Gontran Filandre Email & Phone Number

Nantes Area, France

Nantes Area, France

UX Design / Ergonomics and Design team lead manager within the Product division:Redesign, improvement and addition of new features for the Beekast meeting facilitation platform. Constant improvement of the user experience on the desktop and mobile interfaces of the software. Definition, implementation and execution of the UX strategy.Missions developed:• Desktop and mobile mockups (low and high-fidelity mockups, interactive prototypes)• User research• Definition of user personas on the basis of questionnaire and statistical clustering• User journey map• Surveys to understand user needs• User interviews• Customer workshops• Design thinking sessions• Definition of requirements• Validation of scenarios with the VP Product• User tests / Evaluation• Definition of KPIs and data measured at the UX and product level (user tracking and raw data)• Data exploitation and statistical analysis• Agile production method (scrum and lean), close collaboration with UI designers, PM, front and back-end developersDesign team leader and DesignOps:-> Working together• Team working methods• Team composition and recruitment• Implementation of co-design, Design Thinking exchanges and team review workshops• Monthly 1to1 and operational follow-up-> Getting things done• Choice of tools and software used by the team• Definition and creation of a Design System and guidelines• Definition and prioritization of technical requirements-> Create value• Set up of product metrics• Definition of deliverables• Technical team leader, UX referent• Feedback and individual improvements

Nice Area, France

UX/UI Design and UX Research missions within the UI referent department of Amadeus:• Definition of the requirements and the UX strategy with the client.• Adaptation of the applied methodology according to the requirements, budgets and technical constraints.• Project management, implementation and execution of the service: Definition of the target and user needs / User research, studies and data exploitation / Design, creation and iteration / Measurement of results / Support and follow-up.Participation in the creation and evolution of an internal Design System for the entire Amadeus companyAreas: Business and consumer applications, Mobile interfaces, Tools, Websites, E-commerce & E-business, E-mailings.

Nantes Area, France

Ergonomics and UX Design manager at the R&D pole for Medialibs solutions:Constant improvement of the user experience of the company's products. Definition, implementation and execution of the UX strategy. Participation in the continuous improvement of tools and methods.Missions developed :- User research- Creation of personas based on surveys and statistical clustering- User journey map, empathy map and user flows- Card sorting and information architecture- Usability and heuristics expert evaluation- Facilitation of co-design workshops- Analysis of logs and statistics- Definition of requirements- Production of scenarios with the PM- Wireframes and iterations of new features- Interactive mock-ups / Prototype- Functional specifications- Development follow-up- User tests / Evaluation- Compliance tests with the guidelines- Customer communications after the production launch- Collection of user feedbacks and evolutions (continuous improvement)- Agile production method, close collaboration with front and back-end developersProjects :• Ergonomic and graphic redesign of the Webo-facto web project management software• Ergonomic and graphic design of the Saytup CMS• Ergonomic and graphic design of the Sayndit e-mailing campaign software• Ergonomic and graphic design of the messaging software Maylhop• Creation of an Atomic Design oriented design system (framework and guidelines)• Ergonomics and content production for the company's solutions website (solutions.medialibs.com)• Production of communications (announcements, articles, newsletters) on new products features for users• Production of user documentationRealization of UX Design, Information Architecture and UI Design missions for the service department:• Intervention for various customer projects (websites, mobile applications, CSN...)

Rennes Area, France

UX Design and UX Research missions. Definition of requirements, execution of the research phase and wireframes. Production of scientific documents and publications. User testing on Eye-tracking (Tobii) and Noldus the Observer software.• Project Management• Customer relationship management• In charge of user research - Elaboration, Deployment of UX methods (individual interviews, collective interviews, observations, activity analysis, surveys, user tests ...), Analysis and Restitution.• Eye-tracking• Descriptive and inferential statistics• Production of scientific publications• Pedagogy and coaching in user-centered design methods• R&D UX ResearchProjects :• Gravity project: user experience and integrated management software• Duo-TV project: new shared services and communicating terminals within the Local Home Multimedia Network

Rennes Area, France

UX Research missions and project management. Definition and complete management of the study (test protocol, execution, exploitation of results). Production of scientific documents. User testing on Eye-tracking (Tobii) and Morae observation software. Mentoring of ergonomics students in their graduation thesis.• Project management• Userlab management: lab equipment, software, participant panel• Mentoring and coaching• In charge of user research - Elaboration, Deployment of UX methods (individual interviews, collective interviews, observations, activity analysis, questionnaires, user tests ...), Analysis and Restitution.• Eye-tracking• Descriptive and inferential statistics• Production of scientific publications• Pedagogy and coaching in user-centered design methodsProjects :• VPA project (Virtual Pedagogical Agents): analysis of the effects of the presence of a virtual pedagogical agent (VPA) on performance and motivation in a distance learning environment (e-learning)• EVP project (Emotion - Aging - Positivity): Analysis of the effects of emotions on the memorization of a marketing message by seniors• Project management and management: Ergonomist referent and supervision of Bachelor's degree and Master's degree students within the framework of Study and Research Work.

Saint-Brieuc Area, France

Mission : Subjective evaluation of multipoint video conferencing systems.Realization of a usage study on an innovative technology for patent application. Scientific communication at the ITU in Geneva.• Definition of the test protocol, hypotheses and metrics• User testing on cell phones and advanced video conferencing systems• Work on Morae observation software: behavioral analysis and interactions between participants• Questionnaire design, creation of test scenarios• Statistical analysis of data• Production of a research article• Scientific communication at ITU

Master 2 (Master'S Degree), Cognitive Psychology And Interface Ergonomics

Thesis: Study of conversational pretexts for the subjective evaluation of the audiovisual quality of video conferencing systems

Master 1 (Master'S Degree), Psychology: Cognition, Social Behavior And Psychological Engineering

Thesis: Integrating newcomers into a virtual community

Master 1 (M1), Developmental Psychology: Childhood, Adolescence, Aging

Thesis: The development of cognitive flexibility in children

Bachelor'S Degree, Psychology