, managed digitalisation of all company processes and re-engineering.
• Improvement of technology (Salesforce, Sharepoint, Ms Project Server, LMS)
• Chartered projects in alignment with the corporate strategy and road-maps.

Istanbul, Turkey

• Administered business development, project management, process optimization
• Managed a recruitment team (7 – 10 people) and set goals and ensured they are met by the team
• Managed software improvement of CRM - Zoho, created the product roadmap, managed backlog
• Attended industry organizations, provided feedback and information on market and creative trends for new business and product opportunities

Istanbul, Turkey

• Managed overlapping projects for Mercedes-Benz Automotive (22 Waterfall projects), Yaysat Publishing (1 Agile project) and Derindere Fleet Leasing (1 Agile project)
• Selecting SDLC method, planning, execution, monitoring & controlling of derived projects supporting key customer deliverables to the highest customer satisfaction, while driving Cost, Quality, and Timeliness.
• Track project activities, monitor and handle changes, conflicts and escalations with project management expertise of PMI and Agile methodologies (SCRUM, Kanban, Lean, etc.)
• Account Management from pre-sales to after sales, customer and stakeholder engagement, managing customer relationship, building confidence and trust, acting as a customer advocate, arranging events for business.
• Agile Project Management: Hold regular team meetings to facilitate an agile flow, determine progress and address any questions or challenges regarding the project
• Contract Management participating in contract preparation with legal department

• Portfolio Management in 5 different locations within a multicultural environment
• Administered large IT projects in multiple platforms such as Oracle Business Intelligence (BI), Data warehousing, Oracle Hyperion, K12Net Software Customization (SQL), Workflow and Process Mngmt. (Sharepoint and.Net)
• Planned and managed the school software product discovery and benchmark sessions
• Coordinated all project members, key users, stakeholders and manage project tasks within deadline
• Managed product roadmap and coordinated feature prioritization
• Reported project status, progress to all stakeholders and board of directors

Istanbul, Turkey

• Assisted PMO, leading IT projects, implementing project management standards and tools,
• Tracked master plan of 40+ projects with Primavera P6, reported directly to Director of TV branch
• Planned time, resource and cost usages of R&D projects, coordination between sponsor and project managers, target-variance control & analyse of projects, project cost control by using SAP
• Attained compliance activities for PMO CMMI Level 3 (Capability Maturity Model Integration) and ISO27001
• Administered project office benchmark studies between KOC Holding companies and Grundig Nurnberg Germany
• Planned activities for PMO in Quality Projects (Continuous Improvement-Kaizen, Total Productive Maintenance)

Marketing/Marketing Management, General

Master Of Science (Msc), Industrial Engineering; Engineering Management - English

Bachelor Of Science (Bsc), Electrical Engineering