Golda Mae Isla Email & Phone Number

Canterbury, New Zealand

Glenavy, Canterbury, New Zealand

Calabarzon, Philippines

San Pedro, Laguna

San Pedro, Laguna, Philippines

Managed various projects for multiple teams comprising of Greenbelts, Process Owners, and Subject Matter Experts (SMEs) in accomplishing 6 Sigma projects across the organization using 6 Sigma methodologies. Completed 3 projects for the Sales Team under different business units with respect to acquiring new customer universe and optimizing sales coverage. Completed one project for the Parts Operations Team to increase parts serviceability and two on-going projects for Reman Core Management and DBS Document Management. Handled project for the Service Center of Excellence business unit with regards to the reduction of job order invoicing lead time. Conducted 6 Sigma Yellow Belt Training for newly hired Teammates. Assisted in the documentation of various business processes when the company prepared for the ISO 9001:2008 certification last October 2015. Appointed as an ISO 9001:2008 Internal Auditor and completed the training last June 2015. Audits are being conducted twice every year to evaluate the effectiveness of the company’s quality management system. Task force member for the company’s transition to ISO 9001:2015.

San Pedro, Laguna, Philippines

Supervised and controlled the balance and management of parts to be stocked within the total inventory cost specified by the management with the objective of minimizing inventory cost while increasing parts serviceability. Participated and collaborated with the Parts Operations and Distribution Manager in planning, cascading and implementing priority action plans. Generated, analyzed and submitted monthly performance reports to the management and to Caterpillar in order to assess performance versus set Key Performance Indicators. Coached, evaluated and rewarded subordinates’ performance based on pre-agreed Key Performance Indicators in order to ensure high performance, engagement in the business, contribution to the company and compliance to company policies. Provided technical support to the Sales Counter Processor and Service Advisors as the DBSi Key user for parts. Initiated interdepartmental process improvements to increase customer satisfaction.

San Pedro, Laguna, Philippines

Analyzed movement of Caterpillar and Allied parts based on historical demands, incoming and current machine population in order to maintain sufficient stock level and achieve targeted parts serviceability and turnover. Ensured adequate parts inventory for stocking parts in all on-site mining stores Phil-wide. Reviewed non-moving parts in on-site mining stores for redistribution to other stores Phil-wide. Communicated with the Mining Sales Account Managers for all urgent parts needed and provided timely updates and feedback.

San Pedro, Laguna, Philippines

Completed and acquired an above average over-all rating on CATERPILLAR's one-year Training Program. Ranked 3rd during the Cadetship Graduation held last July 2011.

Diploma In Management Development Program

Bachelor'S Degree, Civil Engineering

Activities and Societies: Philippine Institute of Civil Engineers, Association of the College of Engineering Students