Leo Gomez Email & Phone Number

London, Gb

London, England, United Kingdom

I am the EMEA regional lead for the Ekahau presales team, where my main focus is to build a team that can help our customers strive and work with the sales team to grow the region.- Building a new SE team with a focus on the EMEA region- Strategise Enterprise Deals in the newly revamped sales approach.- Actively engage with vendors to internally promote our solution.- Engaged in major regional events like Cisco Live, Aruba Atmosphere and Mobile World Congress- Private 5G product mastery- Involved in the development of a product feature: Cisco Meraki integration.- Worked closely with product team to develop new solutions based on our customer’s needs.

London, England, United Kingdom

- Guide our customers from the Presales to the Post Sales stages, heavily focusing on customer satisfaction by tailoring the solution to their needs.- Worked very closely with the sales team to develop business plans.- Serving as EMEAs technical point of contact for the company.- Partner training on the Sales and Technical sides.- Customer training on the portfolio and how to make the most of it based on their use case.- Helping to leverage the technical knowledge through the sales team.- Assisting our customers and prospects by understanding their business cases and making proposals.- Approaching Enterprise deals with the MEDDIC methodology.

- Technical expertise on all the Samsara portfolio- Business solutions based on customers current and future needs.- Account development and partner training.- Sales engineering support in opening and developing a new market in EMEA.- Founding member of the EMEA team.

London, United Kingdom

- Technical expertise on all the Cisco Meraki portfolio, with focus on wireless.- Overachievement on every quarter within this role while supporting 30+ sales account managers in EMEA region plus business growth on developing MEA countries.- Extensively worked business development managers to leverage knowledge across our channel and partners.- Participated in business development events and trade shows across EMEA (i.e like Cisco Live!, Meraki UKI Roadshow, Bootcamps for partners, CMNA) as well as training for customers and partners.- Cisco B space project technical management and development.- Participated as a presenter and subject matter expert for an Ekahau webinar.- High density wireless designs for large venues. - Simplifying designs and solutions. - Helping customers to design a solution to solve their networking needs.- Ability to understand customers business and workflows to incorporate them into long term solutions.

London, Greater London, United Kingdom

- Highly focused on troubleshooting of wireless networks, including high density deployments.- In-depth low-level wireless analysis by combining information from Site Survey tools (Ekahau Site Survey Pro & Netscout Airmagnet Survey Pro) and wireless packet captures (Wireshark and Savvius Omnipeek).- Provided training and technical knowledge for Cisco Meraki's EMEA support team in wireless related cases & escalations.- Cisco Meraki MX Security Appliances series expertise, including SD-WAN traffic shaping and policy-based routing (PBR).- SD-WAN traffic shaping and policy based routing.- Troubleshooting highly complex networks in mixed environments with a variety of vendors.- Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners. - Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.- Educate customers on best practices for wireless network deployments.- Work with engineering and product management to diagnose and resolve critical, escalated issues (mostly wireless related cases).- Coordinating troubleshooting with other service supports (i.e. Cisco TAC, ISPs)

Madrid

- Managing all projects related to wireless deployment and integration with the local network.- Specialized in wireless network designs and deployments.- Involved in Cisco Unified Communications projects, providing Role-based Access Control (RBAC) with Cisco ISE and wireless network infrastructure design for wireless VoIP.- Designing and planning almost all the wireless networks within the central and north regions in Spain.- Troubleshooting existing networks.- In-depth RF and 802.11 analysis and advanced troubleshooting.- Level 2 & 3 technical support for end customers.- Wireless network audit.- Wi-Fi deployments in high density environments.- Solutions based on matching the best vendor and network architecture for each project.- Main work experience with Cisco, Cisco Meraki and Extreme (formerly Motorola) network equipment.

Alcobendas, Spain

- Presale engineering for all WLAN and wireless broadband portfolio. (Motorola and Ruckus)- Network planning and surveying using Ekahau Site Survey.- Request for proposal (RFP) for different customers based on public solicitation documents.- Link budgeting and planning for PtP and PmP solutions.- Post sales technical support.- Design of indoor/outdoor wireless networks with centralized management and decentralized operation (WING5)- Technical maintenance and support in accordance to signed service level agreement (SLA) contracts.- Customer services (RMA).- Wireless IDS deployments.- LAN & WLAN network designing for small and medium size networks.- Networking architecture design & implementation.- Traffic analysing (Wireshark) & data capture.- Troubleshooting of Alvarion and Cambium's PtP and PmP- Wireless networks integration with existing Ethernet networks.- Devices pre-provisioning to help the partner with the deployment.- Authored end-user documentation.- Road tunnels inner RF design (VHF/UHF/TETRA/GSM).- Mesh networks design.- Resellers and end users training.

Pozuelo De Alarcón Area, Spain

Main activities and responsibilities:- Santander Group (Produban) worldwide network analyst.- Control of Nokia Firewalls and Big IP and Nortel Network Load Balancers via Telnet, SSH, Web, HP Openview tool and CA Spectrum.- Support to other monitoring teams.- Network traffic switching on demand.- Providing support of IT hardware, software and networks (TCP / IP).- Designed, documented and implemented upgrade of several Cisco Routers without service affectation.- CACTI basic programming.- Providing 1st and 2nd line of support for networking related issues.- Conducted in-depth product presentations of banks internal tools.- Use of Remedy ticketing system..- Conducted in-depth product presentations of banks internal tools.